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Camino Real Polanco Mexico

4.5 star property
Family-friendly Mexico City hotel in Reforma with 5 restaurants
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Camino Real Polanco Mexico

Cafe
Terrace/patio
Building design
Suite Fiesta
Bar (on property)
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Popular LocationParque Zoologico de Chapultepec16 min walk
  • Popular LocationAngel of Independence Monument2 min drive
  • Popular LocationAuditorio Nacional4 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)59 min drive
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Room options

View all photos for Deluxe Superior King

Deluxe Superior King

Deluxe Superior King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View Two Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Chapultepec

Suite Chapultepec

Suite Chapultepec

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 1259 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King

Deluxe Superior Garden View King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Premium bedding, minibar, in-room safe, desk

Camino Real Club Dos Camas

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta

Suite Fiesta

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes

Suite Virreyes

Suite Virreyes

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 2530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Two Beds

Deluxe Superior Two Beds

Deluxe Superior Two Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club King

Camino Real Club King | View from room

Camino Real Club King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

Near a metro station, Camino Real Polanco Mexico is in Reforma, a walkable area in Mexico City with great shopping. Museo de Arte Moderno and Tamayo Museum of Contemporary Art are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Chapultepec Castle. Traveling with kids? Make time for Parque Zoologico de Chapultepec, or check out an event or a game at Auditorio Nacional.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Chapultepec Park - 11 min walk
  • Chapultepec Castle - 12 min walk
  • Parque Zoologico de Chapultepec - 16 min walk
  • Angel of Independence Monument - 2 min drive
  • Auditorio Nacional - 4 min drive

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • Cafe Tamayo - 1 min walk
  • Centro Castellano - 1 min walk
  • Sodome - 2 min walk
  • El Fogoncito - 4 min walk
  • La Huerta Polanco - 5 min walk

About this property

Camino Real Polanco Mexico

Eco-certified family-friendly hotel near Chapultepec Castle
Located close to Tamayo Museum of Contemporary Art and Museo de Arte Moderno, Camino Real Polanco Mexico provides a terrace, an art gallery on site, and shopping on site. Treat yourself to spa services, such as a facial, a manicure/pedicure, or a massage. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with 2 coffee shops/cafes and a garden.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Babysitting (surcharge), a computer station, and a 24-hour front desk
  • Guest reviews speak highly of the proximity to shopping
Room features
All 712 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured, covered valet parking on site (MXN 125 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 490 for adults and MXN 267 for children
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Blue Lounge
  • Bistro
  • Café Tamayo
  • La Huerta
  • Morimoto

Things to do

  • Art gallery
  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Frequently asked questions

Does Camino Real Polanco Mexico have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Camino Real Polanco Mexico?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at Camino Real Polanco Mexico on Jun 2, 2024 start from CA $190.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Camino Real Polanco Mexico pet-friendly?

No, pets are not allowed at this property.

How much is parking at Camino Real Polanco Mexico?

Self parking is free at this property.

What time is check-in at Camino Real Polanco Mexico?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Camino Real Polanco Mexico?

Check-out is at noon.

Where is Camino Real Polanco Mexico located?

This family-friendly Mexico City hotel is located in the historical district, within a 15-minute walk of Museo de Arte Moderno, Tamayo Museum of Contemporary Art, and Chapultepec Castle. Parque Zoologico de Chapultepec and Angel of Independence Monument are also within 1 mi (2 km). Chapultepec Station is 16 minutes by foot and Sevilla Station is 18 minutes.

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1429 out of 1923 reviews" "
Rating 8 - Good. 322 out of 1923 reviews" "
Rating 6 - Okay. 101 out of 1923 reviews" "
Rating 4 - Poor. 33 out of 1923 reviews" "
Rating 2 - Terrible. 38 out of 1923 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARCELO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect!
Stayed 3 nights in May 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó
Stayed 4 nights in Apr 2024

10/10 Excellent

Audra Lynn

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

JASMIN

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El hotel estaba muy bien pero el personal y el servicio si le falta muchísimo. Tienen muy mala comunicación entre ellos, cuando uno pedía algo no lo hacían o se les olvidaba
Stayed 8 nights in Mar 2024

8/10 Good

Katia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in May 2024

10/10 Excellent

ALAN MONTAÑO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mercedes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camino real Polanco es el mejor hotel de Mexico, el personal, sus instalaciones, ubicación y variedad gastronómica es excelente. Muy agradecida con el hotel camino real polanco.
Stayed 2 nights in Apr 2024

10/10 Excellent

Wayne Allan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel was easy to walk to coffee shops and restaurants. The property was very well maintained and staffed.
Stayed 4 nights in Apr 2024

6/10 Okay

Begay

Liked: Cleanliness, staff & service
Central location and safe
Stayed 1 night in Apr 2024

2/10 Terrible

J. Bruce

Disliked: Cleanliness, staff & service
I needed to change my reservation and the staff was not accommodating. Also, the water went out of service. The next morning the water was coming out muddy and dirty. We requested assistance and they said it was out of their control. We then asked for a refund, and they denied it.
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0