Ratings based on 1,309 Verified Reviews

4.4 out of 5
82% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2018
Very friendly staff and clean rooms. All the shopping are very close and the traffic is better than gangnam.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hyattsville, Maryland

Department store is next door.

Posted 1-Feb-2018
Everything we need is there. Department store, restaurants , subway , duty free store.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bangkok

Posted 18-Jan-2018
Pros: location and transportation
Cons: included breakfast at this rate
Location: Shopping in the malls and department stores Exploring Lotte Adventure Park
The hotel is located next to subway station, malls and others, very easy to connect to other places. Room was equipped with all needed things, even iron and iron board. Breakfast was not included and quite expensive.
3 out of 5
Recommended
for Everyone
by A verified traveller

Near avenuel, lotte adventure and lotte mall

Posted 8-Jan-2018
Pros: The location and the staffs
Cons: it would be great if you can renovate the building and the room
Location: The location is great. its near lotte world, lotte dept store, avenuel, subway station. 20 minutes walk to jamsilsaenae traditional market and restaur
I stayed here on christmas eve. and its very crowded. The receptionist was very helpful and friendly. The location is great. its near lotte world, lotte dept store, avenuel, subway station. 20 minutes walk to jamsilsaenae traditional market and restaurants. I loved that market so so much. The hotel room was okay, its old but its clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from bangkok

NIce room nice view & good location

Posted 3-Jan-2018
I love the clean room, friendly staff and elegant lounge on 28th floor
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Room with view of Seokchon Lake for New year

Posted 2-Jan-2018
Stayed in a queen bed room on a high floor. I requested for a room with the view to of the Lotte World Tower which they acceded to. Room waa extremely spacious with plenty of floor space to roll around in ;). You could open 4 large luggage bags and have some space to walk. The view of the seokchon lake was perfect for the New Year's celebration fireworks. We could also see the fireworks from the top of the lotte world tower by looking up. 2 thumbs up.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Posted 20-Dec-2017
Great location and airport limousine station just right outside the hotel. Great shopping area and love their public baths!
4 out of 5
Recommended
for Everyone
by A verified traveller from Seoul

Excellent service recovery

Posted 6-Dec-2017
Upon check in at 1am, I found nobody at the entrance to help with our luggage and the room had issue so we didn’t get to sleep well. But a big thanks to the duty managers, Jackie and Brad speedily rectified our discomfort and changed the room to a higher floor followed by a fruit basket n cake. Also, a big thanks to tall n beautiful ladies at concierge and gentleman...always helpful n willing to do more..the lady offered me plasters for my backpain in two days in a row! How thoughtful... Lotte guest service never dispponits me in Seoul and oversea!
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

I love this hotel. Almost perect for everything.

Posted 4-Dec-2017
Pros: Everything
Cons: Not much
Location: Great shopping area.
I enjoyed my staying at Lottery World hotel. WELL priced and despite of heavy traffic location but room was very quiet. This is the hotel that I would like to recommend. Just one small thing, for my 5 day staying, I had 1 complimentary bottle or 2 bottle, inconsistently. And the new Lotte shopping mall could be one of the best shopping mall in the world.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dearborn, Michigan

Nice hotel has everything near.

Posted 11-Nov-2017
The hotel has excellent staff and comfortable bed. It connects with 2 subway lines, amusement park, department store, and many restaurants under one roof.