Hotels in Vistancia, Phoenix

"tweaker town"

"Breakfast was great. The suite layout was good for family. Kids really enjoyed the pool and hot tub, although the water was cloudy. We would stay here again."

"Only issue was the train that went by every once in a while"

"Lamps are falling off the walls with exposed wires ( fire hazards) the bathtub isn’t sealed around the base the table is being held up by the chair there are zero fire extinguishers on the building (major hazard) the lock for the door is held on by silicone and the screws that were used are entirely to big there is holes in the walls the door frame is cracked as if the door was kicked in at one point the floors are disgusting there is writing on the mirror the towels had someone else’s hair all over them. The tv did not work for the first hour and a half the pool is absolutely filthy and freezing cold the customer service is horrendous he tried to charge me without telling me my total he didn’t welcome us he was just on a personal phone call he didn’t give us directions to our room he just said “upstairs” and walked off we had to walk around until we found it.. I would not recommend staying here. In fact I will be calling the city and fire department and requesting an inspection to be done for all the hazards… I want a full refund"

"The Falls was the kid’s favorite spot during the day. Made good use of the pickleball courts in the evening and the family pool for a later dip in the water. In-room service was great. Everyone was helpful an attentive. Great overall!"

"No hot water "

"Easily accessible and conveniently located."

"This is NOTHING like the photos on here. NOTHING is clean or safe. The staff all have bad attitudes because they know how bad the place is! Any place that makes you inspect the room BEFORE you check in and pay already knows they are crap. There hasn't been a pool for over a year and they don't plan to fix it. There are homeless living in the parking lot. The room was gross. The tub looked like it hadn't been cleaned in a year. There was a big gap under the door and around the door frame. There were barking dogs in one of the rooms being lived in. The filter on the room air conditioner was filthy. And there was a roach crawling in the bathroom."

"WORST PLACE EVER!! EVERYTHING about the place was DISGUSTING! I'm So Disappointed! There was blood on the pillows, floors were dirty, the doors didn't want to open & were all stained, & people smoking in the 'non-smoking' rooms! NEVER AGAIN! Worst part was that I wasted money on two rooms that I didn't & couldn't stay! They gave me NO refund back! SMH "