Hope Estate Vacation Packages

Its a beautiful property and the customer service experience is wonderful

Enjoyed our stay. Would stay there again if we visit SXM again.

We really enjoyed our stay overall. The resort was family-friendly, lots of dining options, walking distance from the beach, very convenient. It felt very safe with lots of security at various locations throughout the resort. The little souvenir stores were cute and had lots of cute options - but they were never open when we tried to shop! I assume it could be due to “off season” timing, but still was a little disappointing. We really enjoyed the private beach with its pristine soft sand and clear water (no seaweed - major kudos!) Our room was quiet, which was a major plus and allowed for restful sleep. The cleanliness honestly could be better - there were some visible dusty spots in the room and in the bathroom, some hair in the shower, and one of the pillows was dirty on one side. Kitchen had no dish soap (why?). There were no bugs of any kind - much appreciated! The breakfast was really really good at Juliet’s Bistro, but lunch didn’t taste good at all. The beach bar was awesome with delicious drinks and appetizers, and all of the staff were friendly and accommodating. The staff at Juliet’s Bistro were also very friendly and welcoming, as were the front desk staff and the girl at the concierge. The shuttles at times were difficult to get and took quite a bit of time, but other times they were very prompt. Shuttle drivers were very helpful. Taxis were difficult to get at times, just a bit of info for those who don’t plan to get a car rental. Overall, would highly recommend.

Rooms could be better cleaned but loved the staff and service!!

The staff was great and the food was delicious!!