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Reviews

4.6 / 5Wonderful
1,094 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Metropolitan Museum of Art
    8 min walk
  • Popular Location
    Trump Tower
    9 min drive
  • Restaurant
    Café Boulud
    1 min walk
  • Restaurant
    Kappo Masa Restaurant
    1 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    11 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Deluxe Salon

    Room Amenities

    • Sleeps 2
    More details
  • Grand Deluxe Salon

    Room Amenities

    • Sleeps 2
    More details
  • Ultra One Bedroom Suite

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • One King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 2 Bedrooms (Ultra)

    Room Amenities

    • City view
    • Sleeps 7
    More details
  • Deluxe Room, 2 Queen Beds, Accessible

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Deluxe Room, 2 Double Beds (Salon)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Deluxe Suite, 2 Bedrooms (Deluxe)

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • City View Deluxe Salon

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Suite, 2 Bedrooms

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • City View Grand Deluxe Salon

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

New York

Located in New York, The Surrey is in the city centre and near a metro station. Madison Avenue and 5th Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Central Park and Bryant Park. Consider St. James Theatre for a night out, and don't miss Central Park Zoo, a top local attraction. Our guests love the hotel's quiet location.

Popular Location

What's nearby

  • Metropolitan Museum of Art - 8 min walk
  • Trump Tower - 9 min drive
  • Lincoln Center - 10 min drive
  • Columbus Circle - 12 min drive
  • Radio City Music Hall - 15 min drive

Getting around

  • New York Grand Central Terminal Station - 4 min drive
  • 77 St. Station (Lexington Av.) - 5 min walk
  • New York, NY (LGA-LaGuardia) - 11 min drive

Restaurants

  • Cafe Boulud — 1 min walk
  • Bar Pleiades — 1 min walk
  • Café Boulud - 1 min walk
  • Kappo Masa Restaurant - 1 min walk
  • Carlyle Restaurant - 1 min walk

About this property

The Surrey

Luxury New York hotel in Manhattan, walk to Central Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and valet parking. All 189 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with cable channels. Guests will also find pillowtop, iPod docking stations and 24-hour room service.
The Surrey offers 189 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and designer toiletries.
This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests aged under 16 years old are not allowed in the health club or fitness facility.

Awards and affiliations

  • The Surrey is listed in the 2017 Condé Nast Traveller Top 100 List and the 2017 Travel + Leisure 500.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Valet parking: USD 75 per night

Food and drink

Continental breakfast available for a fee daily 7 AM–10 AM: USD 29 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Full-service spa

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Portuguese
Spanish

Business services

1 meeting room

Outdoors

Garden
Rooftop terrace

Spa

5 treatment rooms
Aromatherapy
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Climate control (heating)
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower

Entertainment

37-inch LCD TV
TV channels
iPod dock
pay films
premium channels

Food and drink

Free bottled water
In-room dining only
Minibar

More

Connecting rooms available
Desk
Free local calls
Free long-distance calls
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • Pets are allowed for an extra charge of USD 250 per pet, per stay.
  • 2 per room

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 29 per person (approximately)
  • Valet parking fee: USD 75 per night
  • Pet fee: USD 250 per pet, per stay
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Set meals are served in guest rooms only (no menus or public dining).
4.6

Wonderful

5 - Excellent
793
4 - Good
194
3 - Okay
57
2 - Mediocre
39
1 - Poor
11
4.7
Cleanliness
4.6
Service and Staff
4.1
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer Service is excellent!! This hotel takes customer service to a new level. It’s a quiet boutique hotel in a nice neighborhood. I always feel very safe.

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is excellent especially for access to the museum and park. A real gem of a hotel with wonderful, welcoming staff and lovely rooms. Loved the window seat in our room!

Stayed 5 nights in Dec. 2019

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

The service was horrible I had to ask 4 different time in 2 days to get 1 shaving kit sent.. there was empty rooms and I did not get the vip treatment no room upgrades

Stayed 2 nights in Jan. 2020

2/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan. 2020

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