Chateau Victoria Hotel and Suites

3.5 star property
Eco-certified Victoria hotel in Downtown Victoria with free local shuttle

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Property entrance
Suite, 1 Bedroom
Breakfast, lunch and dinner served
View from property

Reviews

9.0

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Breakfast available
  • Hot tub
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Popular LocationRoyal BC Museum5 min walk
  • Popular LocationVictoria Harbour9 min walk
  • Popular LocationVictoria Clipper Ferry Terminal13 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)32 min drive

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About the area

Victoria

In the entertainment district, Chateau Victoria Hotel and Suites is in Downtown Victoria, a walkable area in Victoria with great shopping. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Royal BC Museum and Butchart Gardens. Maritime Museum of British Columbia and Miniature World are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's central location.

What's nearby

  • Royal BC Museum - 5 min walk
  • British Columbia Parliament Building - 7 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 13 min walk
  • Victoria Fisherman's Wharf - 3 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Willowstream Spa at the Empress - ‬5 min walk
  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪Browns Socialhouse - ‬1 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel near Victoria Harbour
Near Royal BC Museum and Victoria Clipper Ferry Terminal, Chateau Victoria Hotel and Suites provides dry cleaning/laundry services, 2 bars, and a health club. For some rest and relaxation, visit the spa tub. The on-site restaurant, Vista 18, offers breakfast, brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, an electric car charging station, and express check-out
  • Multilingual staff, a 24-hour front desk, and concierge services
  • Guest reviews say great things the dining options, breakfast, and pool
Room features
All 176 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 40-inch TVs with cable channels
  • Recycling, electric kettles, and housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

Does Chateau Victoria Hotel and Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Chateau Victoria Hotel and Suites?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Chateau Victoria Hotel and Suites on Aug 27, 2024 start from CA $309.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Victoria Hotel and Suites pet-friendly?

Yes, Chateau Victoria Hotel and Suites allows dogs (limit 2 total). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Chateau Victoria Hotel and Suites?

Self parking is available for CAD 20.00 per night.

What time is check-in at Chateau Victoria Hotel and Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Chateau Victoria Hotel and Suites?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Chateau Victoria Hotel and Suites located?

Located in Downtown Victoria, this eco-certified hotel is within a 5-minute walk of Maritime Museum of British Columbia and Royal BC Museum. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 15 minutes.

Chateau Victoria Hotel and Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1175 out of 1763 reviews" "
Rating 8 - Good. 382 out of 1763 reviews" "
Rating 6 - Okay. 120 out of 1763 reviews" "
Rating 4 - Poor. 53 out of 1763 reviews" "
Rating 2 - Terrible. 33 out of 1763 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities
Gorgeous suite accommodations with kitchen and separate bedroom. Thank you so much !
Stayed 2 nights in Jul 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Have stayed many times. Always book the 1 bedroom suite which has a queen bed in the bedroom plus a full queen bed in the living area. Plus sofa, chair, kitchenette, dining table and balcony. Best value in the inner harbour!
Stayed 1 night in Jul 2024

10/10 Excellent

Hayley

Location was great, upgraded us for more comfort and allowed to check in early.
Stayed 1 night in Jul 2024

4/10 Poor

Ria

Disliked: Property conditions & facilities
Decent sized rooms, but the hotel is old and certain areas are due for upgrades. The staff were average - didn’t go above and being in any way. My flight into the city arrived quite early before the official check in time and there was zero effort made to get in any earlier, or contact me once the room was ready. I was left having to continuously pop into the hotel lobby to see if the room was ready. Ultimately, ended up checking in at 430pm. Much better options in this city - wouldn’t recommend or stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff in Vista 18. Very warm and friendly. Reception staff were also wonderful and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Cynthia, Colorado Springs

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

kris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room!
Stayed 1 night in Jul 2024

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative is the tight parking spaces
Stayed 2 nights in Jun 2024

10/10 Excellent

Duyen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Jul 2024

8/10 Good

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, short walk to Government Street. Clean, well maintained hotel, although it is not the most modern property. Elevators are slow. Good value.
Stayed 3 nights in Jul 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient and staff are very friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Anny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and offered lots of great recommendations to make our trip much more fun :) We felt the warmest welcome from the front desk and will definitely stay here next time when we visit Victoria.
Stayed 1 night in Jul 2024

10/10 Excellent

Himchan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2024

10/10 Excellent

KUOCHUAN

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

sylvie

Liked: Amenities
Very good nothing else to say
Stayed 4 nights in Jul 2024

10/10 Excellent

Brian, Victoria

Liked: Staff & service, property conditions & facilities
A well designed and maintained property with friendly & helpful staff. Location is perfect--walkable to everything worth seeing. We highly recommend the Chateau Victoria!
Stayed 2 nights in Jul 2024

8/10 Good

Kehfei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Heath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to inner harbour attractions.
Stayed 1 night in Jul 2024

10/10 Excellent

Golden

Liked: Cleanliness, staff & service, property conditions & facilities
Loud portable AC unit in the bedroom. No AC in the rest of the suite
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to say. Overall, a fantastic option in a fantastic area, just kind of expensive like all the hotels around here at this time of year.
Stayed 1 night in Jul 2024

10/10 Excellent

Anh, Queen Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

DeeLynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel close to everything. The pool was comfortable and had lots of towels and soft chairs. Every staff member was pleasant and helpful. I would definitely stay there again.
Stayed 1 night in Jul 2024

8/10 Good

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it very much
Stayed 1 night in Jul 2024

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5