Find Hotels by Sandals Resorts in Falmouth

"Everything was great "

"Very clean throughout. The staff were attentive, friendly, and respectful. The food at all four restaurants and the café was excellent—fresh with a great variety. The only downside was the pool water, which had a bitter, unusual taste—I couldn’t quite tell what it was (it didn’t seem like salt or chlorine)."

"Everyone at the resort was super friendly, the food was great, especially at the restaurants; the entertainment was awesome. My husband and I had a wonderful time. The staff really did a good job. Our concierge, Rogena, was a sweetheart and hope her management gives her praises. "

"The staff was very delightful, courteous and pleasant. I would highly recommend Riu Reggae. To anyone "

"The Hotel had a Wow factor the minute you entered the recption area. Rented an Ocean view room very clean and spacious. The bed and pillows were excellent. The resturant food was good you did not have to worry about bottled water because they had an excellent purification system. There were plenty of things to do if you had kids they had games for them as well. The staff were very polite and helpful. Overall an excellent experience. "

"Lovely customer service and the rooms were clean. Great staff all over the resort."

"Rooms were comfortable, clean and had plenty of storage for our larger family. Staff everywhere (pools and housekeeping as well as lobby) was extremely pleasant and helpful. The restaurants were fantastic. The "

"Our stay at Excellence Oyster Bay was absolutely incredible from start to finish. The resort is stunning, immaculately clean, and beautifully maintained — every area felt luxurious and well cared for. What truly made our experience exceptional was how accommodating they were with our halal dietary preferences. The staff went above and beyond to ensure we had suitable options, and they were always respectful, attentive, and genuinely kind. Every staff member we interacted with was amazing — warm, professional, and dedicated to making our stay perfect. You can tell they take great pride in their service and the overall guest experience. The entire resort felt peaceful, upscale, and thoughtfully designed. If you’re looking for a relaxing, high-quality, all-inclusive experience with outstanding service and attention to detail with halal options, Excellence Oyster Bay is truly top-tier. We can’t wait to return!"

"I came by myself for my birthday, on a solo trip. I HAD A BALL. Everything was perfect from the room, the staff, the entertainment and the resort in its entirety. Beautiful clean room, the food chef's kiss, Gabrielle at the front desk was very accommodating, as well the service staff. 1st time in Jamacia, definitely won't be my last. Thank you Aquarelle for such a great experience. Yall made me feel at home. Will be back soon."