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Riu Palace Pacifico All Inclusive

Photo gallery for Riu Palace Pacifico All Inclusive

Featured Image
On the beach, sun loungers, beach towels, scuba diving
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732

Explore the area

  • Popular LocationNuevo Vallarta Beach3 min walk
  • Popular LocationPlaya Bucerias7 min walk
  • Popular LocationFlamingos Golf Club2 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive

Choose dates to view prices

About this area

Nuevo Vallarta

Located in Nuevo Vallarta, Riu Palace Pacifico All Inclusive is on the beach. Bay of Banderas and Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nuevo Vallarta Beach and Playa Bucerias. Consider Act ll Entertainment Stages for a night out or Splash Water Park Vallarta if you're traveling with kids. Spend some time exploring the area's activities, including golfing.
Visit our Nuevo Vallarta travel guideOpens in a new window
Map

What's nearby

  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 7 min walk
  • Flamingos Golf Club - 2 min drive
  • Paradise Plaza Shopping Center - 6 min drive
  • Plaza Lago Real Shopping Center - 6 min drive

Restaurants

  • La Quinta di Francesco — 3 min drive
  • La Negra — 4 min drive
  • Karen's Place — 5 min drive
  • Restaurant Le Bistrot — 5 min drive
  • Sandrina's — 5 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

About this property

Riu Palace Pacifico All Inclusive

4-star beach property with a full-service spa
Catch some rays at the beach or spend the day relaxing at Riu Palace Pacifico All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. All 445 rooms boast jetted tubs and offer free WiFi and balconies. Sitting areas and 24-hour room service are standard, as are plasma TVs with satellite channels.
Riu Palace Pacifico All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include shower/tub combinations with jetted bathtubs, designer toiletries, complimentary toiletries, and hair dryers. This Nuevo Vallarta property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Kayaking
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/boogie boarding
  • Volleyball
  • Windsurfing

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/tub combination
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Turndown service

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Guest rating 4+
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Business-friendly
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All-inclusive resort
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4 star
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Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 785 out of 1324 reviews
5 - Excellent 59%
Rating 4 - Good. 323 out of 1324 reviews
4 - Good 24%
Rating 3 - Okay. 116 out of 1324 reviews
3 - Okay 9%
Rating 2 - Poor. 59 out of 1324 reviews
2 - Poor 4%
Rating 1 - Terrible. 41 out of 1324 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All staff at poolside, bars, restaurants were very attentive & appeared very happy to serve. The food in all restaurants was very good & fresh. The shower/tub in the rooms was too dark! There needs to be a light in the shower. I felt like I was taking a shower in the dark! They should at least invest in “Overhead Motion Activated LED Night Light” to put in the shower.
Stayed 3 nights in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful & immaculate.The food in both the buffets & all the Ala carts were amazing, including grilling steaks/burgers by the pool, wow. All the staff were very pleasant. PCR tests are offered at $94 per person. The rooms were fully stocked with beer/pop/water every day. The pool activities each day. There was a woman playing the violin by the pool one day, plugged into a speaker-fantastic. There was yoga on the beach and dancing! Here are the negatives: Towel cards - most of the resorts I have been to in recent years aren’t doing this anymore. The music at the pool is horrendous and repetitive, we could bank on the Macarena and the YMCA song every day. There is just way more modern and better beach music - read the room er pool - those songs amongst others have had there day. Running down at 6am to save your chair is alive and well. So unfortunate. I have been to resorts where their policy is strict and security staff pick up towels within 1 hour of a lounger not being used - what a thought! It’s sad to see loungers empty all day. There are NO umbrellas provided by the hotel for the beach. Now, I knew this when I booked the place however, why? With the calibre of this hotel, you need to splurge on quality umbrellas rather than having your guests play hide behind the palm tree or pay $10 usd for one. The loungers and outside tile flooring around the pool are FILTHY. They need to be disinfected/cleaned regularly.(suggest daily).
Stayed 10 nights in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time visiting this hotel and we think it is a great value. Will be back!
Stayed 7 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this property about 8-10 times. We loved it a lot. Food is great, activities are great and it did not smell mold like last times, which is amazing.
Stayed 5 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only one restaurant "Krystal"is the best. Main restaurant and Guacamole are ok. La Toscana and Kyoto the worse.
Stayed 4 nights in Nov 2021