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The Ritz-Carlton, Vienna

Star Rating
5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
372 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Viennese City Park
    7 min walk
  • Popular Location
    Vienna State Opera
    8 min walk
  • Popular Location
    Albertina
    10 min walk
  • Airport
    Vienna (VIE-Vienna Intl.)
    22 min drive

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Book online or call:

1-866-500-4938
  • Deluxe Room, 1 King Bed, Courtyard View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Room, 2 Single Beds, Courtyard View

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed, Balcony

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Premium Room, 2 Single Beds, Courtyard View

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Family Suite, 1 King Bed

    Room Amenities

    • Sleeps 4
    More details
  • Junior Suite, 1 King Bed, Courtyard View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Suite, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Vienna

In the city centre and near a metro station, The Ritz-Carlton, Vienna is in a walkable area with good shopping. Secession Building and St. Stephen's Cathedral are notable landmarks, and travellers looking to shop may want to visit Naschmarkt and Millennium City. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Our guests appreciate the hotel's central location.

4.9/5 guest location rating

Guests like it for

  • Walkable (207 reviews)
  • Safe (186 reviews)
  • Quiet (153 reviews)

What's nearby

  • Popular Location
    Viennese City Park - 7 min walk
  • Popular Location
    Vienna State Opera - 8 min walk
  • Popular Location
    Albertina - 10 min walk
  • Popular Location
    St. Stephen's Cathedral - 12 min walk
  • Popular Location
    Austrian National Library - 13 min walk

Getting around

  • City Park U-Bahn - 3 min walk
  • Wien Mitte Station - 11 min walk
  • Vienna (VIE-Vienna Intl.) - 23 min drive

Restaurants

  • Where to eat
  • DSTRIKT – Rooftop bar offering regional cuisine. Serves breakfast, lunch and dinner.

About this property

The Ritz-Carlton, Vienna

Luxury Vienna hotel in Innere Stadt, walk to Viennese City Park
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a sauna. All 202 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and flat-screen TVs with digital channels. Guests will also find iPod docking stations, 24-hour room service and minibars.
The Ritz-Carlton, Vienna offers 202 forms of air-conditioned accommodation with iPod docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and a bidet.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

Policies

Check-in

Check-in between 3 PM - midnight

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of EUR 40, per accommodation, per night, plus a deposit of EUR 40.00 per day.
  • Up to 33 lb/15 kg

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 38 for adults and EUR 19 for children (approximately)
  • Self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet deposit: EUR 40.00 per day
  • Pet fee: EUR 40 per accommodation, per night
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 50 per day
  • Valet parking: EUR 50 per day
  • Extended parking (surcharge)
  • Electric car charging station
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: EUR 38 for adults and EUR 19 for children
  • 1 restaurant
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Bulgarian
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • flat-screen TV
  • iPod dock
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • DSTRIKT – Rooftop bar offering regional cuisine. Serves breakfast, lunch and dinner.

Frequently asked questions

4.7

Exceptional

5 - Excellent
288
4 - Good
56
3 - Okay
16
2 - Mediocre
9
1 - Poor
3
4.8
Cleanliness
4.7
Service and Staff
4.8
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an excellent property with the best staff I’ve ever experienced. TOP Knotch!

Stayed 1 night in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov. 2019

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    I was disappointed by the cleaness in our room, the sofa was DIRTY and also the wall behind this sofa... not ok for this hotel category

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great staff! Went above and beyond. Beautiful large room. Very comfortable bed.

    Stayed 2 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Great location with just a short walk to the opera house and Hofburg palace. The hotel bar is lovely and bar staff were great; my husband and I had drinks there several nights before going out. Our room was clean and well decorated. The pool/sauna/steam room was an excellent amenity that I enjoyed after a long flight. One negative: The design of the bathroom shower caused water to get all over the floor each time it was used.

    Stayed 2 nights in Nov. 2019

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