Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Michigan

Close to the airport

Posted 30-Aug-2015
Pros: It has a nice pool.
Cons: The Staff.
The staff was not pleasant, The bathtub had someone's hair in it. In the suite there is no door to separate the bedroom from the living area. I asked a maid for a shampoo and she said she couldn't give it to me.
5 out of 5
Recommended
for Everyone
by A verified traveller from WI

WONDERFUL hotel near airport/main highways

Posted 28-Aug-2015
Pros: Clean, friendly and helpful staff, Small bar/lounge inside,
Cons: More washer/dryers, later/earlier room service-more menu options,
Location: Across the street from the airport, easy access to main highways, by International Plaza Mall, Pretty much straight shot across to Clearwater, FL
Our family was on vacation in Florida (we live in WI), we were expected to leave on July 4th but encountered some problems with our vehicle. We booked this hotel for two nights (Check-In on Saturday, Checkout for Monday) as there was a good deal on it through expedia and we assumed we could get the car into shop on Monday morning. After we checked in the staff at the front desk was very helpful and informed us of a dealership that was closer than the one we had found. After taking the car in we were then informed that they would need to keep it for a few days and would give us a loaner. Since we had a bunch of food that we had bought for our drive home and didn't want it to go to waste the front desk contacted their sister hotel across from them (Homewood Suites) and was able to set it up so we could go over and use their outdoor grill at anytime. After going back to the hotel we had asked to extend another day. They were great and were able to. Needless to say, the dealership ended up keeping our car for the entire week. The hotel staff were all super friendly and very understanding of the situation and being able to accommodate our family at last minute everyday. Would definitely stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Extremely helpful staff!

Posted 23-Aug-2015
The parking needs to a little clearer. The parking garage belonged to the shuttle service but you could park there. Not clear . Great hotel though!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to the airport

Posted 16-Aug-2015
Big family vacation. Good experience for everyone
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Awesome Hotel

Posted 15-Aug-2015
Pros: location, the room, the bed, the staff, shuttle around area
Cons: nothing
Location: easy to get around with the shuttle to restaurants shopping and airport
The staff were super friendly and the hotel was very clean and room was extremely comfortable
4 out of 5
Recommended
for Everyone
by A verified traveller from Wyoming

Nice Hotel

Posted 12-Aug-2015
Nice hotel close to the airport and two shopping malls. The room was very clean. The bed has two dials on each side of the mattress to make the mattress firmer or softer, whichever you prefer. The hotel provides a shuttle not only to the airport, but to two shopping malls multiple times per day.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 9-Aug-2015
Hotel was great, the staff could've smiled a little more.
4 out of 5
Recommended
for Everyone
by A verified traveller from Madison, Fl

Great hotel despite construction next door

Posted 3-Aug-2015
My husband, three sons and myself stayed here for two nights. The hotel was great, staff were friendly and accommodating, pool and hot tub were great. However there was construction next door. That wasn't that big of a deal but I did not know about it in advance. Beds were comfy. Overall I'd recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wirral UK

Good

Posted 2-Aug-2015
Close to airport, clean rooms, overall good experience.
5 out of 5
Recommended
for Families
by A verified traveller

Posted 14-Jul-2015
We stayed one week. On the first day, hotel front lady was very kind for us. At restaurant, weighter smiled at us and very kind. We satisfied very much.