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Pakat Suites Hotel

5.0 star property
Luxury Vienna hotel in Wieden with a 24-hour fitness center

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November 2024

Photo gallery for Pakat Suites Hotel

Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View | Private kitchen
Bar (on property)
Suite (Attache) | Living area
Suite (Delegate) | Balcony view
Front of property - evening/night

Reviews

9.0 out of 10

Wonderful

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Delegate)

Suite (Delegate)

Suite (Delegate)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View

Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View | Living room

Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • 1399 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (Residence)

Suite (Residence) | Living area

Suite (Residence)

Highlights

Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Attache)

Suite (Attache) | Living area

Suite (Attache)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Rainfall showerhead
  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Ambassador Suite - in some rooms balcony available | Living area

Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Mommsengasse 5, Vienna, Vienna, 1040

What's nearby

  • Belvedere - 3 min walk
  • Vienna State Opera - 20 min walk
  • Hofburg Imperial Palace - 4 min drive
  • Vienna Christmas Market - 5 min drive
  • St. Stephen's Cathedral - 5 min drive

Getting around

  • Schloss Belvedere Tram Stop - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 8 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Stöckl im Park - Salm Bräu GmbH - ‬3 min walk
  • ‪15 süsse Minuten - ‬6 min walk
  • ‪Pizzeria Venezia - ‬7 min walk
  • ‪Art Corner - ‬3 min walk
  • ‪Cafe Goldegg - ‬4 min walk

About this property

Pakat Suites Hotel

Luxury hotel near Vienna State Opera
Close to Belvedere and Naschmarkt, Pakat Suites Hotel provides a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, laundry services, and a front-desk safe
  • Multilingual staff, luggage storage, and tour/ticket assistance
Room features
All 52 rooms offer comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • LCD TVs with cable channels
  • Separate sitting areas, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 18 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from February 1 2022 to March 31 2022 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Pakat
Pakat Suites
Pakat Suites Hotel
Pakat Suites Hotel Vienna
Pakat Suites Vienna
Pakat Hotel Vienna
Pakat Suites Hotel Hotel
Pakat Suites Hotel Vienna
Pakat Suites Hotel Hotel Vienna

Frequently asked questions

Is Pakat Suites Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day.

How much is parking at Pakat Suites Hotel?

Self parking is available for EUR 18 per day.

What time is check-in at Pakat Suites Hotel?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Pakat Suites Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pakat Suites Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Pakat Suites Hotel located?

Located in Wieden, this luxury hotel is within 1 mi (2 km) of Belvedere, Vienna State Opera, and Naschmarkt. Hofburg Imperial Palace and St. Stephen's Cathedral are also within 2 mi (3 km). Schloss Belvedere Tram Stop is only a 3-minute walk and Plößlgasse Tram Stop is 5 minutes.

Pakat Suites Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 277 reviews" "
Rating 8 - Good. 88 out of 277 reviews" "
Rating 6 - Okay. 19 out of 277 reviews" "
Rating 4 - Poor. 5 out of 277 reviews" "
Rating 2 - Terrible. 2 out of 277 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very short - just somewhere to stay overnight while travelling though Vienna - but it was very pleasant. Our room was very large and had a lovely bathroom and a little kitchen (which we didn’t need to use). The reception lady was very friendly and helpful. The breakfast was pretty good, although I’ve had better. The only problem was the blocked drain in the shower, which nearly caused a flood. Otherwise, a great place.
Stayed 1 night in Jan 2022

10/10 Excellent

shahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Ran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The staff was very friendly and informative. Would come again
Stayed 2 nights in Sep 2021

10/10 Excellent

WOOKYUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good for our family
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2020

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smoking room, terrible customer service
Reception told us they upgraded us to a superior room on check in. However, the room that they moved us to was heavily smoked in. I strongly suspect that we were only "upgraded" to this room because it was rejected by other guests, and we were the last to check in for the night as they said the hotels was fully booked when we asked to be moved. Following the stay, the hotel said (in writing) that they would refund 50% of the room cost to compensate for the room condition. However, when trying to remit the refund from hotels.com, Pakat Suites rescinded the initial offer and claimed that we did not bring it to their attention at the time (not true, as a receptionist came to the room at the time who confirmed it was smoked in). Over a month later, numerous emails with the hotel, and hours on the phone with hotels.com and a refund still hasn't been provided. Terrible customer service on all accounts.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money in Vienna
Quiet area close to city center. Interior more modern than building immediately shows. Interesting and alternative interior design. Quaint. Definitely a place to come back to
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, would recommend
Very nice, good size room. Great location only 10 minutes walk from train station
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms - spacious and very comfortable. Good location, friendly staff
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly and helpful staff, really good location
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Right off the cruise ship at 8:30 am and they held our luggage for us until we could check in. Then they pointed us in the right direction for the tram. (only a block away) Came back to what could easily be a very small apartment, clear modern. It is a bit outside city center, but with the tram right there it was easy to get anywhere. We would stay there again
Stayed 1 night in Dec 2019

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but needs a few simpl improvements.
The location was great. The bed was getting a bit old and had a bit of an indent were previous people had slept so with the bed being made up of 2 separate beds together it made it a little strange with a hill in the middle. The lighting needs some improvements as packing and looking through bags was difficult in the low light. Housekeeping need to be a little more vigilant as we ran out of soap in the liquid soap dispensers in the bathroom and almost ran out of toilet paper promoting a call to the front desk.
Stayed 3 nights in Dec 2019

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel in great location!
Great location! Short walk from the train station, check in was super easy and friendly. We loved the room, it was clean, comfortable and had lots of space for two. Highly recommend!
Stayed 2 nights in Nov 2019

10/10 Excellent

Joseph

Stayed 1 night in Nov 2019

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 20min walk to the city centre. It’s quiet but nice.
Stayed 3 nights in Nov 2019

10/10 Excellent

Fay, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is a real gem located close to the Belvedere Palace Museum in a quiet neighbourhood. Our room was very specious and comfortable. The breakfast is served in a large bright room with an excellent buffet from which to choose a large selection of items. The staff in the lobby and in the breakfast room were welcoming, polite and helpful. We will definitely stay here again if we return to Vienna.
Stayed 3 nights in Oct 2019

8/10 Good

Victor

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Erik

Liked: Cleanliness, property conditions & facilities
Beware of single beds pushed together!
In all fairness the hotel and suites were very nice but we had booked a double room and ended up with two single beds pushed together. When I asked staff if we could change I was told that all the rooms are like that. Later when I asked a different person I was told that because I had booked through hotels.com this was the type of room allocated, they did have proper double beds in other rooms but were fully booked so even though I offered to pay extra to change or upgrade we couldn’t, although the honest receptionist did everything they could to help with covers to put across the gap. So beware if you book through hotels.com the chances are that you won’t get a proper double bed!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large with bedroom and living area. It had a CV separate WC from bathroom. It was very quiet in a area walkable to the centre and 10 mins from station
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic decor! Clean and spacious rooms, with balcony overlooking lovely garden
Stayed 2 nights in Sep 2019

10/10 Excellent

Ziya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
It was excellent hotel, reception, convenience. We really fully satisfied and receptionists made our stay in Vien as pleasant as possible.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a suite which means it is huge for the price :) walking distance to the city center and train station and next to the "kiss" museum. can't be better. there is a good sichuan restaurant on the way to city center as well.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent within walking distance from the train station and tram stop which is about 4 tram stops to city center. The staff was exceptional, Sarah and Moscoo were extra helpful in every way. We had 3 days in Vienna and they assisted with directions and helped arrange our transfer to the airport . The suites were very spacious and clean.
Stayed 2 nights in Sep 2019