Title: Hyatt Regency Rochester (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=10380&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Regency Rochester Downtown Rochester's perfect blend of comfort and convenience awaits travelers, with attentive multilingual staff ready to assist throughout their stay ## Photo gallery for Hyatt Regency Rochester ![Front of property - evening/night - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/7124dbea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/78bf8553.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/775380a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hyatt Regency Rochester (Rochester)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/009c5c02.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hyatt Regency Rochester, in the heart of the city, offers a comfortable urban retreat. Enjoy rooftop terrace views, on-site laundry, and Italian cuisine at CORSO restaurant for breakfast and happy hour. Multilingual staff are always available to help. ## Reviews 7.4 Good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 12 - Jan. 13](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 13 - Jan. 14](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Room, 1 King Bed (High Floor) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 7.4 Good 6 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 7.4 Good 19 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, River View ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View 7.6 Good 12 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 350 sq ft - River view - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible (Roll-In Shower) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/b450b23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Roll-In Shower) 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 King Bed (Skyline) ![Suite, 1 King Bed (Skyline)](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/a8140a5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Skyline) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 700 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, River View (High Floor) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/775380a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, River View (High Floor) 8.0 Very good 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding - 350 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/8b8c7a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 7.8 Good 59 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 350 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds (High Floor) ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/8b8c7a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (High Floor) 8.4 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 350 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, River View ![Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/8b8c7a02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, River View 7.0 Good 9 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 350 sq ft - River view - Sleeps 4 - 2 Queen Beds ### King Room with ADA Shower - Sleeps 4 ### Superior Suite - Sleeps 4 ### Two Queen Room High Floor - Sleeps 4 ### Two Queen Room with River View - Sleeps 4 ### Two Queen Room - Sleeps 4 ### King Room - Sleeps 4 ### King Room with River View - Sleeps 4 ### King Room High Floor - Sleeps 2 ### King Room with River View High Floor - Sleeps 4 ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42200/42175/20e9f10e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Rochester/Pittsford Pittsford - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hyatt-Regency-Rochester.h10380.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hyatt-Regency-Rochester.h10380.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.15641%2C-77.60822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1AXevB0Pn8r6VttUYD2LW8TQcV0=) 125 East Main Street, Rochester, NY, 14604 #### What's nearby - Rochester Riverside Convention Center \- 2 min walk \- 0.2 km - Genesee River \- 2 min walk \- 0.2 km - Blue Cross Arena \- 6 min walk \- 0.6 km - Strong \- 8 min walk \- 0.7 km - Eastman School of Music \- 8 min walk \- 0.7 km #### Getting around - Rochester Station - 10 min walk - Greater Rochester Intl. Airport (ROC) - 12 min drive #### Restaurants - ‪Rochester Public Library - ‬4 min walk - ‪The Street - Craft Kitchen And Bar - ‬1 min walk - ‪Mercantile On Main - ‬3 min walk - ‪Bar Bantam - ‬4 min walk - ‪Patron Saint - ‬4 min walk ## About this property ### Hyatt Regency Rochester Hotel near Rochester Riverside Convention Center Located close to Blue Cross Arena and Strong, Hyatt Regency Rochester provides a terrace, a coffee shop/cafe, and laundry facilities. The on-site American cuisine restaurant, CORSO \~ Italian Casual, offers breakfast, lunch, and happy hour. In addition to a bar and a gym, guests can connect to free in-room WiFi. Other perks at this hotel include: - Full breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, smoke-free premises, and luggage storage - Concierge services, a porter/bellhop, and ATM/banking services - Guest reviews give top marks for the helpful staff Room features All 341 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Other amenities include: - Free infant beds and free extra beds - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with designer toiletries and showers - 55-inch flat-screen TVs with premium channels - Refrigerators, coffee/tea makers, and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/d0d8d0b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Rochester Downtown, NY Downtown Rochester - Pool - Pet friendly - Free WiFi - Restaurant 8.2 Very good 857 reviews CA $165 CA $193 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/91000000/90050000/90048700/90048682/8476d601.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Rochester Downtown Downtown Rochester - Pool - 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Free WiFi - Restaurant 9.0 Wonderful 865 reviews CA $163 CA $185 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=889629&PinnedHotelID=889629&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/10000000/9500000/9495100/9495093/01488b76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Rochester/University & Medical Center Strong - Pool - Pet friendly - Parking included - Free WiFi 9.2 Wonderful 1,004 reviews CA $208 CA $242 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=9495093&PinnedHotelID=9495093&HadPinnedHotel=true®ionId=-1&adults=2) ![Fireplace](https://images.trvl-media.com/lodging/3000000/2270000/2268400/2268313/db5025bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Rochester University by IHG 19th Ward - Breakfast included - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 1,001 reviews CA $150 CA $171 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=2268313&PinnedHotelID=2268313&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast for a fee](https://images.trvl-media.com/lodging/1000000/20000/16100/16038/50cf1b86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Rochester Downtown Downtown Rochester - Pet friendly - Free WiFi - Restaurant - Air conditioning 6.2 1,002 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=16038&PinnedHotelID=16038&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/20000/13100/13051/4a0e8b8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Rochester Brighton Brighton - Pool - Free airport shuttle - Parking included - Free WiFi 8.6 Excellent 853 reviews CA $154 CA $176 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=13051&PinnedHotelID=13051&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Secured, covered self parking on site (USD 16 per day) - Wheelchair-accessible parking and van parking available - Onsite parking options include a garage ### Food and drink - Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - CORSO \~ Bar - CORSO \~ Italian Casual ### Things to do - Gym - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 24-hour business center - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (72 inch wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 25 floors - Ballroom - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels - iPod dock - Pay movies ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 60 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 50 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children - Covered self parking fee: USD 16 per day (in/out privileges) - Pet fee: USD 60 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Hyatt Regency Hotel Rochester Hyatt Regency Rochester Hyatt Rochester Rochester Hyatt Rochester Hyatt Regency Hyatt Regency Rochester Hotel Rochester Hyatt Regency Rochester Hotel Hyatt Regency Rochester Hotel Hyatt Regency Rochester Rochester Hyatt Regency Rochester Hotel Rochester ## Frequently asked questions ### Is Hyatt Regency Rochester pet-friendly? ### How much does it cost to stay at Hyatt Regency Rochester? ### How much is parking? ### What time is check-in at Hyatt Regency Rochester? ### What time is check-out at Hyatt Regency Rochester? ### Where is Hyatt Regency Rochester located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Regency Rochester Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Amenities ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 396 8 - Good 214 6 - Okay 178 4 - Poor 113 2 - Terrible 104 ## Reviews ### 10/10 Excellent #### Alexanderia Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, staff ##### Alexanderia Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Maureen Jan 11, 2026 Liked: Amenities, property conditions & facilities Room has scratched legs on the chair, dust in the corners and a pair of someones socks were underneath the sink on the floor indicating noone cleaned under there. The staff was awesome and very accommodating . ##### Maureen Stayed 1 night in Jan 2026 ### 6/10 Okay #### Edgar Dec 21, 2025 Liked: Property conditions & facilities Disliked: Cleanliness, amenities Cleanliness. ##### Edgar Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Zanine Dec 16, 2025 Liked: Property conditions & facilities Disliked: Cleanliness The staff was really nice and helpful. The room was not completely clean upon arrival. ##### Zanine ### 10/10 Excellent #### Brian Nov 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Friendly staff!@ ##### Brian Stayed 1 night in Nov 2025 ### 10/10 Excellent #### David Charles Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Hotel was Great , quite and close to where we were going. ##### David Charles Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sarbjit Sep 22, 2025 Liked: Staff & service, property conditions & facilities Helpful staff , clean ##### Sarbjit Stayed 2 nights in Sep 2025 ### 8/10 Good #### Brandye Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, the hotel staff and barternders were so friendly. I'd stay here again. ##### Brandye Stayed 1 night in Aug 2025 ### 8/10 Good #### Derek Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The room service was good. ![Blue Cross Arena](https://a.travel-assets.com/ugc/hotel-reviews/c09717b4-cfe3-4151-8081-800f76d8961b-1758475478091.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Blue Cross Arena](https://a.travel-assets.com/ugc/hotel-reviews/dbd1f00b-ce57-4189-b615-cf0b93c3fff6-1758475474226.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Derek Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sonia Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean , staff was very nice will stay again ##### Sonia Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Suzannne Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk staff not accommodating and inefficient. Took long time to check out. ##### Suzannne Stayed 3 nights in Dec 2025 ### 8/10 Good #### Norman Jul 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great spot to be located in. ##### Norman Stayed 1 night in Jul 2025 ### 8/10 Good #### Aviana Jun 20, 2025 Great hotel ##### Aviana Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Penny Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities From check in to check out, it was perfect. We had tickets to the Arena, and getting to the hotel and getting to the venue was easy. All good. ##### Penny Stayed 1 night in Oct 2025 ### 4/10 Poor #### Caroline Dec 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities I had asked for a late checkout and was attended to in a rude manner the bathroom shower flower was cracked .the lady didn't even try . ##### Caroline Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Dana Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Everything and everyone was wonderful. ##### Dana Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Jolene Nov 12, 2025 Disliked: Amenities, property conditions & facilities There was NO HOT Water! Couldn’t take a shower til the next morning. ##### Jolene Stayed 1 night in Nov 2025 ### 6/10 Okay #### Anna Nov 16, 2025 Disliked: Amenities, property conditions & facilities The hotel lacks a lot of amenities at $250/night price. The front desk staff was friendly. But unfortunately the rooms are in much needed renovation: pillows are worn out and completely flat, rust stains in the bathroom floors, curtains don’t close all the way, A/C vents are so dirty the room becomes an allergy inducing trap, tv has almost no watchable channels and movies cost $18.99 to rent. Not to mention it is not in the best part of town so getting food near by is almost impossible. ![](https://a.travel-assets.com/ugc/hotel-reviews/8d2f7275-2122-4716-b7ac-45536e56109a-1763316193530.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4899d4f-e753-4bfd-a811-4a1b516de0c7-1763316220592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anna Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Deana Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was vry clean, the lobby was nice an always smelled good only thing i wish they had a microwave in the room. I loved how you had to have a code to get in and out of garage with made things safer ##### Deana Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jason Sep 22, 2025 Liked: Cleanliness, staff & service, amenities Room was comfortable and clean. Great location. Had to wait for an elevator for a few minutes several times since one of the three was out of order. ##### Jason Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Sean Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities All good ##### Sean Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kenneth Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very attentive to my needs and expidited my requests. ##### Kenneth Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Charles Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience, quick easy check-in. Clean and spacious rooms as well. ##### Charles Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alyson Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean. The rooms are not sound proof but with a fan app it was totally fine. ##### Alyson Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Wayne Lydell Nov 30, 2025 Disliked: Cleanliness, amenities, property conditions & facilities They booked me into a filthy room and it was not updated. I learned from another white guest that his room was updated clean and wonderful. I feel as if I was given an outdated dirty room due to my race and being profiled when arriving. I had to request a new room and they moved me to another room. Very unpleasant experience. ##### Wayne Lydell Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Millennium Hotel Broadway Times Square](https://www.expedia.ca/New-York-Hotels-Millennium-Hotel-Broadway-Times-Square.h25449.Hotel-Information) > > [NEW YORKER BY LOTTE HOTELS](https://www.expedia.ca/New-York-Hotels-The-New-Yorker-A-Wyndham-Hotel.h41009.Hotel-Information) > > [Hotel Edison Times Square](https://www.expedia.ca/New-York-Hotels-Hotel-Edison-Times-Square.h6260.Hotel-Information) > > [Four Points By Sheraton New York Downtown](https://www.expedia.ca/New-York-Hotels-Four-Points-By-Sheraton-New-York-Downtown.h13400088.Hotel-Information) > > [New York Marriott Marquis](https://www.expedia.ca/New-York-Hotels-New-York-Marriott-Marquis.h15838.Hotel-Information) > > [citizenM New York Times Square](https://www.expedia.ca/New-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information) > > [Hyatt Grand Central New York](https://www.expedia.ca/New-York-Hotels-Grand-Hyatt-New-York.h23677.Hotel-Information) > > [Pod Times Square](https://www.expedia.ca/New-York-Hotels-Pod-Times-Square.h19681371.Hotel-Information) > > [Hilton New York Times Square](https://www.expedia.ca/New-York-Hotels-Hilton-Times-Square.h423330.Hotel-Information) > > [DoubleTree by Hilton New York Times Square West](https://www.expedia.ca/New-York-Hotels-DoubleTree-By-Hilton-New-York-Times-Square-West.h16255092.Hotel-Information) > > [Staybridge Suites Rochester University by IHG](https://www.expedia.ca/Rochester-Hotels-Staybridge-Suites-Rochester-University.h2268313.Hotel-Information) > > [The Westin New York at Times Square](https://www.expedia.ca/New-York-Hotels-The-Westin-New-York-At-Times-Square.h889774.Hotel-Information) > > [Thompson Central Park New York, by Hyatt](https://www.expedia.ca/New-York-Hotels-Parker-New-York.h21429545.Hotel-Information) > > [Sheraton New York Times Square Hotel](https://www.expedia.ca/New-York-Hotels-Sheraton-New-York-Times-Square-Hotel.h87.Hotel-Information) > > [Park Central Hotel New York](https://www.expedia.ca/New-York-Hotels-Park-Central-Hotel-New-York.h4164.Hotel-Information) > > [Hotel Indigo Lower East Side New York by IHG](https://www.expedia.ca/New-York-Hotels-Hotel-Indigo-Lower-East-Side-New-York.h9341162.Hotel-Information) > > [New York Hilton Midtown](https://www.expedia.ca/New-York-Hotels-New-York-Hilton-Midtown.h19768.Hotel-Information) > > [The Knickerbocker Hotel](https://www.expedia.ca/New-York-Hotels-The-Knickerbocker-Hotel.h9593707.Hotel-Information) > > [W New York - Times Square](https://www.expedia.ca/New-York-Hotels-W-New-York-Times-Square.h853497.Hotel-Information) > > [Seneca Niagara Resort & Casino](https://www.expedia.ca/Niagara-Falls-Hotels-Seneca-Niagara-Resort-Casino.h2238838.Hotel-Information) > > [Hyatt Centric Times Square New York](https://www.expedia.ca/New-York-Hotels-Hyatt-Centric-Times-Square-New-York.h6300652.Hotel-Information) > > [The Plaza - A Fairmont Managed Hotel](https://www.expedia.ca/New-York-Hotels-The-Plaza-Hotel.h28044.Hotel-Information) > > [PUBLIC, an Ian Schrager hotel](https://www.expedia.ca/New-York-Hotels-PUBLIC.h17117062.Hotel-Information) > > [Holiday Inn New York City - Times Square by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-New-York-City-Times-Square.h9988473.Hotel-Information) > > [Moxy NYC Times Square](https://www.expedia.ca/New-York-Hotels-Moxy-NYC-Times-Square.h17924434.Hotel-Information) > > [Paramount Times Square – A Generator Hotel](https://www.expedia.ca/New-York-Hotels-Paramount-Times-Square.h24245.Hotel-Information) > > [The Manhattan at Times Square](https://www.expedia.ca/New-York-Hotels-The-Manhattan-At-Times-Square-Hotel.h7498.Hotel-Information) > > [Hyatt Regency Times Square](https://www.expedia.ca/New-York-Hotels-HYATT-REGENCY-TIMES-SQUARE.h24954.Hotel-Information) > > [Motto by Hilton New York City Chelsea](https://www.expedia.ca/New-York-Hotels-Motto-By-Hilton-New-York-City-Chelsea.h68102889.Hotel-Information)