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"Older but clean"

"The only elevator was out of service so was ice maker on first floor. Only ice on third floor. Room needs upgrades. Toilets too low tile cracking. Cushion on bench peeling and small tv. Was clean and the was very helpful and nice."

"Townsend is the perfect place to plan a restful visit to the mountains. The location of the cabin is peaceful with amazing views. The cabin is exactly what it is described to be. The only thing that could use an upgrade is the cooking utensils and pots and pans. Townsend is limited during the off season for restaurants. We love to cook when we visit so we went to Walmart in Maryville to get a larger no stick pan that fit our needs. A skillet or gas grill would be a great addition. I would caution people with disabilities or physical ailments about the stairs. The stairs going to the main bed are very steep and can be tricky to navigate during a late night potty break. . The living room area was great. The couch is super comfy. We weren’t able to navigate the TV for live channels and there werent any directions on how to operate. We used the Hulu app and made do that way. "

"The hotel room was clean and the staff was very friendly."

"Wonderful stay. Great location- close to town but private. Small but well appointed. We loved dinners by the fire pit enjoying the view! "

"The Cabin was just what we were looking for our hiking adventures in the area. The hot tub was very clean and relaxing at the end of our days. The cabin is perfect if you are looking for a place to lay your head down after enjoying nature in the area. The kitchen had everything we needed and the bedrooms small but everything we needed."

"Was such a peaceful, beautiful and comfortable stay!"

"Adorable place…. Very clean. We got there late and unfortunately, had to leave very early in the morning so we did not get to enjoy it very much but we will definitely go back someday when we can stay longer!"

"Excellent experience overall. Fully stocked kitchen and comfortable sleeping quarters. Perfect layout to meet the needs of all guests. "