Kennet & Avon Canal Trail Vacation Packages

Good Service and Clean the Staff was very welcoming!

Amazing stay, everyone and everything was exceptional. The hotel has a history of opulence and luxury, and it did not disappoint, and the staff are the real heartbeat of this iconic hotel. Looking forward to our next visit (looking at booking the same day we checked out). Thank you for looking after us.

Large and comprehensive breakfast buffet

Overall, the hotel was very nice; the staff were friendly, the rooms were clean, the breakfast was good and my young daughter was very pleased with her complimentary teddy bear. However, I booked a twin studio and the room we got was what I would class as a double; 2 single beds joined together with one duvet. The room was described as 2 single beds and if I hadn't gone with my daughter, and instead went with a friend, for example, who wasn't keen to share a duvet, this would have been a problem. The room was also described as having things that were not available; for example, dressing gowns and toothbrushes and toothpaste. When I asked reception for a toothbrush, I was informed that they didn't supply them and I needed to buy from the vending machine. Apart from those things, I was very happy with the hotel and would visit there again.

Beautiful room. We got a corner suite and it was clean, the staff were helpful and proactive. Whenever we had a question, someone was there to offer help or provide an answer. The breakfast was fresh and delicious. It’s located in a great area, walkable to so many of the landmarks we wanted to see and experience. Anything further away, you’re also close to public transit. We will definitely stay there again.