Hotels in Lyell-Otis, Rochester

"The room wasn’t cleaned properly there was urine on the toilet base there was still mounds on cleaning product I assume in the toilet bowl. There were hairs every where kids stickers stuck to the mirror it was a horrible stay"

"Well, when we went to go check in, we could not even though we got there at 6 o’clock so we had to come back at seven and there was still food in the refrigerator from the previous guest and in the drawers there wasn’t enough towels in the bathroom and there was still hair in the shower and garbage in the bathroom on the floor! "

"Great pool for little kiddos. Perfect location for visiting the Strong Museum. Very enjoyable breakfast spread. Staff was incredibly friendly. "

"Clean room and friendly stuff"

"Clean room. Beds and pillows not as comfortable as we would have hoped for. Great staff. Good breakfast "

"If I had any complaint it was the lack of water pressure in the shower but other than that, first class all of the way. "

"Good area, clean environment. Friendly staff. Lots of things to do nearby. "

"Property was great, I would improve breakfast, not use disposable silverware and plates. "

"My room was clean I didn't have any issues while staying at the hotel"