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Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property
Hotel with a 24-hour fitness center, a quick walk to Casino del Mar at La Concha Resort

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun loungers, beach umbrellas
Exterior
Lunch and dinner served, Cuban cuisine
Outdoor pool, sun loungers
Suite, 1 King Bed (Penthouse)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available
  • Hot tub
    Hot tub
  • Pool
    Pool
The price is CA $216
CA $301 total
includes taxes & fees
Sep 30 - Oct 1
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Room options

Available filters for rooms
Showing 3 of 11 rooms

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room
Hilton Garden Inn San Juan Condado
Pool
Hot tub
Free WiFi
Restaurant
8.8 out of 10, Excellent, (404)
The price is CA $244
CA $317 total
includes taxes & fees
Oct 27 - Oct 28
Hilton Garden Inn San Juan Condado

About the area

Map
55 Condado Avenue, San Juan, 00908

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk
  • Condado Beach - 16 min walk
  • Museo de Arte de Puerto Rico - 17 min walk
  • Pan American Pier - 5 min drive
  • Plaza las Americas - 6 min drive

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Chocobar Cortés - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Red Coral Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel near Casino del Mar at La Concha Resort
Located close to Parque La Ventana al Mar and Plaza del Mercado, Condado Palm Inn San Juan, Tapestry Collection by Hilton provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the spa tub. The on-site Cuban cuisine restaurant, Ropa Vieja, offers lunch and dinner. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • An elevator, a 24-hour front desk, and multilingual staff
  • Smoke-free premises, beach umbrellas, and tour/ticket assistance
  • Guest reviews speak highly of the dining options, overall value, and helpful staff
Room features
All 151 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 37-inch HDTVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: USD 22.42 for adults and USD 10.47 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cookie House
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Elevator

More

  • 18 floors
  • 2 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 14 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22.42 for adults and USD 10.47 for children
  • Self parking fee: USD 27.88 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Frequently asked questions

Does Condado Palm Inn San Juan, Tapestry Collection by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at Condado Palm Inn San Juan, Tapestry Collection by Hilton on Sept 30, 2024 start from CA $216.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Condado Palm Inn San Juan, Tapestry Collection by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Self parking is available for USD 27.88 per day.

What time is check-in at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Check-out is at 11 AM.

Where is Condado Palm Inn San Juan, Tapestry Collection by Hilton located?

Located in Condado, this hotel is within a 10-minute walk of Casino del Mar at La Concha Resort and Parque La Ventana al Mar. Plaza del Mercado and Condado Beach are also within 1 mi (2 km).

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 167 reviews" "
Rating 8 - Good. 35 out of 167 reviews" "
Rating 6 - Okay. 18 out of 167 reviews" "
Rating 4 - Poor. 14 out of 167 reviews" "
Rating 2 - Terrible. 10 out of 167 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Israel

Stayed 1 night in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Sep 2024

6/10 Okay

Damaris

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
This property had its pros and cons. It was close to the beach which was nice and had all the basic necessities which is good. Property was clean and smelled nice as soon as you entered. Staff was not as friendly, but they weren’t rude either. For the price I would stay again but definitely not the best hotel. Also it does get pretty noisy so we could hear doors slamming and even the elevator so it may it hard to sleep. Overall not bad.
Stayed 2 nights in Sep 2024

10/10 Excellent

walquis, WEST PALM BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Aug 2024

8/10 Good

Juan

Stayed 2 nights in Aug 2024

10/10 Excellent

Darkus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities
Excellent Location!
Stayed 2 nights in Aug 2024

10/10 Excellent

Joselyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love!!!
Stayed 3 nights in Aug 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall great stay. Rooms did smell and feel a bit moist. Close to many great restaurants and Walgreens is right across the street which was very convenient.
Stayed 4 nights in Aug 2024

8/10 Good

Precious

Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely going Back
Stayed 3 nights in Aug 2024

6/10 Okay

Janay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Adam

Stayed 4 nights in Aug 2024

8/10 Good

Roxann, Picton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Felt safe as a solo traveler
Stayed 2 nights in Aug 2024

10/10 Excellent

Rajkumar, fairlawn

Liked: Cleanliness
Stayed 7 nights in Aug 2024

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities
The phone in the room doesn’t work the jacuzzi was very dirty we stay there 6 days never see none one to clean it pool the same no towels in the pool area you go ask for it and they say they will send someone with towels and never come parking is terrible sometimes it opens other times you have to go and ask for someone to open I will never stay there again.
Stayed 6 nights in Aug 2024

6/10 Okay

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is in a nice area, but it is a bit pricey.
Stayed 3 nights in Aug 2024

4/10 Poor

Marisol

Travelled with family
Liked: Staff & service, amenities
They had horrible electricity turning on and off at random times.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, very accommodating. Our front desk attendant even texted me to see how everything was going. Walking distance to multiple restaurants and other hotels. I loved that they had beach chairs and umbrellas saved for the guests and they offered free bottles of water which is a most walking around San Juan. The only bad thing is that I don't get my Hilton points because I booked through Expedia...
Stayed 3 nights in Aug 2024

6/10 Okay

vishal

Travelled with family
AC unit was leaking . Property is located in a very crowded place and doesn’t have private beach as shown in the picture .
Stayed 4 nights in Aug 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient for my traveling on that side of the island
Stayed 3 nights in Aug 2024

2/10 Terrible

Anahy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Shelly

Travelled with group
Disliked: Cleanliness
During my five-night stay at the Condado Palm Inn, I found it to be the most average Hilton property I've encountered. On the positive side, the hotel's location is highly convenient, with a Walgreens directly across the street and another convenience store nearby. Additionally, a beach, several restaurants, and souvenir shops are within close proximity, although the beach is not recommended for swimming due to strong rip currents. The front desk staff was helpful during check-in, making the arrival process smooth. However, the experience was marred by several disappointments. The property itself shows signs of neglect, with chipped paint, watermarks, and peeling doors. The housekeeping service was subpar, with rooms not fully cleaned on a daily basis, and the same sheets, including one with a hole, remained unchanged throughout my stay. I frequently had to visit the lobby to request towels, teacups, and sugar packs, as these were not replenished. Moreover, my personal blue towel went missing after housekeeping, with only a weak apology from management and no resolution. It is perplexing how a blue towel could be mistaken for the hotel's white ones and then be irretrievable. Lastly, check-out was frustrating as I had to insist repeatedly with the floor manager to have my refundable security deposit returned, despite having already paid taxes and fees at check-in and providing a receipt for the deposit.
Stayed 5 nights in Aug 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0