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Chateau Victoria Hotel and Suites

Photo gallery for Chateau Victoria Hotel and Suites

Front of property - evening/night
Breakfast, lunch and dinner served
Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
View from property

Overview of Chateau Victoria Hotel and Suites

Chateau Victoria Hotel and Suites

3.5 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
740 Burdett Ave, Victoria, BC, V8W1B2

Explore the area

  • Popular LocationVictoria Harbour9 min walk
  • Popular LocationVictoria Clipper Ferry Terminal13 min walk
  • Popular LocationVictoria Fisherman's Wharf3 min drive
  • AirportVictoria, BC (YYJ-Victoria Intl.)31 min drive

Room options

About this area

Victoria

Chateau Victoria Hotel and Suites is located in Downtown Victoria, a neighborhood in Victoria, and is in the entertainment district and near the airport. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Butchart Gardens. Maritime Museum of British Columbia and Miniature World are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's central location.
Visit our Victoria travel guideOpens in a new window
Map

What's nearby

  • Miniature World - 2 min walk
  • Victoria Conference Centre - 2 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 13 min walk
  • Victoria Fisherman's Wharf - 3 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • Sticky Wicket Pub & Restaurant - 3 min walk
  • Q at the Empress - 5 min walk
  • The Old Spaghetti Factory - 4 min walk
  • Browns Socialhouse - 1 min walk
  • Pho Tru - 4 min walk

About this property

Chateau Victoria Hotel and Suites

3.5-star eco-certified hotel revitalized in 2016 and located in Downtown Victoria
Chateau Victoria Hotel and Suites is located close to Victoria Harbour and Victoria Clipper Ferry Terminal, and provides dry cleaning/laundry services, 2 bars, and a health club. For some rest and relaxation, visit the hot tub. The onsite restaurant, Vista 18, features brunch and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, an electric car charging station, and express check-out
  • A porter/bellhop, ATM/banking services, and luggage storage
  • Guest reviews say great things about the breakfast and location
Room features
All 177 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 40-inch TVs with cable channels
  • Recycling, coffee/tea makers, and housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–11:30 AM for a fee: CAD 3–30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • 40-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Biodegradable toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3–30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Frequently asked questions

Does Chateau Victoria Hotel and Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Chateau Victoria Hotel and Suites?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Chateau Victoria Hotel and Suites on Jun 18, 2023 start from CA $285.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Victoria Hotel and Suites pet-friendly?

Yes, Chateau Victoria Hotel and Suites allows dogs (limit 2 per room). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Chateau Victoria Hotel and Suites?

Self parking is available for CAD 20.00 per night.

What time is check-in at Chateau Victoria Hotel and Suites?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Chateau Victoria Hotel and Suites?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Chateau Victoria Hotel and Suites located?

Located in Downtown Victoria, this eco-certified hotel is within a 10-minute walk of Maritime Museum of British Columbia and Victoria Harbour. Victoria Clipper Ferry Terminal is 0.7 mi (1.1 km) away.

Chateau Victoria Hotel and Suites Reviews

Chateau Victoria Hotel and Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 779 out of 1204 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 291 out of 1204 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 79 out of 1204 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 36 out of 1204 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 19 out of 1204 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Raquel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that it was family friendly for kids using pool
Stayed 1 night in Jun 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Beds very comfortable. Quiet. View from room was beautiful. Close to shopping and site seeing.
Stayed 3 nights in May 2023

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and spacious.
Stayed 1 night in May 2023

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, close to everything. Suites are spacious and updated. Nice size swimming pool with hot tub.
Stayed 1 night in May 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff, dog friendly hotel, nice updated clean rooms. Location is second to none.
Stayed 1 night in May 2023

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They are best hotel for the price in downtown Victoria
Stayed 1 night in May 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and centrally located
Stayed 1 night in May 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, clean spacious room. The hotel itself is beautiful, elegantly decorated. We came for just the weekend, so we didn’t really have time to check out the dining room on the top floor like we planned. But my granddaughter loved the indoor pool! There was one issue at night with the room next-door and loud music and screaming at 10 o’clock at night. One called downstairs though, and they sent somebody up immediately and took care of it and there was no sound rest of the night. That said the walls are very thin and I could hear the neighbors on the other side talking but by the time nighttime came, we all were asleep anyway. One other issue was, there are only three elevators in one side of the hotel that serves the entire 17 floors. And one of them was for housekeeping staff so be prepared for quite a long wait, sometimes for the elevators to come down or up. All in all, I enjoyed my stay very much. I think if I was traveling by myself, I would probably go to a less expensive hotel, but for the three of us and the two separate bedrooms, it was just perfect.

8/10 Good

Shahriyar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023