Malakwa Vacation Packages

Clean room, AC, right next to a train. My kids loved it! Next to a grocery store, and restaurants nearby

Lovely location with great views.

Our check in was horrible. We booked a suite as we were staying for 4 nights and when we got to the room after a long drive the room was dirty, had garbage on the floor, hair in the tub and the sink did not work. We did get a replacement suite. When we pulled out the sofa bed for our daughter that night it was full of chips and food. At that point we were too tired to get another suite so we got more sheets for her bed. The rest of the stay was uneventful. While I understand The Sandman is a value hotel it shouldn't be that unclean and it has nothing to with the renovations happening. The workers who were doing the renovations blocked off an accessible parking spot which we need for our daughter so that was very disappointing too as there were limited accessible spots. I was unable to book the suite type we wanted as an RSVP member, the RSVP website said they were unavailable. I had to book using a third party which indicated the suite was available. I had hoped to still get RSVP points for my 4 night stay but the front desk staff said I couldn't as I used a third party. WHAT is the point of having RSVP rewards when I cannot even book the room I want using RSVP but I can get the room via Expedia?? Then to not be able to get points, the RSVP program is literally pointless. Extremely disappointed in the Sandman Kelowna and the Sandman's membership RSVP program in general.