Hotels in Velvet Shadows, Phoenix

"Everything about this hotel is awesome. The breakfast has a lot of items. And the evening get together has something different every night "

"I like this property. I’m not a fan of no longer having coffee or water bottles in the room. But everything else is good"

"The room was huge! Clean. quiet. Breakfast looked amazing!"

"My room was dirty. I had to get changed to a different room and then was overcharged on room charges, but still had to pay"

"The room was amazing great view of the pool"

"This resort was tucked away outside of town in a more industrial area but was close to a freeway that connects to the city and basic shopping. The condo was well kept and plenty spacious for two, with basic items in the kitchen to allow for cooking instead of eating out (paper towels, soap, pans, utensils, etc.). The property was immaculate, well lit, and was next to a golf course. My only negative was the check-in- there were two sets of staff, one for the resort and another for upselling. The process was annoying, after traveling all day, who wants to be bombarded with a salesperson at the place that you expect to find rest?! If I knew ahead of time they would be there, I would have kindly said "no thanks" instead of wasting time listening to a pitch. I can imagine choosing the resort again in the future if circumstances were right, due to the cleanliness, access to freeways, and low cost, but the salespeople definitely left a sour taste in my mouth."

"Great"

"The restaurant staff were terrible. The pools were not cleaned, the hot tub was also not cleaned and not attended to. Would never ever stay here again. It’s a time share so they try and sell you the whole time."

"Great place to get away and relax"