expedia

Overview of Hyatt Regency Rochester

Photo gallery

Guest reviews

4.1 / 5Very Good
289 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Free airport shuttle

Map

Highlights

Popular LocationRochester Riverside Convention Center1 min walk
Popular LocationMonroe Community College2 min walk
RestaurantStarbucks Coffee1 min walk
RestaurantMorton's The Steakhouse1 min walk
AirportRochester, NY (ROC-Greater Rochester Intl.)11 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Room, 1 King Bed (High Floor)

    Room, 1 King Bed (High Floor)

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    Show details
  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • 350 sq ft
    • Sleeps 4
    Show details
  • Room, 1 King Bed, River View

    Room, 1 King Bed, River View

    Room amenities

    • 350 sq ft
    • River view
    • Sleeps 4
    Show details
  • Room, 1 King Bed, Accessible (Roll-In Shower)

    Room, 1 King Bed, Accessible (Roll-In Shower)

    Room amenities

    • 350 sq ft
    • Sleeps 4
    Show details
  • Suite, 1 King Bed (Skyline)

    Suite, 1 King Bed (Skyline)

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 4
    Show details
  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • 350 sq ft
    • Sleeps 3
    Show details
  • Room, 1 King Bed, River View (High Floor)

    Room, 1 King Bed, River View (High Floor)

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    Show details
  • Room, 2 Queen Beds

    Room, 2 Queen Beds

    Room amenities

    • 350 sq ft
    • Sleeps 4
    Show details
  • Room, 2 Queen Beds (High Floor)

    Room, 2 Queen Beds (High Floor)

    Room amenities

    • 350 sq ft
    • City view
    • Sleeps 4
    Show details
  • Room, 2 Queen Beds, River View

    Room, 2 Queen Beds, River View

    Room amenities

    • 350 sq ft
    • River view
    • Sleeps 4
    Show details
  • Junior Suite, 1 King Bed

    Junior Suite, 1 King Bed

    Room amenities

    • 700 sq ft
    • City view
    • Sleeps 4
    Show details

About this area

Rochester

Located in Rochester, Hyatt Regency Rochester is in the city centre and connected to the convention centre. Strong and Rochester Auditorium Theater are cultural highlights of the area. Looking to enjoy an event or a game while in town? See what's happening at Blue Cross Arena or Manhattan Square Park and Ice Rink.

Popular Location

What's nearby

  • Rochester Riverside Convention Center - 1 min walk
  • Monroe Community College - 2 min walk
  • Blue Cross Arena - 6 min walk
  • Eastman School of Music - 8 min walk
  • Strong - 10 min walk

Getting around

  • Rochester Station - 12 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • Scene on Main Street — 1 min walk
  • Starbucks Coffee - 1 min walk
  • Morton's The Steakhouse - 1 min walk
  • Convention District - 2 min walk
  • Byblos Cafe - 4 min walk

About this property

Hyatt Regency Rochester

Pet-friendly hotel connected to the convention centre in Rochester with free airport shuttle
A restaurant, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Other amenities include a bar/lounge, a 24-hour business centre and valet parking. All 338 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as pillowtop beds and down comforters. Complimentary wireless Internet access and iPod docking stations are standard, as are flat-screen TVs with cable channels.
Hyatt Regency Rochester offers 338 forms of accommodation with iPod docking stations and a safe. Pillowtop beds feature down comforters. 55-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 12.00 per day
Valet parking: USD 17.00 per day
Free return airport shuttle from 6 AM to 11 PM
Airport shuttle at scheduled times
Free local area shuttle up to 3 miles
Free return train station shuttle

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: USD 16-16 for adults and USD 9-9 for children
1 restaurant
1 bar
Room service available

Things to do

Fitness centre
Indoor pool

Family friendly

Dry-cleaning service
Free local area shuttle
Free cots/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Fridge

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business centre
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Shared microwave
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Free rollaway beds
Climate control (heating)
Hypo-allergenic bedding
Pillow-top mattress

Bathroom

Bathrobes
Bathroom (partially open)
Designer toiletries
Hairdryer
Shower

Entertainment

55-inch flat-screen TV
TV channels
iPod dock
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Airport shuttle service is available at scheduled times from 6 AM to 11 PM. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets are allowed for an extra charge of USD 60 per pet, per stay.
  • Dogs only
  • Up to 50 lb/23 kg

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Property payment types

American Express
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 16 for adults, and USD 9 and USD 9 for children (approximately)
  • Self-parking fee: USD 12.00 per day (in/out privileges)
  • Valet parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
All reviews

Guest reviews

4.1

Very Good

5 - Excellent
127
4 - Good
102
3 - Okay
30
2 - Mediocre
18
1 - Poor
12
4.4
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hyatt Regency Rochester was a very good place to stay. The staff was wonderful and the amenities, including the pool and fitness club were great. It was very nice having a Starbucks and Morton's Steakhouse in the hotel. The only very minor criticism I had was some peeling paint over the shower in the room we stayed in (Room 1605). Otherwise the facility was in excellent shape and the hotel was kept very clean.

Stayed 1 night in Mar. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    Stayed 3 nights in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Easily accessed, clean, newly renovated and nice rooms

    Stayed 1 night in Feb. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The hot tub was fairly murky looking. It only felt lukewarm. When we turned in the jets several hair clumps and black “floaters” came from the jets into the hot tub. It was pretty gross. We then notice the notices of approval for the hot tub and the pool had expired on 12/2019. Overall that area needs come cleaning and evaluation.

    Stayed 1 night in Feb. 2020