5/5 Excellent
Verified traveller
Travelled with partner
21 Jun. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021
Chateau Victoria Hotel and Suites
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Overview of Chateau Victoria Hotel and Suites
Chateau Victoria Hotel and Suites
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
- Royal BC Museum5 min walk
- Victoria Harbour9 min walk
- Victoria Clipper Ferry Terminal11 min walk
- Victoria, BC (YYJ-Victoria Intl.)30 min drive
Choose dates to view prices
About this area
Victoria
Located in Victoria, Chateau Victoria Hotel and Suites is in the city center and near the airport. Royal BC Museum is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Maritime Museum of British Columbia and Miniature World are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.
View in a map
What's nearby
- Miniature World - 2 min walk
- Victoria Conference Centre - 2 min walk
- Royal BC Museum - 5 min walk
- Victoria Harbour - 9 min walk
- Victoria Clipper Ferry Terminal - 11 min walk
Getting around
- Victoria Intl. Airport (YYJ) - 30 min drive
Restaurants
- Vista 18 — 1 min walk
- Clive's Classic Lounge — 1 min walk
- Clive's Classic Lounge — 3 min walk
- The Clay Pigeon — 4 min walk
- Tea at the Empress — 4 min walk
About this property
Awards and affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (CAD 15.00 per night; includes in/out privileges)
- Electric car charging station on site
- Wheelchair-accessible parking available
- Free area shuttle
Food and drink
- Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: CAD 3-20 per person
- 1 restaurant
- 2 bars/lounges
- Room service available
Things to do
- Fitness center
- Indoor pool
- Spa tub
Family friendly
- Free area shuttle
- Free cribs/infant beds
- Indoor pool
- Laundry facilities
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- English
- French
Business services
- Business center
- Computer station
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Pillow-top mattress
- Premium bedding
Bathroom
- Designer toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- Cable channels
- Pay movies
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- In-room massage
- Iron/ironing board
- Recycling
- Safe
Similar properties
See similar properties
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per pet, per night
Dogs welcome
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between CAD 3 and CAD 20 per person (approximately)
- Self parking fee: CAD 15.00 per night (in/out privileges)
- Pet fee: CAD 25 per pet, per night
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria
Frequently asked questions
4.4
Excellent
4.5/5
Cleanliness
4.5/5
Staff & service
4.3/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family and small children
20 Jun. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveller
Travelled with partner
18 Jun. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
5/5 Excellent
Verified traveller
13 Jun. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
5/5 Excellent
Verified traveller
Travelled with family
13 Jun. 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021