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Seasonal outdoor pool, pool umbrellas
Premium bedding, pillow top beds, desk, blackout curtains
Premium bedding, pillow top beds, desk, blackout curtains
Premium bedding, pillow top beds, desk, blackout curtains

Guest reviews

4.0/5 Very good
1,051 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationSave-On-Foods Memorial Centre4 min walk
Popular LocationChinatown6 min walk
Popular LocationVictoria Royal Theatre13 min walk
AirportVictoria, BC (YYJ-Victoria Intl.)24 min drive

Choose dates to view prices

  • Standard Room, 1 King Bed, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 3
    More detailsStandard Room, 1 King Bed, Refrigerator & Microwave
  • Standard Double Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    More detailsStandard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Kitchenette

    4.5/5 guest room rating

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 3
    More detailsStandard Room, 1 King Bed, Kitchenette
  • Standard Double Room, 2 Double Beds, Kitchenette

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 4
    More detailsStandard Double Room, 2 Double Beds, Kitchenette
  • Deluxe Suite, 1 Bedroom, Kitchenette

    4.4/5 guest room rating

    Room amenities

    • 495 sq ft
    • Sleeps 6
    More detailsDeluxe Suite, 1 Bedroom, Kitchenette
  • Deluxe Studio Suite, Courtyard View, Courtyard Area

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 5
    More detailsDeluxe Studio Suite, Courtyard View, Courtyard Area
  • Standard Room, 1 Queen Bed, Refrigerator & Microwave

    4.6/5 guest room rating

    Room amenities

    • 247 sq ft
    • Sleeps 3
    More detailsStandard Room, 1 Queen Bed, Refrigerator & Microwave

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Victoria

Located in Victoria, Capital CityCenter Hotel is in the city centre. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Butchart Gardens. Victoria Bug Zoo and Pacific Institute for Sport Excellence are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with skydiving and ecotours. Our guests love the hotel's location for the sightseeing.

Visit our Victoria travel guide
Map
Popular Location

What's nearby

  • Government Street - 2 min walk
  • Save-On-Foods Memorial Centre - 4 min walk
  • Chinatown - 6 min walk
  • Victoria Royal Theatre - 13 min walk
  • Miniature World - 14 min walk

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 24 min drive

Restaurants

  • Scallywags Eatery — 1 min walk
  • Splash Lounge — 1 min walk
  • Brasserie L'ecole - 6 min walk
  • Jam Cafe - 6 min walk
  • John's Place - 6 min walk

About this property

Capital CityCenter Hotel

3-star Victoria hotel in Downtown Victoria, walk to Save-On-Foods Memorial Centre
Along with a restaurant, this hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a coffee shop/café, a seasonal outdoor pool and a business centre. All 94 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences such as fridges and microwaves. Other amenities available to guests include pillowtop, room service (during limited hours) and premium bedding.
Capital CityCenter Hotel offers 94 forms of accommodation with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 32-inch Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
Follows industry sanitisation guidelines of enhanced cleanliness

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking
  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: CAD 6-15 for adults and CAD 6-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • German

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 15, per pet, per day, plus a deposit of CAD 100.00 per stay
Dogs only
1 per room (up to 50 lb/10 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.00 per day.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 6 and CAD 15 for adults, and CAD 6 and CAD 15 for children (approximately)
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Individually wrapped food options are available for lunch and dinner.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

We should mention

The seasonal pool will be open from May to September
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Capital CityCenter Hotel and receive a full refund?
Yes, Capital CityCenter Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Capital CityCenter Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has a seasonal outdoor pool.
Is this hotel pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 10 kg per pet. There's a deposit of CAD 100.00 per stay and a fee of CAD 15 per pet, per day. Service animals are exempt from fees.
How much is parking at this hotel?
Limited spots are available. There is free parking nearby.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Capital CityCenter Hotel located?
Located in Downtown Victoria, this hotel is within a 5-minute walk of Government Street and Save-On-Foods Memorial Centre. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Capital CityCenter Hotel

4.0
Very good
5 - Excellent
342
4 - Good
496
3 - Okay
136
2 - Mediocre
56
1 - Poor
21
4.1
Cleanliness
4.3
Service and Staff
4.0
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

it was very quiet at the hotel. Staff friendly. Very close to everything I needed.

Stayed 7 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good stay with a parking spot ! Also closer to many attractions in victoria !

Stayed 1 night in Mar 2020

3/5

  • Liked: Staff & service

Room was a bit smoky and the overall condition of things was pretty run down.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean, quiet and spacious room. The bed was clean and comfy

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness

I had issues with my door and was in a rush to go to event and my door wouldnt lock. So i asked and was told to leave it until maintenance came. I refused so i was moved room but didnt feel like the staff cared

Stayed 2 nights in Mar 2020