Lookout Vacation Packages

Very nice stay

DO NOT BOOK AT THIS PLACE! I arrived at night in the pouring rain after a long day of driving. The office was locked, with a note on the door saying to call this number. When I called and asked to check in, I was told they had no rooms because of a “water problem”, despite the room already being booked and paid for in advance. I was left stranded with nowhere to stay, and the guy could not have cared less. I said, “You couldn’t have called people to give them a heads up so they could make other arrangements?!?” He shrugged it off, saying, “That would be something for the day shift to do. I’m the night shift.” I now see that this place has multiple listings on Expedia, and lots of other people have had my same experience. Expedia is “working on” getting me a refund, but they can’t get in touch with the proper representative at the property. (Shocker.) I made it clear to them that they need to remove this property from their page. Any positive reviews are clearly a sham. The employees at the gas station nearby said a bunch of homeless people stay at that hotel. Save yourself the headache I just went through and steer clear of these scammers.