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Novotel Toronto Centre

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Indoor pool
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk

Overview of Novotel Toronto Centre

VIP Access
UNESCO Sustainable Property

Novotel Toronto Centre

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
45 The Esplanade, Toronto, ON, M5E1W2

Explore the area

  • Popular LocationToronto Eaton Centre14 min walk
  • Popular LocationRogers Centre17 min walk
  • Popular LocationCN Tower17 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

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About this area

Toronto

Located in Toronto, Novotel Toronto Centre is in the business district and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and Casa Loma. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Spend some time exploring the area's activities, including golfing. Guests love the hotel's convenience to public transportation: King St East at Yonge St East Side Stop is 6 minutes by foot and King St East at Church St West Side Stop is 6 minutes.
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Map

What's nearby

  • St. Lawrence Market - 4 min walk
  • Hockey Hall of Fame - 4 min walk
  • Toronto Eaton Centre - 14 min walk
  • Rogers Centre - 17 min walk
  • CN Tower - 17 min walk

Getting around

  • King St East at Yonge St East Side Stop - 6 min walk
  • Union Station - 7 min walk
  • Pearson Intl. Airport (YYZ) - 21 min drive

Restaurants

  • Cafe Nicole — 1 min walk
  • Bier Markt — 2 min walk
  • Hank's — 3 min walk
  • Biff's — 3 min walk
  • D. W. Alexander — 3 min walk

About this property

Novotel Toronto Centre

Eco-friendly Toronto hotel in Downtown Toronto, near Hockey Hall of Fame
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 262 rooms offer free WiFi, premium bedding, and TVs with cable channels. Other amenities available to guests include coffee makers, hair dryers, and safes. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 33.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CAD 23.0 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Croatian
  • English
  • Filipino
  • French
  • German
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Serbian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (2486 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

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Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 23.0 per person (approximately)
  • Self parking fee: CAD 33.00 per night (in/out privileges)
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 963 out of 1496 reviews
5 - Excellent 64%
Rating 4 - Good. 425 out of 1496 reviews
4 - Good 28%
Rating 3 - Okay. 60 out of 1496 reviews
3 - Okay 4%
Rating 2 - Poor. 24 out of 1496 reviews
2 - Poor 2%
Rating 1 - Terrible. 24 out of 1496 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel renos are really nice. The king bed is really nice. Bathrooms are clean and spacious. The common areas are nice if you can use them outside of covid. The location was optimal for walking around old Toronto. The room service was phenomenal.
Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 1 night in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service
I could not plug my clippers into the bathroom sockets. I could in other parts of the room. So I could not use them. I liked the coffee maker and kettle. The lighting was not great but interesting.
Stayed 1 night in Feb 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is Great. the room I stayed was newly renovated.
Stayed 2 nights in Feb 2021