Hotel Regina is an architectural gem situated in a great location, both rich in history and tradition. However, the facilities, interiors and staff were disappointing to say the least. Although very clean, I’m not quite sure how the rooms are four star - the shower was dangerously irregular in its temperature, the coffee machine broken, and the television dysfunctional. The aim re room interiors intends to emulate a vintage charm, though is more reminiscent of a 1980s charity shop sale. The staff were very rude, often not responding to greetings and condescending in their tone and approach to non German speaking guests - though the cleaning staff were very kind and pleasant. It’s a terrible shame as the building is beautiful and has lots of potential.