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Riu Palace Pacifico All Inclusive

Photo gallery for Riu Palace Pacifico All Inclusive

Aerial view
Aerial view
Minibar, in-room safe, laptop workspace, blackout drapes
Restaurant
Jetted tub

Overview of Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive

4.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi
Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732

Explore the area

  • Popular LocationFlamingos Golf Club2 min drive
  • Popular LocationLos Arroyos Verdes5 min drive
  • Popular LocationEl Tigre Golf at Paradise Village5 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)23 min drive

Room options

About this area

Nuevo Vallarta

Located in Nuevo Vallarta, Riu Palace Pacifico All Inclusive is on the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Nuevo Vallarta Beach and Playa de los Muertos. Consider Act ll Entertainment Stages for a night out or Los Arroyos Verdes if you're traveling with kids. Spend some time exploring the area's activities, including golfing.
Visit our Nuevo Vallarta travel guideOpens in a new window
Map

What's nearby

  • Flamingos Golf Club - 2 min drive
  • Los Arroyos Verdes - 5 min drive
  • El Tigre Golf at Paradise Village - 5 min drive
  • Plaza Lago Real Shopping Center - 6 min drive
  • Playa Bucerias - 12 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • Don Rafael - 15 min walk
  • Reflect Krystal Sky Bar - 3 min walk
  • Bahía de Banderas Bar - 12 min walk
  • Riu Palace Piano Bar - 3 min walk
  • La Botana - 15 min walk

About this property

Riu Palace Pacifico All Inclusive

4-star all-inclusive property by the ocean
Take advantage of a free breakfast buffet, a swim-up bar, and a poolside bar at Riu Palace Pacifico All Inclusive. This property is a great place to bask in the sun with a beachfront location, sun loungers, and beach towels. Treat yourself to a body wrap, a manicure/pedicure, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants. Aerobics classes are offered at the health club; other things to do include surfing/body boarding, scuba diving, and volleyball. Free in-room WiFi is available to all guests, along with a grocery/convenience store and shopping on site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking
  • Limo/town car service, tour/ticket assistance, and massage treatment rooms
  • A porter/bellhop, a billiards/pool table, and a gift shop
  • Guest reviews give top marks for the first-rate property condition
Room features
All 445 rooms include comforts such as 24-hour room service and jetted bathtubs, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with jetted tubs and designer toiletries
  • Plasma TVs with satellite channels
  • Balconies, separate sitting areas, and free infant beds

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

This property will be closed from August 21 2023 to December 1 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Pacifico All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riu Palace Pacifico All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Pacifico All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Pacifico All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Riu Palace Pacifico All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Riu Palace Pacifico All Inclusive?

Yes, the property is all-inclusive.

Where is Riu Palace Pacifico All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is 0.2 mi (0.4 km) from Bay of Banderas and 1.5 mi (2.4 km) from Nuevo Vallarta Beach. Playa Bucerias and Flamingos Golf Club are also within 2 mi (3 km).

Riu Palace Pacifico All Inclusive Reviews

Riu Palace Pacifico All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1190 out of 2009 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 465 out of 2009 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 209 out of 2009 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 81 out of 2009 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 64 out of 2009 reviews" "
" "2 - Terrible 3%

9.1/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thought the grounds were kept up very nicely and the entertainment and activities kept you busy if you wanted to participate. They could have had more restrooms around the pool area.
Stayed 5 nights in May 2023

10/10 Excellent

Krishna

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service provided by staff from the maid dining room amazing choices in the buffet 👌
Stayed 7 nights in May 2023

2/10 Terrible

DOMINIQUE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Upon our arrival I heard the staff beside us telling another family that was checking in all the amenities that the hotel had to offer , different activities, restaurants ect. When it was our turn to check we got the next staff over . Our staff member took our passports for check in told me to download an app with all the hotels info and sent us on our way. We got to our room on the first floor and immediately were struck by the musty smell . Of course with it being Mexico we assumed we would get used to it and move along. We are a family of four and there was two beds pushed together that were no bigger than a twin. We separated them and got a roll in bed for our daughter. Now if you like to sleep I would not suggest this hotel . The beds are to small for 2 adults. And the beds are hard as a rock. I asked for extra pillows one night and they brought me pillows that actually smelled like had been in someone ls sweaty armpit . It was disgusting. Back to the smell in our room . It never went away it only got worse. Now I know other rooms did not smell like ours as we went with 2 other families . At one point we invited them to our room and they could not even stay because of the smell. I phoned Expedia as I was to nervous to complain to the hotel directly. Their answer was that they would give me a 50$ credit . All and all with the price we paid I’m disappointed with the hotel and Expedia and will not book another vacation with either
Stayed 7 nights in May 2023

10/10 Excellent

Sanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I had an amazing week at Riu Palace Pacifico mostly thanks to great people that work at the hotel. Starting from the reception and fabulous Diana and Gaby who went out of their way to find us a perfect room. Hotel, restaurants, pool, beach, public washrooms - all super clean and constantly attended to. Food had good varieties and meal times nicely spread over the day to make sure there is always an eating option. Good drinks (not watered down) and OMG best sangria ever! We tried Mexican and Steak House restaurants and they were both good. No advance reservations needed for specialty restaurants which was refreshing and appreciated. Good nightly entertainment. We will back for sure and once hotel goes through a planned renovation at the end of the year and opens up as an adults only resort, I am sure it will be spectacular.

10/10 Excellent

DEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought everyone was friendly, the grounds were beautiful. I’d stay here again. Only complaint was the food was not that great but that’s usually how it is at an all inclusive!
Stayed 5 nights in May 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with very friendly, courteous and client-focused staff — from reception to the restaurants to the pool bar. Excellent service. Lots of excellent longe chairs on the property and a fabulous beach out front.
Stayed 6 nights in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good property, great beach.
Stayed 4 nights in May 2023

10/10 Excellent

Elías

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in May 2023