Forfaits vacances – Santa Ana

Le personnel était super, la bulle était très accueillante, moderne et propre. Le seul hic est l'étanchéité de la bulle. Quelques visiteurs non désirés se sont introduits dans la bulle (araignées et bestioles). Il faut s'y attendre en étant dans la forêt. La vue est cependant magnifique, l'accueil et le service sont très bons et la qualité des installations est très bonne.

Tout est parfait.

Our stay at Gaia Hotel & Reserve was wonderful, but what truly made it exceptional was the outstanding level of service. From the moment we arrived, we were incredibly impressed by the warmth, professionalism, and genuine attentiveness of the entire staff. You can tell that providing exceptional service is part of the culture of this hotel. Everyone made us feel welcomed, cared for, and completely at ease throughout our stay. A few people especially stood out: Chris at the front desk and concierge was fantastic—always attentive, knowledgeable, and ready to help. Oscar was wonderful from the moment we arrived, helping with our luggage and transporting us around the property with such kindness and a great attitude. The restaurant staff was equally impressive, especially Abraham and Jack, along with the rest of the team, who were consistently warm, helpful, and attentive. The property itself is beautiful, but for us, the people were the true highlight. Exceptional hospitality and a level of service that we will absolutely remember. Thank you to the entire Gaia team for making our stay in Manuel Antonio so special!

Excellent hôtel en pleine nature. Il faut prendre une pirogue depuis le parking pour accéder au lodge. Certaines chambres sont à 20 mètres de haut dans les arbres. D’autres au bord d’un plan d’eau d’un bon confort (clim’, ventilo, réfrigérateur ET congélateur, terrasse). Mais le top est la nature environnante où on peut croiser pleins d’animaux sauvages ! Bref, un excellent hôtel à découvrir où plein d’activités (payantes et assez chères) sont proposées. Je recommande vivement. Un point d’amélioration tout de même : le restaurant du soir est relativement cher et surtout il n’y a pas grand chose dans l’assiette. Dommage que le menu du lunch ne soit pas proposée le soir. Excellent hotel surrounded by nature. You have to take a canoe from the car park to reach the lodge. Some rooms are 20 metres up in the trees. Others are on the edge of a lake and are very comfortable (air conditioning, fan, fridge AND freezer, terrace). But the best part is the surrounding nature, where you can encounter lots of wild animals! In short, an excellent hotel to discover, offering a wide range of activities (which are quite expensive). I highly recommend it. One area for improvement, however : the evening restaurant is relatively expensive and, above all, the portions are small. It's a shame that the lunch menu isn't available in the evening.