Search Inns in Brockport from CA $197

"Upon arrival around 7:30 pm, we were greeted with a line that wasn't moving. Understanding that there were several major events going on, we were like ok. When we did finally make it to a staff member she was very nice despite the chaos. But once we arrived at our room, OHHHHHH BOYYYYY!!!!!! We had a quick reality check. We felt like we were "CATFISHED". The room smelled like it was old and musty. The stands were stained up and not wiped down. There was no iron or blow dryer. We had, a double queen room with only one towel, two washcloths and a shower towel. They only had two (2) tiny bars of soap, that was only enough for you to wash your hands. There were four pillows on one bed and three on another. The room was dusty. Could not sit all the way on the toilet because you would hit your back on the wash area. There was very, and I mean very little space to put clothes. We just kept ours in the suitcase. When we went down to complain about the towels and everything else, the guy was nice, but he said that he apologize, but the didnt have no towels, so he gave us two (2) hand towels and a couple washcloths. One of the hand towels was stained from look like make up. Nevertheless! We did not use that towel. Overall! Outside of the friendly staff. The hotel was not worth the money paid. Very disappointed. Especially after a wonder Concert."

"Parking was free and there was plenty. Staff were very nice and accommodating. The staff member who checked me in was excellent and he was super kind and helpful! My only complaint is that I requested to have my linens changed, but they did not change the linens. They did offer to move my room, but I just requested for fresh linens and changed them myself. Hotel was very clean. Breakfast was limited, but it was free and tasty. All in all I would stay here again."

"At 8:25 in the morning on the day that we were leaving, which happened to be a Sunday. Housekeeping staff knocked at our door and then entered our room and we were still in bed."

"We traveled back to the area where we used to live for a family visit. The room was a good size, clean, the beds were comfortable, and we were able to sleep reasonably well as it was fairly quiet. I'd say one of the best hotels as far as noise is concerned. It's free parking, situated in close proximity to the hotel and is adequate for the size of the hotel. The only complaint we had was the breakfast. It's supposed to be a hot breakfast but, the only item that's hot is if you make it yourself like waffles in the provided waffle iron, and oatmeal in the microwave. The omelettes (cheese and not sure what the second was)and breakfast sandwich (1 variety) was wrapped in plastic in the refrigerator that you had to heat in the microwave. In addition, the refrigerator was a small dorm room type and didn't hold much so, food ran out several times as people were coming down to breakfast. There were no utensils that I was able to find. The breakfast room itself was clean and a decent size, again for the size of the hotel. Overall, I gave our stay a good rating, but would have rated it higher if not for the breakfast. The manager needs to go continental or actually commit and do a proper hot breakfast in appropriate warming steam trays, etc. "

"Parking was easy. Staff was very kind. Didn’t have breakfast there but will try another time. "

"Room was clean but old. This property could use a remodel. We booked several rooms for family. Several of the doors did not close well. The bathrooms are tiny and have old bathtubs and small vanity. The staff was very friendly and kind. Walls & doors are thin so you could hear everything going on in hallway and rooms next to you. "

"Property was under construction (hopefully for renovation). Material was piled up around the building and the building had many signs of disrepair. "

"It’s a nice clean place, feels like a small apartment home"

"Terrible customer service. Asked for a hairdryer for three days straight and it was never delivered to our room. Requested a room that looked into the atrium from a higher floor was given first floor that faced highway. Right beside outside door that didn’t stay locked and banged all night. Room was clean, but floor was filthy. Found garbage on the floor."