Hotels in Happy Trails, Phoenix

"Was a great stay. Staff was great and helpful"

"Everything was perfect except you have no PEPSI!!! My wife LOVES cocoooooooooooooooooocokes\\\\\\\\\\\\\\\\ \\\\\\\\\"

"The person that checked us in front of us I believe her name was Kait was awesome she was so helpful and nice. And the chef that made the breakfast every morning that I believe him was Angela was so awesome. The food was good and she did a really good job at presentation"

"I was surprised to have to pay a parking fee as I checked in. "

"The property feels very secure and is in great condition. Very basic but overall a great value for the money. It was unfortunate on our first of the two nights that we stayed the fire alarm went off 5 times at around 2:50am. The first time it went off for multiple minutes and for instances 2-5 it went off for 30 seconds or less each time. Because it went off multiple times & the firetruck/firefighters were on site for over 30minutes & we were not made aware of what had happened (other than a panicked lady in grey scrubs walking through the hallway in a rush as the alarm was blaring saying, “Its a false alarm”, it was really hard to get back to sleep for almost 2 hours. When I asked about it the next day I was told that somebody burned microwave popcorn. We had to buy bottled water and get plastic utensils to eat. There is a dishwasher & a cascade pod is provided but unless you bring your own dishes there is no reason to use it. There is a setup of two glass top burners, a microwave, and a full size fridge. And the location allows access to several restaurants and is 5 mins from the Desert Diamond Arena & surrounding restaurants if you have access to a car. Overall very satisfied with our stay & the accommodations. Vending machines, a laundry room, a very basic workout room, & available coffee are nice assets too. Staff was very kind. "

"Good"

"Very game organized "

"The bed was horrible"

"The overall cleanliness of the property is really bad. This property should have not been listed here. The walls, floors and doors are dirty, the tab is so nasty we were afraid to use it, we ended up not taking a shower there at all. I wish we have time to find another hotel that late. We decided to just sleep there one night and checked out really early. The staff were nice making sure there was a security in that shady area. The staff has to lock the front door of the reception area until the police came due to a questionable character walking around the premises. Some people are just larking around the premises. A couple of people occupying the other rooms are scary making inappropriate comments to my wife. This hotel should be inspected by the city of Phoenix because its condition do not reflect the good environment of the city and not appropriate for a paying customer."