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Indoor pool
Indoor pool
Indoor pool
Room service – dining

Guest reviews

4.6 out of 5 Wonderful
995 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationChapultepec Park2 min walk
Popular LocationAuditorio Nacional12 min walk
Popular LocationThe Angel of Independence Monument17 min drive
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)39 min drive

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  • Club Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 178 sq ft
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed
  • Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed
  • Room, 2 Single Beds

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    More detailsRoom, 2 Single Beds
  • Room, 2 Single Beds, Park View

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Park view
    • Sleeps 3
    More detailsRoom, 2 Single Beds, Park View
  • Club Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    More detailsClub Room, 2 Single Beds
  • Regency, Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 3
    More detailsRegency, Suite, 1 King Bed
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 1001 sq ft
    • City view
    • Sleeps 3
    More detailsExecutive Suite
  • Room, 1 King Bed, Park View

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Park view
    • Sleeps 3
    More detailsRoom, 1 King Bed, Park View
  • Club Room, 2 Single Beds (High Floor)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    More detailsClub Room, 2 Single Beds (High Floor)
  • Club Room, 1 King Bed (High Floor)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    More detailsClub Room, 1 King Bed (High Floor)

About this area

Mexico City

Located in Mexico City's Polanco neighbourhood, Hyatt Regency Mexico City is in the business district and near a metro station. Paseo de la Reforma and Castillo de Chapultepec are cultural highlights, and travellers looking to shop may want to visit Reforma 222 and Toreo Parque Central. Travelling with kids? Don't miss Parque Zoologico de Chapultepec and Six Flags Mexico. Spend some time exploring the area's activities, including golfing. Our guests love the hotel's location for the sightseeing.
Visit our Mexico City travel guide
View in a map
Popular Location

What's nearby

  • Chapultepec Park - 2 min walk
  • Auditorio Nacional - 12 min walk
  • Centro Citibanamex Convention Center - 9 min drive
  • The Angel of Independence Monument - 17 min drive
  • Paseo de la Reforma - 17 min drive

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Auditorio Station - 8 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.) - 39 min drive

Restaurants

  • RULFO — 1 min walk
  • YOSHIMI — 1 min walk

About this property

Hyatt Regency Mexico City

Family-friendly Mexico City hotel in Polanco, walk to Chapultepec Park
This smoke-free hotel features 3 restaurants, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a coffee shop/café, outdoor tennis courts and a sauna are on-site. All 755 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with cable channels. Guests will also find Select Comfort, 24-hour room service and minibars.
Hyatt Regency Mexico City offers 755 forms of accommodation with minibars and video game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: USD 7.3 per day
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Aerobics classes
  • Indoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room
  • Tennis

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - swedish

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night
2 per room (up to 44 lb/20 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Regency Mexico City Hotel
Hyatt Regency Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel
Hyatt Regency Mexico City Mexico City
Hyatt Regency Mexico City Hotel Mexico City

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Mexico City and receive a full refund?
Yes, Hyatt Regency Mexico City offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Mexico City cancellation policy on our site for more details about any exclusions or requirements.
Does Hyatt Regency Mexico City have a pool?
Yes, this property has an indoor pool.
Is Hyatt Regency Mexico City pet-friendly?
Yes, Hyatt Regency Mexico City allows pets (limit 2 per room) with a maximum weight of up to 20 kg per pet. There's a fee of USD 35 per pet, per night.
How much is parking at Hyatt Regency Mexico City?
Valet parking is available for USD 7.3 per day.
What time is check-in at Hyatt Regency Mexico City?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Hyatt Regency Mexico City?
Checkout is at 1 PM.
Where is Hyatt Regency Mexico City located?
This family-friendly Mexico City hotel is located in the entertainment district, within a 15-minute walk of Chapultepec Park, Auditorio Nacional and Museo Nacional de Antropologia. Parque Zoologico de Chapultepec and Castillo de Chapultepec are also within 1 mile (2 km). Auditorio Station is 8 minutes by foot and Polanco Station is 11 minutes.
4.6
Wonderful
995 reviews
5 - Excellent
717
4 - Good
213
3 - Okay
43
2 - Poor
11
1 - Terrible
11

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Excelente service, great location. My hotel in Mexico City!
Stayed 3 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service. I am genuinely impressed
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

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