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definitly what can be expected of a 3-star such as cold breakfast food, broken furnitures, staff with sticky fingers, etc.... new hotel manager was professional and offered a chance at redemption, valet service very professional and a pleasure to deal with
Perfect location close to the old city. Easy access from hwy located right on the main street but very quiet. Only negative point is the parking as they do not have their own so you may face a complete parking lot. I do recommend this hotel.
Very nice hotel,accommodative staff, clean and comfortable rooms, walking distance to everything: museums, skating, sledding, restaurants (good food in any of them), shopping. You don't need a car unless you are planning to go outside old city. Very good skiing resort just 40 km away. This is our ...
Had a fantastic time with the hotel staff, they were extremely helpful and very accommodating as we did not speak French. I was sick whilst at the hotel and was a little uncomfortable with the smell of chemicals and the bed wasn't as comfy as I would of like, however I was unwell so could of also ...
Quiet, serene environment. Eating in the restaurant is mindful eating in silence which I loved. They encourage you to unplug (they have wifi but you shouldn't use it in common areas). Wonderful, helpful and friendly staff. It's also close to everything ...about 5 minute walk to do some good shopping ...
We were fortunate to have quite a spacious room, which was well-suited to our family of 4 for our 5 night stay. Fantastic location. Breakfast buffet is definitely above average. Hotel staff on the desk. valet and in the breakfast service were warm, friendly and very helpful. Pool is shallow but pleasant. ...
Had booked a room with a river view for a 2-night stay. Our room was not available when we checked in. We were immediately upgraded to a suite by the reception clerk. Beautiful view on a higher floor. We had a late supper at the dining room. Excellent food and good service. Same for breakfast. Location ...
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