Giganta Vacation Packages

No pool towels, no catch of the day. Offered 4 desserts, only have 1 choice. Had to call multiple times for room to be cleaned. Definitely not a 5 star.

The place was gorgeous, big and clean! Angel was really helpful and nice. The cats around the property were sweet and fun to chill with.

If you're a booze hound who doesn't like wine and you're not a foodie, and you like to hang out in the pool all day and make lots of noise, this is the place for you. If you love nice wine (never mind great wine, just half-decent wine) and good food (never mind excellent food), this ain't it. The white wine was absolutely terrible in all the bars and most of the restaurants. There was a passable Frontera sauvignon blanc in two restaurants (Tokio and Krystal). The only good food was at Tokio, where the tempura, salmon and gyoza were pretty good. The rest of the food verged on godawful. The air conditioning struggled along in our room - couldn't cool it lower than 23 degrees. Most of the entertainment was embarrassingly bad, except for the odd band that played before supper. On the plus side, the pools are lovely, the facility is spotless, the staff are mostly very nice. The coffee shop Cappuccino was awesome: great coffee and cinnamon buns. The spa is decent. All that being said, we won't be back.

The staff was always willing to help, clean/big rooms We had the best view, monkeys every day Drinks were good, pools were fun

Outstanding hotel. Would definitely go back.