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Riu Palace Pacifico All Inclusive

Photo gallery for Riu Palace Pacifico All Inclusive

Primary image
On the beach, sun loungers, beach towels, scuba diving
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive

4.0 star property

4.3/5 Excellent

Top rated for staff & service (4.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732

Explore the area

  • Popular LocationNuevo Vallarta Beach3 min walk
  • Popular LocationFlamingos Golf Club2 min drive
  • Popular LocationPlaza Lago Real Shopping Center6 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive

Room options

About this area

Nuevo Vallarta

Located in Nuevo Vallarta, Riu Palace Pacifico All Inclusive is on the beach. Bay of Banderas and Cruise Ship Terminal are worth checking out if an activity is on the agenda. Consider Act ll Entertainment Stages for a night out or Splash Water Park Vallarta if you're traveling with kids. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 7 min walk
  • Flamingos Golf Club - 2 min drive
  • Plaza Lago Real Shopping Center - 6 min drive
  • Paradise Plaza Shopping Center - 6 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • La Quinta di Francesco - 3 min drive
  • Restaurant Ixta - 4 min drive
  • La Negra - 4 min drive
  • Karen's Place - 5 min drive
  • Leos Place - 5 min drive

About this property

Riu Palace Pacifico All Inclusive

4-star all-inclusive property by the ocean
Take advantage of a free breakfast buffet, a swim-up bar, and a poolside bar at Riu Palace Pacifico All Inclusive. This property is a great place to bask in the sun with a beachfront location, sun loungers, and beach towels. Treat yourself to a massage, a body wrap, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants. Aerobics classes are offered at the health club; other things to do include windsurfing, surfing/body boarding, and scuba diving. Free in-room WiFi is available to all guests, along with a grocery/convenience store and shopping on site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self parking
  • Limo/town car service, tour/ticket assistance, and massage treatment rooms
  • A 24-hour front desk, a porter/bellhop, and wedding services
  • Guest reviews give top marks for the first-rate property condition
Room features
All 445 rooms include comforts such as 24-hour room service and jetted bathtubs, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with jetted tubs and designer toiletries
  • Plasma TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Kayaking
  • Motorized watercraft
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/body boarding
  • Volleyball
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Pacifico All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riu Palace Pacifico All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Pacifico All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Palace Pacifico All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Riu Palace Pacifico All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Riu Palace Pacifico All Inclusive?

Yes, the property is all-inclusive.

Where is Riu Palace Pacifico All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is within a 10-minute walk of Nuevo Vallarta Beach and Playa Bucerias. Flamingos Golf Club is 1.3 mi (2.2 km) away.

Can I cancel my reservation for free at Riu Palace Pacifico All Inclusive and receive a full refund?

Yes, Riu Palace Pacifico All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Palace Pacifico All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 926 out of 1585 reviews
5 - Excellent 58%
Rating 4 - Good. 369 out of 1585 reviews
4 - Good 23%
Rating 3 - Okay. 176 out of 1585 reviews
3 - Okay 11%
Rating 2 - Poor. 67 out of 1585 reviews
2 - Poor 4%
Rating 1 - Terrible. 47 out of 1585 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Luz
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had an amazing time at RIU. This was our 2nd time staying at the resort.
Stayed 4 nights in Sep 2022

3/5 Okay

Roberta
Travelled with family and small children
Disliked: Staff & service, amenities
Liked that it was nice lobby and grounds area. Shows were amazing. Vacinity from pool to beach was good. Service was average at best. Front desk staff was not friendly. Seemed like they were not interested in helping or answering questions. Perception felt like it was an inconvenience to them. Ala carte meals were average, things to do after 10 were limited, room service options were not great, rooms keys had to rekey 3 times and towel card system is an absolute pain.
Stayed 7 nights in Sep 2022

5/5 Excellent

xochitl
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything at riu palace
Stayed 3 nights in Sep 2022

5/5 Excellent

Mario
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, friendly staff. European look to property, great food, 5 star Julian Corona our waiter was always ready with our cappuccino and papaya juice with ice, great conversation and attention to detail along with great cooks. Thank you till next time. Mario and Nancy
Stayed 7 nights in Sep 2022

5/5 Excellent

Mohammed T
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained. Excellent choice of food and drinks. The staff was courteous, helpful and polite. The swimming pool was clean. The evening entertainment was very nice. It would be very helpful if they had a shuttle service to and from the airport.
Stayed 3 nights in Sep 2022

4/5 Good

Amela
Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms are very old ,furniture are stink on mold.Batroom ceiling all are in mold.
Stayed 9 nights in Sep 2022

5/5 Excellent

Jose
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu Palace is absolutely beautiful! Def recommend clean beaches, clean pool.
Stayed 5 nights in Sep 2022

3/5 Okay

Leticia
Travelled with family and small children
Stuff could be more helpful and friendly
Stayed 3 nights in Sep 2022

5/5 Excellent

Connie
Travelled with family
Liked: Cleanliness, staff & service, amenities
The pictures on the internet are fabulous and it looks just like that in person. I would recommend!!!!!
Stayed 3 nights in Sep 2022

4/5 Good

Antonio
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu palace was great. Just had a couple of things they could work on. The first being the hotel needs some remodeling.chairs in the lobby are starting to look rough along with furniture on the patios.also some tiles were chipped/cracked in the hallways. Some of the food at the buffet was not so fresh. But over all good selection of buffet items that were delicious. Hotel staff was great. Hats off to all the employees there at the Riu. I would definitely go back and visit.
Stayed 5 nights in Sep 2022