Ratings based on 292 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromEastern PA

Convenient to the airport, quiet and comfortable

Posted 20-Sep-2016
The hotel is fine but not extraordinary. What makes it a standout is the staff. I have rarely encountered better. Mostly young, always cheerful and quick to address any problem or request. Really outstanding.
1out of 5
by A verified traveller fromBig Sur

Bad beds

Posted 19-Sep-2016
Bad beds with mechanism in the middle of bed to make dial comfort for 2 people that is rigid. Small sheets for the bed. Cheap pillows. Back pain in
1out of 5
by A verified traveller fromCarmel Ca

Pillows old and very uncomfortable. Beds were both

Posted 14-Sep-2016
Beds very uncomfortable. Small spider walking across cover. Pillows terrible. Neither my daughter or myself slept. Left with backs hurting and tired. It is in a hospital complex but that is not stated.
5out of 5
by A verified traveller fromft myers

Very close to airport with good early shuttle

Posted 14-Jul-2016
Pros: clean and friendly and close to tampa airport
check in was fast and friendly employees who eagerly offered suggestions about local activities.
5out of 5
by A verified traveller frommiami fl

excellent hotel with a good customer services

Posted 7-Jul-2016
Pros: Everything, gym, pool, food, room!
Cons: a bigger hotel maybe
Location: well the location is great because is close to airport!
This is a very nice hotel, very clean, the hotel look new and the room are big. The breakfast was delicious and no to expensive. The waiter very nice! I WOULD LOVE TO COME BACK AND STAY AND THE SAME HOTEL.
4out of 5
by A verified traveller fromYork, England

Nice not fancy but clean and good value

Posted 2-May-2016
Staff at reception were very helpful and pleasant, small bar was really nice with good bar menu if you didn't want restruant, the girl running the bar was very good Shuttle bus to airport was a bonus, no waiting and driver was very helpful Recommended
4out of 5
by A verified traveller

Nice airport hotel

Posted 23-Apr-2016
Pros: Easily accessible
Cons: It wasn't clear initially that the breakfast in the main lobby wasn't complementary.
Perfectly suited to accommodate our family of 5, near the airport and main highways.
5out of 5
by A verified traveller fromroseville, ca

Friendly staff. Good food at the restaurant

Posted 20-Apr-2016
Had a pleasant stay with my family. Shuttle on time and helpful driver.
5out of 5
by A verified traveller fromFairbanks

A great place to stay

Posted 16-Apr-2016
Everything here was great. We had a great time, it was centralized, and those who used the shuttle were pleased.
3out of 5
by A verified traveller

Misleading presentation on internet

Posted 16-Apr-2016
Surrounded and overlooked by new buildings contrary to the perspective given on Expedia and Hilton web pages. Booked through Expedia and given what the hotel said was the last room available. It was a shabby disability room that smelled of damp. Hotel blamed Expedia for lack of info on booking. We don't know whether the hotel was fully booked - it didn't seem to be. Duty manager very professional and offered us free dinner and breakfast. Would we have booked this had we known all of the circumstances? No!