Ratings based on 1,103 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller fromRiyadh,Saudi Arabia

Nice location in a quiet zone

Posted 25-Mar-2017
Very helpful staff Easy check in and out Close to shopping area
5out of 5
Recommended
for Everyone
by A verified traveller fromSingapore

5th stay

Posted 18-Mar-2017
Pros: lots of good food and shopping at the vicinity
Cons: room cleanliness .... slippers provided are damaged but staff changed them after we feedback.
Location: play for kids - lotte world adventure ... kidszania .... ice skating food - robot (famous for its gimbap) ... kong riceball shop - lotte mart
We always stay at this hotel when we travel to Korea (seoul) as my boy just love it .... beside lotte world adventure and it is next to the new lotte tower ... lots of good food and shopping at the vicinity. Price is high though but worth it.
5out of 5
Recommended
for Everyone
by A verified traveller

Great service and location

Posted 23-Feb-2017
We stay for a night because it closer to Lotte world for the kid. turns out the services was great, efficient, nice hotel... most important staffs speak really good English and energetic which make my stay a lot easier! I left passport over the check in counter, they called to notify even before I aware of it ... thanks so much!!
5out of 5
Recommended
for Everyone
by A verified traveller fromSG

Easy accessibility

Posted 1-Jan-2017
Hotel is next to the shopping mall, lotte world and subway station. Staff service are excellent.
4out of 5
Recommended
for Families
by A verified traveller fromSingapore

Excellent Location

Posted 19-Dec-2016
Pros: Location, room cleanliness and comfort.
Stay @ hotel was very pleasant. Location was excellent especially for visiting nearby attractions like Lotte World or KidsZania. Plus points: Neart shopping (departmental stores, groceries marts etc), nearby public transportation.
4out of 5
Recommended
for Everyone
by A verified traveller

Comfortable and convenient

Posted 16-Dec-2016
In all was good except that staff can show more initiative to explain in detail to tourists when asked questions regarding eg how to refund T money card at airport ( which is only before check in) and where to wait for the airport shuttle bus ( which is at the very main road ). Some tourists like myself did not come directly from the airport but from Myeongdong.
4out of 5
Recommended
for Everyone
by A verified traveller

Theme Park and Shopping...

Posted 10-Dec-2016
Service in the hotel was efficient all the time. Close to Lotte theme park and shopping mall. Spoilt for food choices.
4out of 5
by A verified traveller

Great location in Seoul!

Posted 21-Nov-2016 on Hotels
Good hotel. Staff very friendly!
5out of 5
Recommended
for Business Travellers
by A verified traveller fromDAMMAM, Saudi Arabia

Very good hotel

Posted 19-Nov-2016
Pros: Location and comfort.
Amazing location and staff. Very good for business travellers.
5out of 5
by A verified traveller

Great Resort Hotel for families with kids

Posted 18-Nov-2016 on Hotels
Location is very convenient. Linked to kid's entertainment like at Lotte World, Lotte Aquarium, Kidzania. Also linked to lots of restaurants & shopping options at the new Lotte World Mall. Fantastic for family vacation.