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Chateau Victoria Hotel and Suites

Photo gallery for Chateau Victoria Hotel and Suites

Front of property - evening/night
Indoor pool
Indoor spa tub
Suite, 2 Bedrooms | Balcony
Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Chateau Victoria Hotel and Suites

Chateau Victoria Hotel and Suites

3.5 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
740 Burdett Ave, Victoria, BC, V8W1B2

Explore the area

  • Popular LocationRoyal BC Museum5 min walk
  • Popular LocationVictoria Harbour9 min walk
  • Popular LocationVictoria Clipper Ferry Terminal14 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)33 min drive

Room options

About this area

Victoria

Chateau Victoria Hotel and Suites is located in Downtown Victoria, a neighborhood in Victoria, and is in the entertainment district and near the airport. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Government Street and Lower Johnson Street. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Discover the area's water adventures with kayaking, scuba diving, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Miniature World - 2 min walk
  • Victoria Conference Centre - 2 min walk
  • Royal BC Museum - 5 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 14 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • Noodlebox - 2 min walk
  • Cora - 2 min walk
  • The Clay Pigeon - 4 min walk
  • The Pink Bicycle - 4 min walk
  • Sam's Deli - 4 min walk

About this property

Chateau Victoria Hotel and Suites

3.5-star eco-friendly hotel revitalized in 2016 and located in Downtown Victoria
At Chateau Victoria Hotel and Suites, you can look forward to dry cleaning/laundry services, 2 bars, and a health club. For some rest and relaxation, visit the hot tub. The onsite restaurant, Vista 18, features brunch and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, an electric car charging station, and express check-out
  • A porter/bellhop, meeting rooms, and a 24-hour front desk
  • Guest reviews say great things about the location
Room features
All 177 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 40-inch TVs with cable channels
  • Recycling, coffee/tea makers, and housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: CAD 3-30 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Vista 18
  • Clive's Classic Lounge

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 40-inch TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Welcoming dogs only
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 3 and CAD 30 per person (approximately)
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

Does Chateau Victoria Hotel and Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Chateau Victoria Hotel and Suites?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Chateau Victoria Hotel and Suites on Feb 12, 2023 start from CA $199.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Victoria Hotel and Suites pet-friendly?

Yes, Chateau Victoria Hotel and Suites allows dogs (limit 2 per room). There's a fee of CAD 25 per pet, per night.

How much is parking at Chateau Victoria Hotel and Suites?

Self parking is available for CAD 20.00 per night.

What time is check-in at Chateau Victoria Hotel and Suites?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Chateau Victoria Hotel and Suites?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Chateau Victoria Hotel and Suites located?

Located in Downtown Victoria, this eco-friendly hotel is within 2 mi (3 km) of Maritime Museum of British Columbia, Victoria Harbour, and Victoria Clipper Ferry Terminal. Miniature World and Victoria Conference Centre are also within 5 minutes.

Can I cancel my reservation for free at Chateau Victoria Hotel and Suites and receive a full refund?

Yes, Chateau Victoria Hotel and Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Chateau Victoria Hotel and Suites cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 753 out of 1184 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 297 out of 1184 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 84 out of 1184 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 32 out of 1184 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 18 out of 1184 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Milo

Liked: Staff & service, amenities, property conditions & facilities
I recommend this hotel.
Stayed 1 night in Jan 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were friendly and attentive. Room service was quick. The hotel is a little dated, but they are renovating so I'm sure it will improve. Very clean. Walking distance to everything and very close to transit. Bonus is that there is a Starbucks right across the street! Hotel is right around the corner from Royal Theatre, which is why I booked it and it was so convenient! I would stay here again!
Stayed 1 night in Jan 2023

10/10 Excellent

Christine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly and accommodating! Whatever you need they pretty much have, room service, roll away beds, directions and friendly advice on what to do in Victoria, love it here!
Stayed 2 nights in Jan 2023

8/10 Good

Pam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Pool and hot tub great bonus
Stayed 2 nights in Jan 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there are so friendly and helpful. It was a joy staying there because of the staff. The location of the hotel is perfect! Everything was in walking distance - restaurants, conference center, government buildings, shopping. The rooms were tidy and convenient to have the suite when we were a family of 4. I'll come back!
Stayed 2 nights in Jan 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Nice view of the ocean. Excellent location. Very friendly and professional staff. Enjoyed the restaurant on the 18th floor a few times. Was great!
Stayed 9 nights in Jan 2023

10/10 Excellent

Simone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful. The suite we stayed in was very clean and recently updated. Beds were very comfortable. The lobby is beautiful and welcoming. We had an excellent breakfast at the on-site restaurant Vista 18 with a gorgeous view of the city while we dined. It was our second time staying at Château Victoria. Each stay has been very enjoyable.
Stayed 1 night in Jan 2023

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful and pleasant. Very welcoming!
Stayed 1 night in Jan 2023

2/10 Terrible

Susan

Travelled with family
Disliked: Staff & service, property conditions & facilities
No heat had to sleep in our clothes
Stayed 2 nights in Jan 2023

10/10 Excellent

Shirley, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate the staff at the Chateau. From the front desk to the cleaning staff everyone is friendly and helpful. The location of the hotel is excellent for walking through downtown Victoria. All round great place to be
Stayed 2 nights in Jan 2023