Find Hotels by Independent in West Point

"Was upgraded complimentary the property offers the best hotel breakfast I have ever had as well as cheese and cracker social hour on weekdays. This property was so clean and staff was extremely welcoming and kind. Very well located as well "

"There were a few spots that I noticed could’ve been cleaned better, large red stain on the curtain, white splatter on the headboard behind the lamp, and tiny hairs in the toilet seat creases. Other than that I had an amazing night there, the food is good! The staff is very kind I did have one hick up when I was trying to check in that almost gave me a panic attack. It was a mistake but the woman checking me in kept saying I was meant to check in the next day til I showed her my reservation. She wasn’t rude but make sure you have your reservation ready to go. Room service was very fast and the woman that gave me my midnight snack and breakfast was very sweet, kind, and energetic both times which flabbergasted me. Check out was very easy I did it online. I believe since I checked out at 11:20-30 I was charged $10."

"The housekeeping does not clean the room -- only did the bathroom. The rooms are very dated with stains on the walls. Carpeting is old. But, still worth it as the location cannot be beat. Just remember to put on the fan setting on the air conditioner to drown out the noise of the nearby fire station"

"Friendly staff, dust in the room"

"I had a great experience staying at this hotel. From the moment I arrived, the staff was welcoming, professional, and attentive to every detail. The check-in process was smooth, and I felt taken care of right away. The room was clean, spacious, and well-maintained, with comfortable bedding and all the amenities I needed. I especially appreciated how quiet it was, which made it easy to relax and get a good night’s sleep. The location was also perfect—close to everything I needed while still feeling peaceful and safe. Overall, this hotel exceeded my expectations, and I would definitely stay here again. Highly recommended for anyone looking for comfort, convenience, and excellent service."

"The hotel staff is consistently thoughtful, professional "

"Loud guests and lots of street noise heard from my room. Low water pressure in the shower. Outside doesn’t feel safe at night. Day time was fine and the market is right across the street, so that was a plus. Several walkable restaurants in the area. Valet took nearly an hour to get our car."

"Great room and service "

"Our room was huge and the beds so comfortable. Everything was spotless. The only breakfast option was the coffee shop which wasn't very exciting, best to find a local diner."