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Overview of Hyatt Regency Mexico City

Photo gallery

Guest reviews

4.6 / 5Wonderful
1,712 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

Explore the area

Popular LocationAuditorio Nacional12 min walk
Popular LocationMuseo Nacional de Antropologia7 min drive
Popular LocationCastillo de Chapultepec12 min drive
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)30 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Club Room, 1 King Bed

    Club Room, 1 King Bed

    Room amenities

    • 178 sq ft
    • City view
    • Sleeps 3
    Show details
  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    Show details
  • Room, 2 Single Beds

    Room, 2 Single Beds

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    Show details
  • Room, 2 Single Beds, Park View

    Room, 2 Single Beds, Park View

    Room amenities

    • 301 sq ft
    • Park view
    • Sleeps 3
    Show details
  • Club Room, 2 Single Beds

    Club Room, 2 Single Beds

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    Show details
  • Regency, Suite, 1 King Bed

    Regency, Suite, 1 King Bed

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 3
    Show details
  • Executive Suite

    Executive Suite

    Room amenities

    • 1001 sq ft
    • City view
    • Sleeps 3
    Show details
  • Room, 1 King Bed, Park View

    Room, 1 King Bed, Park View

    Room amenities

    • 301 sq ft
    • Park view
    • Sleeps 3
    Show details
  • Club Room, 2 Single Beds (High Floor)

    Club Room, 2 Single Beds (High Floor)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    Show details
  • Club Room, 1 King Bed (High Floor)

    Club Room, 1 King Bed (High Floor)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    Show details

About this area

Mexico City

Located in Mexico City's Polanco neighbourhood, Hyatt Regency Mexico City is in the business district and near a metro station. Museo Nacional de Antropologia and Paseo de la Reforma are cultural highlights, and travellers looking to shop may want to visit Avenida Presidente Masaryk and Antara Polanco. Travelling with kids? Don't miss Parque Zoologico de Chapultepec, or check out an event or a game at Auditorio Nacional. Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Chapultepec Park - 2 min walk
  • Auditorio Nacional - 12 min walk
  • Museo Nacional de Antropologia - 7 min drive
  • Castillo de Chapultepec - 12 min drive
  • Museo Soumaya - 14 min drive

Getting around

  • Polanco Station - 11 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 30 min drive

Restaurants

  • Where to eat
  • RULFO – Restaurant with a bar offering Latin American cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
  • YOSHIMI – Garden-view fine-dining restaurant with a bar offering Japanese cuisine. Serves lunch and dinner daily.
  • TEPPAN GRILL – Fine-dining restaurant with a bar offering Japanese cuisine. Serves lunch and dinner.

About this property

Hyatt Regency Mexico City

Family-friendly Mexico City hotel in Polanco, walk to Chapultepec Park
This smoke-free hotel features 3 restaurants, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a coffee shop/café, outdoor tennis courts and a sauna are on-site. All 755 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and LCD TVs with cable channels. Guests will also find Select Comfort, 24-hour room service and minibars.
Hyatt Regency Mexico City offers 755 forms of accommodation with minibars and video game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.
This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: USD 7.3 per day
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 per person
3 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
3 outdoor tennis courts
Aerobics classes
Indoor pool
Sauna
Shopping
Spa services
Steam room
Tennis

Family friendly

Dry-cleaning service
Indoor pool
In-room childcare (surcharge)
Laundry facilities

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
Portuguese
Russian
Spanish

Business services

Business centre
Meeting rooms
Conference centre

Outdoors

Garden

Spa

Body scrubs
Body treatments
Facials
Massage - swedish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Premium bedding
Select comfort bed

Bathroom

Bathrobes
Free toiletries
Hairdryer

Entertainment

TV channels
LCD TV
Films for purchase
Premium channels
Video game console

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Pets

  • Pets are allowed for an extra charge of USD 35 per pet, per night.
  • 2 per room (up to 44 lb/20 kg)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
All reviews

Guest reviews

4.6

Wonderful

5 - Excellent
1,207
4 - Good
385
3 - Okay
84
2 - Mediocre
19
1 - Poor
17
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    location, service, food, space, view, very clean, all services

    Stayed 2 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Property looks very nice, location is great, Polanco is very nice area

    Stayed 2 nights in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Feb. 2020