pleasing down stairs public areas of hotel,friendly very helpful staff and service,good city location/ area easy transport access.
Comment from Hotel Management
25-Apr-2016 by General Manager, Park Jae hong, Hotel Management
Dear. Mr. Steve,
Thank you for choosing the Lotte hotel world for your recent stay in Seoul, Korea and thank you for sharing your experience with us on expedia.com. Your thoughts and concerns are highly valued that it will help us to improve our service in future. I'm glad that you had a wonderful stay with us and can't wait to have you with us again with even better service!