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"Friendly staff, clean rooms and nice fitness facility. I left something in my room and was able to come back in a couple of days to collect it. My room was also upgraded which was a pleasant surprise. "

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"The entire staff (front desk, restaurant, housekeeping) were aware that we were there for my partner to rest and recover from a light stroke after released from the local hospital. It was my birthday during our stay, and front desk sent up a plate of Nanaimo bars for my bday; the kitchen knew he wasn't eating and made special effort to send up scrambled egg and ice cream for breakfast his first day; housekeeping asked me each day when he would be out for return testing at hospital and cleaned our room while he was gone so she wouldn't disturb his napping. I was stunned by such kind, thoughtful personal attention we received. My partner was able to sleep throughout the day and enjoyed the gorgeous harbor view, watching the seaplanes, water taxis and yachts come and go whenever he awoke. This was a medical emergency/resort recovery experience, and we are deeply grateful for the caring service we received. "

"Good experience!"

"We love our stay here..if theres a chance of visiting Nanaimo again we would for sure stay at this hotel again.."

"Great spot. Was travelling alone for work. It was so safe "

"Very good and very comfortable. The only thing is no pool for kids but it was a clean place."

"Good stay"

"Great place "