Title: Senses Riviera Maya Oceanfront - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Senses Riviera Maya Oceanfront Boutique hotel - Adults only Adults-only beachfront hotel with outdoor pool ![Exterior](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/f918e1a4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; American cuisine](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/276a8d71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/c39f99a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/7e66c6d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/38f7e0b0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Senses Riviera Maya Oceanfront welcomes adults to its all-inclusive boutique with a stunning white sand beach. Enjoy American cuisine at two restaurants and drinks at the poolside bar. Guests love the free WiFi, 18-hole golf access, and four relaxing spa tubs. 7.2 Good ## Popular amenities - Hot tub - Bar - Spa - Pool - All-inclusive - Room service ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=16324140&PinnedHotelID=16324140&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![Honeymoon Suite, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/277b90eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, 1 King Bed, Ocean View 7.4 Good 10 reviews ### Highlights Separate dining area Individually furnished Individually decorated Private plunge pool Private indoor hot tub Air conditioning Dining table Free minibar items - 1184 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Pool View Suite](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/0aaaaa0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool View Suite 7.2 Good 24 reviews ### Highlights Private indoor hot tub Air conditioning Free minibar items Smart TV Premium bedding Ceiling fan Blackout drapes/curtains Jetted bathtub - 1076 sq ft - Sleeps 2 ![60-inch Smart TV with cable channels](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/3d54ef5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Suite 7.6 Good 28 reviews ### Highlights Private indoor hot tub Air conditioning Free minibar items Smart TV Premium bedding Ceiling fan Blackout drapes/curtains Separate bathtub and shower - 1076 sq ft - Ocean view - Sleeps 2 ![Premium bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/17000000/16330000/16324200/16324140/000459fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front Suite 8.6 Excellent 30 reviews ### Highlights Private plunge pool Private indoor hot tub Air conditioning Free minibar items Smart TV Premium bedding Ceiling fan Separate bedroom - 1076 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ## You may also like Ad ![5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/f6294a39_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Senses-Riviera-Maya-By-Artisan-Gourmet-All-Inclusive-Adults-Only.h16324140.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Senses-Riviera-Maya-By-Artisan-Gourmet-All-Inclusive-Adults-Only.h16324140.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.75929%2C-86.95737&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FkLz8YjyQmkduAUBGZi4q1EQQak=) Playa del Carmen, QROO #### What's nearby - Paradise Beach - 2 min walk - 0.2 km - Nicklaus Design Golf Course - 11 min walk - 1.0 km - Playa Paraiso Golf Course - 16 min walk - 1.4 km - Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 1.8 km - Maroma Beach - 13 min drive - 6.0 km #### Getting around - Cancun Intl. Airport (CUN) - 30 min drive #### Restaurants - ‪La Laguna - ‬3 min drive - ‪Restaurante La Plaza - ‬14 min walk - ‪Lobby Bar Acuarium - ‬17 min walk - ‪Snake Bar At Iberostar Maya - ‬19 min walk - ‪Star Café - ‬15 min walk ## About this property ### Senses Riviera Maya Oceanfront Boutique hotel - Adults only Upscale hotel near Paradise Beach Located close to Playa Paraiso Golf Course and Maroma Beach, Senses Riviera Maya Oceanfront Boutique hotel - Adults only provides an adjacent golf course, a poolside bar, and a rooftop terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and kayaking. For some rest and relaxation, visit the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room. Additional perks include: - An outdoor pool along with free cabanas, sun loungers, and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), a billiards/pool table, and a vending machine - A banquet hall, an elevator, and concierge services - Guest reviews speak highly of the pool and helpful staff Room features All guestrooms at Senses Riviera Maya Oceanfront Boutique hotel - Adults only include comforts such as private indoor hot tubs and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the spacious rooms at the property. Other amenities include: - Bathrooms with jetted tubs and rainfall showers - 60-inch Smart TVs with cable channels - Wardrobes/closets, ceiling fans, and daily housekeeping ### All-inclusive details All-inclusive room rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All à la carte meals, snacks, and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking ## Similar properties ![6 restaurants, international cuisine](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/9779d27f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Downtown Playa del Carmen - Pool - All-inclusive - Spa - Free WiFi 8.6 Excellent 2,601 reviews CA $229 CA $229 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/c2b762c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef 28 Hotel & Spa - 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Pool - Hot tub - All-inclusive - Spa 6.6 1,253 reviews CA $261 CA $325 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=1411000&PinnedHotelID=1411000&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free uncovered self parking on site ### Food and drink - 2 bars/lounges - 2 restaurants - A poolside bar - Couples/private dining - Private picnics ### Restaurants on site - CavaBar - Cavamar - The Blend - The Blend Bar ### Things to do - 18-hole adjacent golf course - 4 hot tubs - Arcade/game room - Billiards/pool table - Golf carts - Kayaking - Optional golf privileges - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach towels - Free pool cabanas - Garden - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Deep-tissue massages - Hot stone massages - In-room massages - Prenatal massages - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Smooth flooring in room - Tile flooring in room ### More - 1 building - 4 floors - Banquet hall - Built in 2015 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 60-inch smart TV with cable channels ### Food and drink - Free bottled water - Free stocked minibar - Limited room service ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Desk - Desk chair - Laptop workspace - Laptop-compatible safe - Living room ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.75 per accommodation, per night - Resort fee: USD 16.06 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property ### Property is also known as Senses Riviera Maya Artisan Resort Playa del Carmen Senses Riviera Maya Artisan Resort Senses Riviera Maya Artisan Playa del Carmen Senses Riviera Maya Artisan Senses Riviera Maya By Artisan Playa Paraiso Mexico ## Frequently asked questions ### Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Senses Riviera Maya Oceanfront Boutique hotel - Adults only? > As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Senses Riviera Maya Oceanfront Boutique hotel - Adults only on Nov 24, 2025 start from CA $160.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Senses-Riviera-Maya-By-Artisan-Gourmet-All-Inclusive-Adults-Only.h16324140.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Senses Riviera Maya Oceanfront Boutique hotel - Adults only pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Senses Riviera Maya Oceanfront Boutique hotel - Adults only? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Senses Riviera Maya Oceanfront Boutique hotel - Adults only? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does Senses Riviera Maya Oceanfront Boutique hotel - Adults only provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 150 per vehicle applies. ### Are there all-inclusive benefits at Senses Riviera Maya Oceanfront Boutique hotel - Adults only? > Some rate plans available at this hotel are all-inclusive. ### Where is Senses Riviera Maya Oceanfront Boutique hotel - Adults only located? > Located in Playa del Carmen, this beachfront hotel is next to a golf course and within 1 mi (2 km) of Paradise Beach and Playa Paraiso Golf Course. Maroma Beach and Tres Rios Ecopark are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 378 8 - Good 206 6 - Okay 168 4 - Poor 94 2 - Terrible 157 ### 7.6/10 Cleanliness ### 8.4/10 Staff & service ### 6.6/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 10/10 Excellent #### Shyller Nov 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great really loved it here ##### Shyller Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Pavlo Nov 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet place. Food and bar was amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/2beaed34-b0c9-4558-96f9-25d8c36b6cad-1762635321202.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pavlo Stayed 14 nights in Oct 2025 ### 8/10 Good #### Daaiyah Oct 3, 2025 Liked: Cleanliness, staff & service Small quiet place limited food tho ##### Daaiyah Stayed 2 nights in Sep 2025 ### 8/10 Good #### Yoselyn Ibbette Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the stay & the staff, the property needs some renovations & a better food menu but over all we had a great time & the service was super friendly! ![](https://a.travel-assets.com/ugc/hotel-reviews/bf0d5724-6ca5-4069-a10b-5894e7767f6a-1758846407347.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4abf3f5d-29ad-44cc-98e2-2dbee9419766-1758846409973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bd749e28-02ec-489f-aa52-6df3d7c33961-1758846411892.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6e63d617-47be-462d-b56b-e0721ec6f445-1758846412082.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yoselyn Ibbette Stayed 5 nights in Sep 2025 ### 6/10 Okay #### William Oct 10, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Hotel was without power or running water for over 24 hours ##### William Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Antiffany Aug 24, 2025 Liked: Cleanliness, staff & service, amenities Everyone there was nice the food was amazing we had a wonderful time just need to upgrade the rooms they lil outdated and have some adult activities ##### Antiffany Stayed 5 nights in Aug 2025 ### 8/10 Good #### Adam Aug 3, 2025 Liked: Cleanliness, staff & service, amenities We have stayed here many times and will be back again. Location is nice and quiet and the staff is just great. The property does need a little makeover but is a great value. ##### Adam Stayed 7 nights in Jul 2025 ### 2/10 Terrible #### Sequioa Nov 17, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities If I could leave no stars I would: that place is NOTHING like the pictures. We showed up the pool was cracked up, building rusted, food horrible, and so were the drinks. We checked in went to the room grabbed a bite and a drink and check out immediately!!!!!!! We didn’t even stay one night. AND THEY REFUSE TO GIVE US OUR MONEY BACK! On top of that they don’t even have phones in the room. All convo is through WhatsApp!!!!! DO NOT BELIEVE THE PICTURES AT THIS MOTEL, THEY ARE CALLING A RESORT! AND AGAIN THEY’RE MAKING US PAY FOR NIGHTS WE DIDNT EVEN STAY. VERY LOW BUDGET! ##### Sequioa Stayed 4 nights in Nov 2025 ### 4/10 Poor #### Emilique Oct 23, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Pros- Friendly staff/ attentive staff The room was nice Con’s-The property is very far from anything , certainly for the older crowd, no activities I’m thinking adults only pool parties good drinks definitely not ,when I arrived on the property there was construction men welding the water fountain, the room next door was under construction nosey all day , the pool was blocked halfway due to construction, while in the pool there was a guy on the other side corking and putting new tiles ,hotel is very outdated , although the food was all inclusive it wasn’t very good neither were the drinks … as lovely as the staff were will not be back ![Beet salad for dinner ](https://a.travel-assets.com/ugc/hotel-reviews/16d5d75a-4ce1-4884-815e-3a7118d7515f-1761254370308.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emilique Stayed 4 nights in Oct 2025 ### 6/10 Okay #### Shekina Aug 6, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities High lights of my stay where the staff and the room. The property can use an upgrade and more amenities. The staff was wonderful and the view was amazing. ##### Shekina Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Felix Aug 25, 2025 Liked: Staff & service Disliked: Cleanliness, amenities The Staff was great, the property need some TLC, the pool wasn’t clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/d250b1e6-ea09-404f-b299-b5716139eb15-1756087034176.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/766f08f7-7b29-4908-b18f-b32c6897c685-1756087034746.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c1912e22-e0b1-47e0-a5cc-d12a09d1bbc3-1756087032956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Felix Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Rogelio Ismael Jun 23, 2025 Nice place ##### Rogelio Ismael Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### charles May 27, 2025 Liked: Cleanliness, amenities The views from every room and the staff makes this one of the best hidden gems in the area. ##### charles Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jennifer Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities This resort is small & quiet for couples looking for an intimate experience. The staff was friendly and accomodating. The food & drinks were wonderful! The room was spacious, clean & the views & sound of the ocean all day! ##### Jennifer Stayed 7 nights in Jun 2025 ### 6/10 Okay #### James Jul 22, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Had a good time,how ever property needs updating..Loved our honeymoon suite...has to fix up facility ##### James Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Kiamaly Aug 14, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities food was meh most of the time and they had a really bad hot water problem ##### Kiamaly Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Ali Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities 10/10, cleaning staff was very kind and thorough, when we had a maintenance problem, we got situated right away, very beautiful views, amazing food and more! We definitely recommend. ##### Ali Stayed 4 nights in Jun 2025 ### 4/10 Poor #### Freda Oct 20, 2025 Disliked: Cleanliness, amenities, property conditions & facilities When we arrived, we were told that the elevators were out, and our room was located on the 3rd floor. Plunge pool on the balcony was filled with dirty water and hair. Room smelled like mildew. Only 2 restaurants, the one on the rooftop changed their menu once, and the snack bar food stayed the same. Waited over an hour for scrambled eggs and waffles during breakfast, food was cold the two times we did eat at the hotel, and everything closes early. No activities whatsoever!!!! Hotel staff kept offering us drugs. The hotel itself needs a complete upgrade. View was amazing!!!! Lobby staff were great and very friendly. Honestly I wouldn't waste my time or money here unless it were FREE. ##### Freda Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Asa Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was small and quiet! If you are looking for a kid free get away, this is the place. The staff makes you feel like family while you’re there. I would definitely return to stay again!! ![View of the honeymoon suite](https://a.travel-assets.com/ugc/hotel-reviews/c86884e7-2eeb-40b7-b4be-9f051bebeef6-1749308295904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a45a0140-1132-4716-a253-3468c2d956e3-1749308295992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/401898a1-8ef9-4129-9d7f-c27fcfb7f411-1749308291774.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/73047a2c-1d71-466b-ac9e-95baf607021a-1749308294493.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Asa Stayed 3 nights in May 2025 ### 8/10 Good #### Terrence Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food options a little limited.... but they're good! Spacious rooms. Love the big rain head shower. ![](https://a.travel-assets.com/ugc/hotel-reviews/993202a4-0c39-4ef0-8439-01906f132a7e-1753334625097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e246af85-d87a-43e4-a27a-b234be75f1f5-1753334626569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/641aaefb-d8c2-45d8-9fe7-852a9b0c92cb-1753334624924.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8ecdc0a6-721b-45e5-b02c-df48ee0d0bbd-1753334629097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Terrence Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Delbert Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am a review reader....and the reviews that this place gets are just not accurate....This place is a hidden gem...We stayed here 4 nights and the staff went above and beyond to accommodate us...the food was EXCELLENT....our room was awesome...The room ohotos are exactly as pictured...If youre looking for the party crowd....this aint it....but if youre a couple and want to spend some nice romantic alone time....this is your place...I went against my norm and gave this place a chance despite some of the reviews....and im glad I did.....THIS PLACE DID NOT DISAPPOINT . ##### Delbert Stayed 4 nights in Sep 2025 ### 8/10 Good #### Daniel Aug 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone at the resort was very kind and accommodating. I do wish they had a better selection of food. The snack bar food was great. Dinner options just weren't our favorite. They stayed on top of anything we needed. Tomas was great in preparing us for the trip. And Jimena was wondeful with helping us with activities. I highly recommend the Cirque dinner experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/490b4e55-9656-41cf-b16f-dc3a1e647ef7-1754508715309.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d61b9827-28a0-494f-9b85-71000e434da3-1754508714451.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 5 nights in Aug 2025 ### 2/10 Terrible #### Passiyon Sep 2, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Property was not like the pictures. Needs serious renovations. Food menu can be updated, steak everyday breakfast, lunch and dinner is excessive. Pool dirty definitely got bv from it and there is no ice machine or laundry on site. Getting a ride from the resort to downtown Cancun and back was 125$ rip off! ##### Passiyon Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Bobbi May 28, 2025 Disliked: Amenities, property conditions & facilities Small intimate property. Great for relaxing ![](https://a.travel-assets.com/ugc/hotel-reviews/3553d3fe-dc39-4e3e-8873-d88861c5b708-1748452293487.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d8dbd762-9a42-427d-97a3-e8f4ea9e6bfa-1748452294247.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1d254fc7-3a89-414f-b4e6-ddbf8a8f144e-1748452292452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bobbi Stayed 2 nights in May 2025 ### 2/10 Terrible #### Arnoldo Jul 7, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Checked out just after 1.5 days and moved to a different hotel, this hotel has really nothing to offer, don't waste your time nor money here. ##### Arnoldo Stayed 4 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Barceló Maya Colonial - 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