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The Ritz-Carlton, Vienna

Photo gallery for The Ritz-Carlton, Vienna

Exterior
Indoor pool
Indoor pool
Premium Room, 1 King Bed, Balcony, City View | Balcony
Presidential Suite, 2 Double Beds, City View, Corner (Club Lounge Access) | Premium bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton, Vienna

The Ritz-Carlton, Vienna

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010

Explore the area

  • Popular LocationVienna State Opera8 min walk
  • Popular LocationSt. Stephen's Cathedral12 min walk
  • Popular LocationHofburg Imperial Palace17 min walk
  • AirportVienna (VIE-Vienna Intl.)24 min drive

Room options

About this area

Vienna

The Ritz-Carlton, Vienna is located in Innere Stadt, a neighborhood in Vienna, and is in the entertainment district and near a metro station. Vienna State Opera and Albertina are cultural highlights, and some of the area's notable landmarks include Spanish Riding School and Hofburg Imperial Palace. Looking to enjoy an event or a game while in town? See what's happening at Indoor Swimming Pools or Wiener Stadthalle.

What's nearby

  • Stadtpark - 3 min walk
  • Vienna State Opera - 8 min walk
  • Albertina - 10 min walk
  • St. Stephen's Cathedral - 12 min walk
  • Hofburg Imperial Palace - 17 min walk

Getting around

  • City Park U-Bahn - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • Paul - 2 min walk
  • Cafe Schwarzenberg - 3 min walk
  • Elissar - 3 min walk
  • Liebsteinsky - 3 min walk
  • In-Dish - 3 min walk

About this property

The Ritz-Carlton, Vienna

5-star luxury hotel located in Innere Stadt
Located close to Stadtpark and Vienna State Opera, The Ritz-Carlton, Vienna provides a roundtrip airport shuttle, a rooftop terrace, and dry cleaning/laundry services. Treat yourself to hydrotherapy, reflexology, or a manicure/pedicure at the onsite spa. The onsite steakhouse, Dstrikt Steakhouse, features regional cuisine and brunch. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, wedding services, and a front desk safe
  • A computer station, free newspapers, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 202 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Extra amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Rainfall showers, separate tubs/showers, and bidets
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 50 per day)
  • Valet parking on site (EUR 50 per day; includes in/out privileges)
  • Extended parking on site (surcharge)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily full breakfast available for a fee: EUR 38 for adults and EUR 19 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atmosphere Rooftop Bar
  • D-bar
  • Dstrikt Steakhouse
  • Pastamara

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (3,229 square feet of space)

Outdoors

  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: EUR 38 for adults and EUR 19 for children (approximately)
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

Frequently asked questions

Does The Ritz-Carlton, Vienna have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Vienna?

As of Jan 26, 2023, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Vienna on Feb 26, 2023 start from CA $452.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Vienna pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 40 per pet, per night.

How much is parking at The Ritz-Carlton, Vienna?

Self parking is available for EUR 50 per day. Valet parking is available for EUR 50 per day. Extended parking is available for a fee. Limited spots are available.

What time is check-in at The Ritz-Carlton, Vienna?

Check-in is from 3 PM - midnight.

What time is check-out at The Ritz-Carlton, Vienna?

Check-out is at noon.

Does The Ritz-Carlton, Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65 per room applies.

Where is The Ritz-Carlton, Vienna located?

Located in Innere Stadt, this luxury hotel is within a 10-minute walk of Stadtpark, Vienna State Opera, and Albertina. Stephansplatz and St. Stephen's Cathedral are also within 15 minutes. City Park U-Bahn is only a 3-minute walk and Karlsplatz U-Bahn is 7 minutes.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 410 out of 536 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 80 out of 536 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 25 out of 536 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 12 out of 536 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 9 out of 536 reviews" "
" "2 - Terrible 2%

9.5/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce Urquhart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jan 2023

4/10 Poor

sager

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Bartender was very unprofessional. He’s surly not to the standard of the Ritz!
Stayed 2 nights in Jan 2023

10/10 Excellent

Yousef

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, staff are friendly and nice. The only issue I had was with the concierge, they gave me wrong information about places for more than one time!

2/10 Terrible

Onisim

Travelled with family
Disliked: Staff & service
Very racists towards some other countries citizens. Kacki attitudes.

8/10 Good

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Due to holiday time unavailable restaurants without reservations.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz Carlton-Vienna is a wonderful place to stay. The staff is very attentive and has a way of making you feel very important. It is close to the old town and convenient to wonderful restaurants. It is an excellent choice in a beautiful city.

8/10 Good

David, Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We asked the concierge for assistance with the driving service from the hotel and he was very brusque. The driver had informed us that he could provide other services, but the concierge was indignant that we would try to communicate with him. Maybe reasonable, but he was very blunt and insolent in manner.

10/10 Excellent

russell