Title: Hotel Ade - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ade Hotel with free breakfast, a quick walk to Laguna Bacalar Ecological Park ![Terrace/patio](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/d4ea0985.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/09086edd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, individually decorated, individually furnished](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/7238449a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Double Room, 1 King Bed, Terrace | Balcony](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/1fa9ba33.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/c3008152.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests at Hotel Ade start with local cuisine for breakfast before kayaking on tranquil waters. Enjoy a sun-kissed terrace, rejuvenating massages, free in-room WiFi, and an outdoor entertainment area for evening relaxation. 8.4 Very good ## Popular amenities - Spa - Room service - Bar - Breakfast included - Pool - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=41176780&PinnedHotelID=41176780&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Plasma TV](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/7e397635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Double Room, 2 Double Beds, Terrace 10.0 Exceptional 1 review ### Highlights Terrace Yard Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Plasma TV - 377 sq ft - City view - Sleeps 4 - 2 Double Beds ![Plasma TV](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/7e397635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed (1) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Plasma TV Blackout drapes/curtains Ceiling fan Separate bedroom - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Plasma TV](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/7e397635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Double Bed, Ground Floor (3) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Plasma TV Blackout drapes/curtains Ceiling fan Separate bedroom - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Plasma TV](https://images.trvl-media.com/lodging/42000000/41180000/41176800/41176780/7e397635.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Double Room, 1 King Bed, Terrace ### Highlights Terrace Yard Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Plasma TV - 377 sq ft - City view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-ADE.h41176780.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-ADE.h41176780.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68596%2C-88.38809&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RIxfRPPzfhm38TYmCIrf9cziGlM=) Calle 36 × av. 5 y 7, Bacalar, QROO, 77930 #### What's nearby - Laguna Bacalar Ecological Park - 5 min walk - 0.4 km - Fort of San Felipe - 14 min walk - 1.2 km - Cenote Negro - 4 min drive - 2.2 km - Cenote Cocalitos - 7 min drive - 5.0 km - Cenote Azul - 7 min drive - 5.7 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive #### Restaurants - ‪asadero el establo - ‬8 min walk - ‪Mistura - ‬7 min walk - ‪Xoloitzcuintle Bacalar - ‬7 min walk - ‪La Catrina - ‬11 min walk - ‪Los Bacalares - ‬9 min walk ## About this property ### Hotel Ade Hotel near Laguna Bacalar Ecological Park Located close to Canal de los Piratas and Cenote Negro, Hotel Ade provides free breakfast (local cuisine), a poolside bar, and a terrace. Adventurous travelers may like the ecotours, cycling, and sailing at this hotel. Treat yourself to a massage or other spa services. Enjoy onsite activities like kayaking and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an outdoor entertainment area. Other perks at this hotel include: - An outdoor pool along with sun loungers - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out - A water dispenser, outdoor furniture, and tour/ticket assistance Room features All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Showers and free toiletries - Plasma TVs with cable channels - Ceiling fans, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/40000000/39080000/39070500/39070443/6d5466e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tuparenda Bacalar Mario Villanueva Madrid - Pool - Breakfast included - Free WiFi - Air conditioning 9.6 Exceptional 259 reviews CA $82 CA $103 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=39070443&PinnedHotelID=39070443&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/d379a092.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Eco-Cabañas Azul María Bacalar Bacalar - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 18 reviews CA $54 CA $69 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88130000/88120100/88120004/3339c632.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AGAM Hotel Boutique Bacalar - Adults Only Mario Villanueva Madrid - Pool - Breakfast included - Free WiFi - Air conditioning 9.2 Wonderful 81 reviews CA $110 CA $137 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=88120004&PinnedHotelID=88120004&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/3c9bb9c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Galuna Bacalar Mario Villanueva Madrid - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 229 reviews CA $90 CA $113 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/d967326f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free WiFi - Air conditioning - 24/7 front desk 8.6 Excellent 240 reviews CA $145 CA $179 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/40000000/39520000/39513400/39513359/fb192dc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Poza Clara Sanctuary Hotel Mario Villanueva Madrid - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 105 reviews CA $103 CA $128 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=39513359&PinnedHotelID=39513359&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/116000000/115190000/115181300/115181300/40994fb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Brisas Bacalar Bacalar - Free WiFi - Air conditioning - Housekeeping - Grocery/convenience store 9.4 Exceptional 19 reviews CA $55 CA $70 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=115181300&PinnedHotelID=115181300&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116920000/116918600/116918526/0e3d4fc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LA JOYA DE BACALAR Bacalar - Spa - Free WiFi - 24/7 front desk 8.4 Very good 17 reviews CA $75 CA $95 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=116918526&PinnedHotelID=116918526&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/967a15d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropic Bacalar Hotel Bacalar - On private beach - Spa - Parking included - Free WiFi 9.0 Wonderful 139 reviews CA $85 CA $107 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) ![Shared Dormitory](https://images.trvl-media.com/lodging/85000000/84080000/84079800/84079749/a599edf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cayuco Maya Bacalar - On private beach - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 54 reviews CA $38 CA $49 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=84079749&PinnedHotelID=84079749&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Free secured, uncovered self parking on site ### Food and drink - Free local cuisine breakfast available daily 9:00 AM to 10:00 AM - A poolside bar - A restaurant - Private picnics - Snack bar/deli ### Things to do - Bicycle rentals - Boat tours - Ecotours - Hiking/biking trails - Kayaking - Outdoor pool - Sailing - Scooter/moped rentals ### Family friendly - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - Guidebooks - Limited-hour front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Pool loungers - Terrace ### Spa - In-room massages ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Plasma TV with cable channels ### Food and drink - Limited room service - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Electrical adapters - Individual decor - Individual furnishings - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out fee: MXN 300 Express check-out available ### Special check-in instructions The front desk is open daily from 6:00 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 4) - Late check-out fee: MXN 300 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 10:00 AM to 10:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel ADE Hotel Hotel ADE Bacalar Hotel ADE Hotel Bacalar ## Frequently asked questions ### Does Hotel Ade have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM. ### How much does it cost to stay at Hotel Ade? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Hotel Ade on Oct 13, 2025 start from CA $100.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chetumal-Hotels-Hotel-ADE.h41176780.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Ade pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Ade? > Self parking is free at this property. ### What time is check-in at Hotel Ade? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Ade? > Check-out is at noon. Late check-out is available for MXN 300. ### Does Hotel Ade provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 450 per vehicle applies. ### Where is Hotel Ade located? > Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Canal de los Piratas and Cenote Negro are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Ade Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 10 Location ### 8.6 Staff & service ### 7.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 39 8 - Good 21 6 - Okay 9 4 - Poor 5 2 - Terrible 2 ### 10/10 Excellent #### Janel Dec 9, 2024 Very nice quiet..very nice staff ##### Janel Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Cláudia Apr 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in bacalar! The breakfast was good as well and the staff was very helpful. The only bad thing is the lack of light in the room even with the light on but not a major issue. Would recommend as it is close to the lake and restaurants ##### Cláudia Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Ehsan Jul 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and friendly staff. ##### Ehsan Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Amy Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We will be back. It was a lovely experience! ##### Amy Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Gijs Aug 14, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Warm welcome at a friendly hotel Warm welcome by the owner, who gave is a guide he wrote about Bacalar With all the hotspots And Nice restaurants but also practical tips. The sup Tour we booked by the hotel was also great!! Thanks for a great stay in Bacalar. ![](https://a.travel-assets.com/ugc/hotel-reviews/21322FC78C7856649ED3CA92B1396ED9AC04550E1660512936917.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9F99DE84090BD1F1A12A3FC8028AA26B1D5021C11660512935722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/651F96973395D895FEF3366E0FEC51B2996A5FC51660512937274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FC79AC40A9AFEE1C4E74FCAB00D1BE923FB542431660512936199.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gijs Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Norma Jul 4, 2023 It is clean, it is centrally located and the service is in very good condition ##### Norma Stayed 1 night in Jul 2023 ### 10/10 Excellent #### MARIO Jul 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was O.K. we enjoyed the staying and the breakfast that was included with the price. We'll come back soon. Thanks a lot. ##### MARIO Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### P J Apr 15, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay well clear. We checked in and then walked out, booking another hotel. It is not as described, with no restaurant, breakfast only between 9 and 10am, a very unpleasant looking pool, poor quality rooms and parking on broken ground to the side. Stay well clear. ##### P J Stayed 1 night in Apr 2023 ### 6/10 Okay #### fcliff May 9, 2023 Liked: Cleanliness, property conditions & facilities The layout around the pool, where breakfast was served as well, was unique and inviting. They were super pushy about having to tip the staff a certain amount for serving breakfast. There were signs on every table about this. It wasn't possible to leave the key at the reception for whilst going swimming in the laguna, as the guy said he couldn't promise he's be there later on. ##### fcliff Stayed 2 nights in May 2023 ### 4/10 Poor #### Verified traveller Aug 18, 2022 Liked: Cleanliness Disliked: Room comfort #### The bossy receptionist Internet was very bad, the tv wasn’t working at the beginning I told the reception and the answer was almost all the people who stay with us are from Europe and they don’t watch tv, only Americans like to watch tv eventually they came to fix the tv and not with the best actitud, also they offer parking and is only 4 spots and you have to use the street if you find something, they don’t allow you to bring your own drinks to the pool, the guy and owner at the reception wasn’t that friendly, breakfast was whatever the second day I ended up getting breakfast outside, also they give you instructions if you leave the room don’t leave any light, fan or a/c on at all and was not even a suggestion was almost like an order overall if I go back to bacalar I’ll stay on a different place ##### Verified traveller Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Eva Apr 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Eva Stayed 2 nights in Apr 2025 ### 8/10 Good #### Julie Feb 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Julie Stayed 2 nights in Feb 2025 ### 8/10 Good #### Yonatan Nov 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente, personal amable ##### Yonatan Stayed 2 nights in Nov 2024 ### 6/10 Okay #### mastromarino Nov 19, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities La qualité de la literie est très moyenne. Le personnel est très sympathique et l emplacement correct ##### mastromarino Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Ruben Sep 25, 2024 Liked: Cleanliness Buena localización y buen servicio ##### Ruben Stayed 3 nights in Sep 2024 ### 8/10 Good #### Roger Jul 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Très bon hôtel idéalement situé près de l'ecopark. A prendre sans hésitation même si il manquait un peu d'eau chaude lors de notre passage ##### Roger Stayed 1 night in Jul 2024 ### 6/10 Okay #### Tania de los Angeles Jun 30, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### En cuanto ala estadía Muy bien, solo que deberían varias su desayuno, deberían poner un rótulo en cuanto al cuido y uso de las toallas ya q no te las cambian diarios por el cuido ala laguna,pero uno que anda con niños y no sabe nada de eso deberían comentártelo al entrar al hotel,muy bonito el hotel ha pesar de ser pequeño cuanto con todo las comodidades. Sigo esperando un reembolso de unas cancelación que hice en mayo ya se cumplió un mes y me dicen que es la página que debe regresarme el dinero y la página dice que es el hotel , estaría agradecida si me ayudan a solucionarlo ##### Tania de los Angeles Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Florent Jun 17, 2024 ##### Florent Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Miguel May 28, 2024 ##### Miguel Stayed 1 night in Mar 2024 ### 8/10 Good #### Emilio May 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Emilio Stayed 2 nights in May 2024 ### 4/10 Poor #### Jesus May 10, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### No se hospeden aqui Pague habitación doble y me dieron una sencilla con una cama sencilla y me cobraron mucho más de lo que acorde cuando lo escogimos. Se puede encontrar hoteles mucho mejor y con mejor servicio. Wi fi nunca trabajo, la TV nunca se conecto el agua esta super pesada de minerales porque obvio no tienen un suavisador. No lo recomiendo para nada! ##### Jesus Stayed 2 nights in May 2024 ### 10/10 Excellent #### Guillaume Apr 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Guillaume Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Alejandro Sep 4, 2023 Liked: Cleanliness, property conditions & facilities, room comfort ##### Alejandro Stayed 1 night in Sep 2023 ### 4/10 Poor #### Guillermo Aug 13, 2023 Liked: Amenities Disliked: Cleanliness, staff & service No dieron acceso a las instalaciones hasta las tres de la tarde, no respetaron la sugerencia solicitada de fumadores, el clima A/A tiraba agua se reporto y solo pusieron toallas en el piso ##### Guillermo Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Verified traveller Aug 3, 2023 Liked: Cleanliness, staff & service, room comfort #### Bon sejour Hôtel avec un rapport qualité prix. Bien placé, il est facile de bouger à pied, location de vélo possible également ! ##### Verified traveller Stayed 3 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Seadust Cancún All Inclusive Family Resort](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Iberostar Selection Cancún - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Iberostar-Selection-Cancun-All-Inclusive.h4592689.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.ca/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Cancun-Soul-Resort-Spa-Adults-Only-All-Inclusive.h69562378.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Palace Las Americas - Adults Only- All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Las-Americas-All-Inclusive-Adults-Only.h1087294.Hotel-Information)