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CIVANA Wellness Resort and Spa

Photo gallery for CIVANA Wellness Resort and Spa

Featured Image
3 outdoor pools, cabanas (surcharge), pool umbrellas
Outdoor Spa Tub
3 outdoor pools, cabanas (surcharge), pool umbrellas
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Overview of CIVANA Wellness Resort and Spa

CIVANA Wellness Resort and Spa

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
37220 Mule Train Rd, Carefree, AZ, 85377

Explore the area

  • Popular LocationDesert Forest Golf Club2 min walk
  • Popular LocationCarefree Desert Gardens and Sundial18 min walk
  • Popular LocationBoulders Golf Club5 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)45 min drive

Choose dates to view prices

About this area

Carefree

Located in Carefree, CIVANA Wellness Resort and Spa is in the suburbs and in the mountains. Legend Trail Golf Club and Troon North Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cave Creek Regional Park and Pinnacle Peak Park. George "Doc" Cavalliere Park and Musical Instrument Museum are also worth visiting. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and skydiving nearby. Guests love the resort's quiet location.

What's nearby

  • Desert Forest Golf Club - 2 min walk
  • Carefree Desert Gardens and Sundial - 18 min walk
  • Boulders Golf Club - 5 min drive
  • Black Mountain Trail - 6 min drive
  • Cave Creek Museum - 6 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 45 min drive

Restaurants

  • Terras — 1 min walk
  • Cafe Meto — 1 min walk
  • Venues Cafe — 19 min walk
  • English Rose Tea Room — 20 min walk
  • The Village Coffee And Creperie — 3 min drive

About this property

CIVANA Wellness Resort and Spa

Luxury resort with 3 outdoor pools and full-service spa
This smoke-free resort features 3 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 176 individually decorated rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
CIVANA Wellness Resort and Spa offers 176 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at CIVANA has 23 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–11 AM: USD 12-30 for adults and USD 10-30 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Croatian
  • English
  • French
  • Hungarian
  • Spanish

Business services

  • Computer station
  • Conference center (12000 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Renovated entire property - November 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 30 for adults, USD 10 and USD 30 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Carefree Resort
Carefree Hotel Carefree
Carefree Resort And Conference Center
Carefree Hotel
CIVANA Resort
CIVANA Spa Resort
CIVANA Carefree Spa
CIVANA Spa
Carefree Resort Conference Center
CIVANA Resort Carefree
CIVANA Resort
CIVANA Carefree
Resort CIVANA Carefree
Carefree CIVANA Resort
Resort CIVANA
CIVANA Carefree Resort
Carefree Resort Conference Center
CIVANA Carefree Spa Resort
CIVANA
Civana Wellness Spa Carefree
CIVANA Wellness Resort and Spa Resort
CIVANA Wellness Resort and Spa Carefree
CIVANA Wellness Resort and Spa Resort Carefree

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 230 out of 343 reviews
5 - Excellent 67%
Rating 4 - Good. 77 out of 343 reviews
4 - Good 22%
Rating 3 - Okay. 21 out of 343 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 343 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 343 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort and spa was amazing! The views, the services, the staff, the classes and so much more 10/10! This wellness resort experience was more than expected. My sister and I had a great time.
Stayed 4 nights in Aug 2021

3/5 Okay

Travelled with group
Liked: Cleanliness
We had high expectations for Civana and it just didn’t meet our needs. Booking classes was cumbersome and during a global pandemic they only offered 1-2 classes outdoors (most of the experiences outside would cost more money too). Our group was not willing to breath heavily indoors with folx who may or may not believe in vaccines. Tents and misting devices could help with this issue, or more classes utilizing the pool. Drinking Water was not easy to come by. Arizona has notoriously terrible tasting tap water, so more filtered water is a necessity. We went to the water aerobics class and had to walk across the street, back to the cafe to fill our waters (there should be water in the lobby at all times at least, and definitely water available anytime you have an exercise class). This made for a slightly dehydrating experience and I’d recommend bringing your own water for your room. The property is pretty and the pool is nice, typical AZ set up and they could use more shade cover. The restaurant Terraz was fine, I don’t personally eat seafood in land locked places for sustainability and freshness reasons and there was quite a few seafood options on the menu which surprised me. We had very slow and bad service at the cafe. We were told we could use the spa pools by one staff then told we couldn’t by another. All in all, not as relaxing and pampering as you’d expect for the price.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property staff and classes
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Civana was heaven. The staff was outstanding, the food delicious and fresh, and the classes...life-changing. I can't say enough great things about this property!
Stayed 7 nights in Jul 2021