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Chateau Victoria Hotel and Suites

Photo gallery for Chateau Victoria Hotel and Suites

Featured Image
Indoor Spa Tub
Balcony
Premium bedding, pillowtop beds, in-room safe, desk
Pay movies

Overview of Chateau Victoria Hotel and Suites

Chateau Victoria Hotel and Suites

3.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
740 Burdett Ave, Victoria, BC, V8W1B2

Explore the area

  • Popular LocationRoyal BC Museum5 min walk
  • Popular LocationVictoria Harbour9 min walk
  • Popular LocationVictoria Clipper Ferry Terminal14 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)26 min drive

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About this area

Victoria

Located in Victoria, Chateau Victoria Hotel and Suites is in the city center and near the airport. Royal BC Museum is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Maritime Museum of British Columbia and Miniature World are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Miniature World - 2 min walk
  • Victoria Conference Centre - 2 min walk
  • Royal BC Museum - 5 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 14 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 26 min drive

Restaurants

  • Vista 18 — 1 min walk
  • Clive's Classic Lounge — 1 min walk
  • Cora — 2 min walk
  • Clive's Classic Lounge — 3 min walk
  • The Clay Pigeon — 4 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-friendly Victoria hotel in Downtown Victoria, walk to Victoria Harbour
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a spa tub, and self parking. All 177 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and cable TV. Room service, coffee makers, and free newspapers are among the other amenities available to guests.
Chateau Victoria Hotel and Suites offers 177 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: CAD 3-20 per person
  • 1 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Recycling
  • Safe

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Guest rating 4+
Guest rating 4+
3 star
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Washer and dryer
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Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Dogs welcome
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 3 and CAD 20 per person (approximately)
  • Self parking fee: CAD 15.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 654 out of 1113 reviews
5 - Excellent 59%
Rating 4 - Good. 321 out of 1113 reviews
4 - Good 29%
Rating 3 - Okay. 87 out of 1113 reviews
3 - Okay 8%
Rating 2 - Poor. 34 out of 1113 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 1113 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
The hotel is in a great location, close to the waterfront and the provincial museum. It is unassuming from the outside, but has a beautiful lobby. The bathroom was disappointingly small with cracking wallpaper. My room location was also parking lot level despite being on the 3rd floor because the hotel is built on a hill. There is a gym, but unlike other hotels in the area it does not have 24/7 access and only has a few cardio machines and a set of handheld weights.
Stayed 4 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. Unfortunately if you’re staying on the first three floors you may end up listening to the laundry going. I love that robes are available upon request, too bad someone hadn’t mentioned that.
Stayed 2 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was freezing that’s all! Disappointed that My grandson couldn’t swim because Grandma froze! She was not happy about that!
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with nice staff. Unfortunately COVID prevented the use of fitness facilities and room cleaning.
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service, ideal location, awesome restaurant and jazz lounge. This beats other options we have stayed at in Victoria
Stayed 1 night in Jan 2022