Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
Explore the area
Nuevo Vallarta Beach3 min walk
Flamingos Golf Club2 min drive
Plaza Lago Real Shopping Center6 min drive
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive
Room options
About this area
Nuevo Vallarta
Located in Nuevo Vallarta, Riu Palace Pacifico All Inclusive is on the beach. Bay of Banderas and Cruise Ship Terminal are worth checking out if an activity is on the agenda. Consider Act ll Entertainment Stages for a night out or Splash Water Park Vallarta if you're traveling with kids. Spend some time exploring the area's activities, including golfing.
Take advantage of a free breakfast buffet, a swim-up bar, and a poolside bar at Riu Palace Pacifico All Inclusive. This property is a great place to bask in the sun with a beachfront location, sun loungers, and beach towels. Treat yourself to a massage, a body wrap, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants. Aerobics classes are offered at the health club; other things to do include windsurfing, surfing/body boarding, and scuba diving. Free in-room WiFi is available to all guests, along with a grocery/convenience store and shopping on site.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
Free self parking
Limo/town car service, tour/ticket assistance, and massage treatment rooms
A 24-hour front desk, a porter/bellhop, and wedding services
Guest reviews give top marks for the first-rate property condition
Room features
All 445 rooms include comforts such as 24-hour room service and jetted bathtubs, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
Bathrooms with jetted tubs and designer toiletries
Plasma TVs with satellite channels
Balconies, separate sitting areas, and coffee/tea makers
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Awards and affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limo/town car service
Food and drink
Free buffet breakfast available daily 7 AM–11:30 AM
5 restaurants
5 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service
Things to do
Aerobics classes
Billiards/pool table
Children's pool
Full-service spa
Health club
Kayaking
Motorized watercraft
Outdoor pool
Playground
Sailing
Sauna
Scuba diving
Shopping
Surfing/body boarding
Volleyball
Windsurfing
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised childcare
Grocery/convenience store
Outdoor pool
Playground
Conveniences
ATM/banking services
Elevator
Gift shop/newsstand
Grocery/convenience store
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Computer station
Meeting rooms
Outdoors
Beach loungers
Beachfront location
Garden
Pool umbrellas
Spa
Aromatherapy
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive All-inclusive property
Frequently asked questions
Does Riu Palace Pacifico All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Riu Palace Pacifico All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riu Palace Pacifico All Inclusive?
Self parking is free at this property.
What time is check-in at Riu Palace Pacifico All Inclusive?
Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Riu Palace Pacifico All Inclusive?
Check-out is at 11 AM.
Are there all-inclusive benefits at Riu Palace Pacifico All Inclusive?
Yes, the property is all-inclusive.
Where is Riu Palace Pacifico All Inclusive located?
Nestled on the beach, this Nuevo Vallarta property is within a 10-minute walk of Nuevo Vallarta Beach and Playa Bucerias. Flamingos Golf Club is 1.3 mi (2.2 km) away.
Can I cancel my reservation for free at Riu Palace Pacifico All Inclusive and receive a full refund?
Yes, Riu Palace Pacifico All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Palace Pacifico All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.3
Excellent
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Overall, we had an amazing time at RIU. This was our 2nd time staying at the resort.
Luz
Stayed 4 nights in Sep 2022
3/5 Okay
Roberta
Travelled with family and small children
Sept 25, 2022
Disliked: Staff & service, amenities
Liked that it was nice lobby and grounds area. Shows were amazing. Vacinity from pool to beach was good. Service was average at best. Front desk staff was not friendly. Seemed like they were not interested in helping or answering questions. Perception felt like it was an inconvenience to them. Ala carte meals were average, things to do after 10 were limited, room service options were not great, rooms keys had to rekey 3 times and towel card system is an absolute pain.
Beautiful, clean, friendly staff. European look to property, great food, 5 star
Julian Corona our waiter was always ready with our cappuccino and papaya juice with ice, great conversation and attention to detail along with great cooks. Thank you till next time. Mario and Nancy
The property is very well maintained. Excellent choice of food and drinks. The staff was courteous, helpful and polite. The swimming pool was clean. The evening entertainment was very nice.
It would be very helpful if they had a shuttle service to and from the airport.
Mohammed T
Stayed 3 nights in Sep 2022
4/5 Good
Amela
Travelled with partner
Sept 23, 2022
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms are very old ,furniture are stink on mold.Batroom ceiling all are in mold.
Riu palace was great. Just had a couple of things they could work on. The first being the hotel needs some remodeling.chairs in the lobby are starting to look rough along with furniture on the patios.also some tiles were chipped/cracked in the hallways. Some of the food at the buffet was not so fresh. But over all good selection of buffet items that were delicious. Hotel staff was great. Hats off to all the employees there at the Riu. I would definitely go back and visit.
