Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
Explore the area
Flamingos Golf Club2 min drive
Los Arroyos Verdes5 min drive
El Tigre Golf at Paradise Village5 min drive
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)23 min drive
Room options
About this area
Nuevo Vallarta
Located in Nuevo Vallarta, Riu Palace Pacifico All Inclusive is on the beach. Malecon is a notable landmark, and the area's natural beauty can be seen at Nuevo Vallarta Beach and Playa de los Muertos. Consider Act ll Entertainment Stages for a night out or Los Arroyos Verdes if you're traveling with kids. Spend some time exploring the area's activities, including golfing.
Take advantage of a free breakfast buffet, a swim-up bar, and a poolside bar at Riu Palace Pacifico All Inclusive. This property is a great place to bask in the sun with a beachfront location, sun loungers, and beach towels. Treat yourself to a body wrap, a manicure/pedicure, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants. Aerobics classes are offered at the health club; other things to do include surfing/body boarding, scuba diving, and volleyball. Free in-room WiFi is available to all guests, along with a grocery/convenience store and shopping on site.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
Free self parking
Limo/town car service, tour/ticket assistance, and massage treatment rooms
A porter/bellhop, a billiards/pool table, and a gift shop
Guest reviews give top marks for the first-rate property condition
Room features
All 445 rooms include comforts such as 24-hour room service and jetted bathtubs, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
Bathrooms with jetted tubs and designer toiletries
Plasma TVs with satellite channels
Balconies, separate sitting areas, and free infant beds
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Awards and affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Limo/town car service
Free self parking on site
Food and drink
Free buffet breakfast available daily
5 bars/lounges
5 restaurants
A poolside bar
A swim-up bar
Things to do
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Kayaking
Outdoor pool
Personal motorized watercraft
Playground
Sailing
Sauna
Scuba diving
Shopping
Surfing/bodyboarding
TV in common areas
Volleyball
Windsurfing
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
Free crib
Free supervised activities for children
Grocery/convenience store
Outdoor pool
Playground
Separate bedroom
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Guest services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Computer station
Meeting rooms
Outdoors
Beach loungers
Beach towels
Garden
On the beach
On the waterfront
Pool umbrellas
Full-service spa
Aromatherapy
Body wraps
Facials
Manicures/pedicures
Massage
Sauna
Spa treatment rooms
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Villa La Estancia Beach Resort & Spa Riviera Nayarit - All Inclusive
Nuevo Vallarta
All-inclusive plan available
Breakfast included
Pool
9.0/10Wonderful (196 reviews)
9.0 out of 10 Wonderful (See all 196 reviews)
Policies
Check-in
Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Renovations and closures
This property will be closed from August 21 2023 to December 1 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive All-inclusive property
Frequently asked questions
Does Riu Palace Pacifico All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Riu Palace Pacifico All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riu Palace Pacifico All Inclusive?
Self parking is free at this property.
What time is check-in at Riu Palace Pacifico All Inclusive?
Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Riu Palace Pacifico All Inclusive?
Check-out is at 11 AM.
Are there all-inclusive benefits at Riu Palace Pacifico All Inclusive?
Yes, the property is all-inclusive.
Where is Riu Palace Pacifico All Inclusive located?
Nestled on the beach, this Nuevo Vallarta property is 0.2 mi (0.4 km) from Bay of Banderas and 1.5 mi (2.4 km) from Nuevo Vallarta Beach. Playa Bucerias and Flamingos Golf Club are also within 2 mi (3 km).
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1190 out of 2009 reviews" "
We thought the grounds were kept up very nicely and the entertainment and activities kept you busy if you wanted to participate. They could have had more restrooms around the pool area.
Doreen
Stayed 5 nights in May 2023
10/10 Excellent
Krishna
Travelled with family and small children, Travelled with group
Upon our arrival I heard the staff beside us telling another family that was checking in all the amenities that the hotel had to offer , different activities, restaurants ect. When it was our turn to check we got the next staff over . Our staff member took our passports for check in told me to download an app with all the hotels info and sent us on our way.
We got to our room on the first floor and immediately were struck by the musty smell . Of course with it being Mexico we assumed we would get used to it and move along.
We are a family of four and there was two beds pushed together that were no bigger than a twin. We separated them and got a roll in bed for our daughter. Now if you like to sleep I would not suggest this hotel . The beds are to small for 2 adults. And the beds are hard as a rock. I asked for extra pillows one night and they brought me pillows that actually smelled like had been in someone ls sweaty armpit . It was disgusting.
Back to the smell in our room . It never went away it only got worse. Now I know other rooms did not smell like ours as we went with 2 other families . At one point we invited them to our room and they could not even stay because of the smell. I phoned Expedia as I was to nervous to complain to the hotel directly. Their answer was that they would give me a 50$ credit . All and all with the price we paid I’m disappointed with the hotel and Expedia and will not book another vacation with either
My daughter and I had an amazing week at Riu Palace Pacifico mostly thanks to great people that work at the hotel. Starting from the reception and fabulous Diana and Gaby who went out of their way to find us a perfect room. Hotel, restaurants, pool, beach, public washrooms - all super clean and constantly attended to. Food had good varieties and meal times nicely spread over the day to make sure there is always an eating option. Good drinks (not watered down) and OMG best sangria ever! We tried Mexican and Steak House restaurants and they were both good. No advance reservations needed for specialty restaurants which was refreshing and appreciated. Good nightly entertainment. We will back for sure and once hotel goes through a planned renovation at the end of the year and opens up as an adults only resort, I am sure it will be spectacular.
I thought everyone was friendly, the grounds were beautiful. I’d stay here again. Only complaint was the food was not that great but that’s usually how it is at an all inclusive!
Beautiful property with very friendly, courteous and client-focused staff — from reception to the restaurants to the pool bar. Excellent service. Lots of excellent longe chairs on the property and a fabulous beach out front.