- Liked: Cleanliness, staff & service, amenities
My bathroom (Room 2005) had a damp/mold smell. Everything else was fine.
Book online or call:1-866-500-4938
In the city centre, Bentley Hotel is in New York's Upper East Side neighbourhood, a walkable area with good airport proximity and shopping. Museum of Modern Art and Carnegie Hall are cultural highlights, and some of the area's notable landmarks include St. Patrick's Cathedral and Columbus Circle. Looking to enjoy an event or a game? See what's going on at Madison Square Garden, or consider St. James Theatre for a night out. Our guests appreciate the hotel's convenience for public transport: Roosevelt Island Tramway Manhattan Station is 8 minutes by foot and Lexington Av.-59 St. Station is 12 minutes.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
I was disappointed with this property. My room did not look like any of the advertised rooms online. The front face of the heating unit in my room fell off and I called guest services and no one ever came up to fix it. My son ended up fixing it the best he could. The bathroom sink was a pedistal, and the sink basin was detacted from the wall, and I had to put it back in place. Housekeeping did not vacuum the room. I had dropped some popcorn on the floor and pick up all that I could. We went out for the day and return to still find popcorn debrise on the floor. Additionally, one of the towels folded and left in the bathroom was a dirty towel. it still had some of my makeup residue on it. The hotel tell was having issues with one of the three elevators that was out of service the whole time I was there, and had limited service with the other elevators to the point that guest had to call the lobby to have the elevator sent to their floor. I would not recommend this property to friend and family.