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The Grand Hotel Nanaimo

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Featured Image
Balcony
Flat-screen TV
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of The Grand Hotel Nanaimo

The Grand Hotel Nanaimo

3 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationLong Lake4 min walk
  • Popular LocationFrank Crane Arena5 min drive
  • Popular LocationWoodgrove Shopping Centre6 min drive
  • AirportNanaimo, BC (YCD)20 min drive

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About this area

Nanaimo

The Grand Hotel Nanaimo is located in Nanaimo. The area's natural beauty can be seen at Long Lake and Departure Bay Beach, while Nanaimo Museum and Craig Heritage Park and Museum are cultural highlights. Brechin Lanes and Nanaimo Aquatic Centre are also worth visiting.
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Map
Popular Location

What's nearby

  • Long Lake - 4 min walk
  • Frank Crane Arena - 5 min drive
  • Woodgrove Shopping Centre - 6 min drive
  • Departure Bay Beach - 7 min drive
  • Brechin Lanes - 11 min drive

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • Grand Cru Restaurant — 1 min walk
  • Whik(e)y Bar — 1 min walk
  • Dami Sushi — 5 min walk
  • Umai Sushi — 9 min walk
  • Thai Orchid Restaurant — 14 min walk

About this property

The Grand Hotel Nanaimo

3-star hotel with restaurant and fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include meeting rooms, concierge services, and dry cleaning. All 50 soundproofed rooms feature free WiFi and sofa beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and refrigerators. Housekeeping is available on request.
The Grand Hotel Nanaimo offers 50 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • German
  • Spanish

Business services

  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofing

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Family-friendly
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Washer and dryer
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CAD 15.00 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 105 out of 345 reviews
5 - Excellent 30%
Rating 4 - Good. 155 out of 345 reviews
4 - Good 45%
Rating 3 - Okay. 54 out of 345 reviews
3 - Okay 16%
Rating 2 - Poor. 23 out of 345 reviews
2 - Poor 7%
Rating 1 - Terrible. 8 out of 345 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities
Write a review

3/5 Okay

Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and I would stay here again. Free parking
Stayed 1 night in Mar 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location with the view is lovely. The staff was very accommodating as I needed the room fairly early in the A.M. I ordered from the dinner menu ribs which were delicious. The decor is tired looking.
Stayed 1 night in Mar 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Hotel a little out dated and same for the rooms.
Stayed 4 nights in Feb 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay and friendly staff!
A lovely hotel with friendly staff and pleasant decor. Definitely will stay again on my next trip to Nanaimo!
Stayed 2 nights in Jan 2021