Hanalei Bay Tours and Activities

Staff was great. Our AC was not working on a hot July!! They did come and replace it the next day. Responsive. Our ceiling leaked when someone showered. They came to check right away but needs more research to resolve.

Amazing hotel almost like in White Lotus. We greatly enjoyed the lagoon. Hawaiian performances in the lobby throughout the day. Poipu beach has many turtles at sun set.

Room was kept clean and towels well provided. We requested a change in room upgrade because the Superior King was too small and time worn. The aircon unit was really loud but we managed to sleep through it because we were always exhausted at the end of the day. But the positive things about this place made up for the downside of this property. The staff were all nice/friendly and quickly responded to our requests. They offer a good continental free breakfast and let you borrow beach towels. They also offer live music in the evening which sets the mood for relaxation in their lawn garden. If you like simple reasonable accommodations with a homey ambience, this is a good place to stay.