Utterson Vacation Packages

Friendly staff and very ckean, nicely updated rooms.

The parking was safe and convenient, staff was amazing! Just people in the next room kept going in and out all night letting the door slam shut. Sadly the rest i needed wasn't there.

I was here for 6 nights, as I was in Hamilton for the Juno Awards. The thing I didn't like was that we had to phone the hotel to let us inside the front door, as it was locked at ALL TIMES. Sometimes, there will be someone at the front counter and they would see us and let us in. The room was ok. Nice and comfortable bed and good Wi-Fi. They had NO towels, and they take a while to give you towels. Plus, my toilet doesn't work properly sometimes. It needs to be fully repaired. There was NO maid or cleaning service, so I had a lot of garbage piling up by the end of my stay. They also take a while to get you new toilet paper as well. There's no food to eat in the hotel and there's no vending machines either! However, the only place to eat nearby is the Tim Hortons which is a 5min walk from the hotel. Overall, it was an OK stay. The staff were nice and did the best they could.

Convenient place to spend the nite Clean and quick check in

Good. Needs improvement, the tub drain is clogged.