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Featured image
Balcony
Flat-screen TV
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Guest reviews

3.9/5 Good
294 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Air conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationLong Lake1 min walk
Popular LocationFrank Crane Arena5 min drive
Popular LocationWoodgrove Shopping Centre6 min drive
AirportNanaimo, BC (YCD)20 min drive

Choose dates to view prices

  • Standard Room, 2 Queen Beds

    4.4/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds

    4.1/5 guest room rating

    Room amenities

    • 376 sq ft
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds
  • Club Room, 1 Queen Bed

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    More detailsClub Room, 1 Queen Bed
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 376 sq ft
    • Sleeps 3
    More detailsClub Room, 1 King Bed
  • Suite, 1 King Bed with Sofa bed (Maple)

    5/5 guest room rating

    Room amenities

    • 425 sq ft
    • Sleeps 4
    More detailsSuite, 1 King Bed with Sofa bed (Maple)

About this area

Nanaimo

The Grand Hotel Nanaimo is located in Nanaimo. The area's natural beauty can be seen at Long Lake and Departure Bay Beach, while Nanaimo Museum and Craig Heritage Park and Museum are cultural highlights. Brechin Lanes and Nanaimo Aquatic Centre are also worth visiting.

Visit our Nanaimo travel guide
Map
Popular Location

What's nearby

  • Long Lake - 1 min walk
  • Frank Crane Arena - 5 min drive
  • Woodgrove Shopping Centre - 6 min drive
  • Departure Bay Beach - 7 min drive
  • Brechin Lanes - 10 min drive

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • Grand Cru Restaurant — 1 min walk
  • Whik(e)y Bar — 1 min walk

About this property

The Grand Hotel Nanaimo

3-star Nanaimo hotel in Regional District of Nanaimo with free breakfast
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include meeting rooms, concierge services and dry cleaning. All 50 rooms provide conveniences such as sofa beds and sitting areas, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Guests will also find fridges, microwaves and room service (during limited hours).
The Grand Hotel Nanaimo offers 50 forms of accommodation with a safe and coffee/tea makers. This accommodation has separate sitting areas and includes sofa beds and desks. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free continental breakfast available daily 4:00 AM–1:00 PM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Arabic
  • Chinese

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CAD 15.00 per night.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: CAD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Each guestroom is kept vacant for a minimum of 48 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel

Frequently asked questions

Can I cancel my reservation for free at The Grand Hotel Nanaimo and receive a full refund?
Yes, The Grand Hotel Nanaimo offers free cancellation on select room rates, because flexibility matters! Please refer to The Grand Hotel Nanaimo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Grand Hotel Nanaimo?
As of Aug 10, 2020, prices found for a 1-night stay for 2 adults at The Grand Hotel Nanaimo on Aug 18, 2020 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at The Grand Hotel Nanaimo?
Check-in is from 3:00 PM to anytime.
What time is check-out at The Grand Hotel Nanaimo?
Checkout is at noon.
Where is this hotel located?
Located in Regional District of Nanaimo, this hotel is 0.1 mi (0.1 km) from Long Lake and within 3 miles (5 km) of Woodgrove Shopping Centre and Frank Crane Arena. Departure Bay Beach is 3.1 mi (5 km) away.

Guest reviews

Overall score and ratings for The Grand Hotel Nanaimo

3.9
5 - Excellent
84
4 - Good
132
3 - Okay
48
2 - Mediocre
22
1 - Poor
8
4.0
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.8
Property condition

2/5

  • Disliked: Cleanliness, amenities

We appreciated the large room and the balcony in the sun. We didn't like finding mold in the coffee pot and the uninterested way the lady at the front desk responded to our issue.

Stayed 3 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy check in, it was a no smoking and no pet room but found lots of dog hair on the blanket, spent almost an Hour to take it out as it was sticking with blanket. Also found a A&w sandwich inside the microwave oven, they probably have forgotten to check it, front desk lady was apologetic though. Room was nice, with good view. No breakfast due to COVID but it showed free breakfast when I booked the hotel. Front desk lady “Shaika” was very nice and friendly. Good place to stay with family, lots of lake around the area.

Stayed 4 nights in Jul 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jun 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 1 night in May 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 2 nights in Mar 2020