1/5 - Terrible
Maintenance and the quality of staff was terrible. I don’t think proving only 4 dining chairs for the guest of five in the two bedroom room (up to 6) especially when the reservation was made well in advance is not acceptable.





Everything is best they provide every single thing which we need in our daily life If you’re indian book this to enjoy treehouse environment whenever we come to banff definitely we will stay there 💯
Reviewed on Feb 28, 2026

The elevators were too small. When leaving in the morning with a baby/stroller we had to wait 20 minutes just to get down to the main floor.
Reviewed on Feb 28, 2026

Clean rooms
Reviewed on Feb 28, 2026

Amazing property! The host Andy was great
Reviewed on Oct 14, 2025


House is so clean and has literally everything you could need.
Reviewed on Jan 19, 2026
Maintenance and the quality of staff was terrible. I don’t think proving only 4 dining chairs for the guest of five in the two bedroom room (up to 6) especially when the reservation was made well in advance is not acceptable.
Serene quiet location
Please remove Rundle cabins from your listing did not match the price I paid for it.
This is not a 5 star resort. For the price it was excellent !!!! It was as advertised.....be prepared! We read the reviews and came with an open mind and had extra supplies, which we didn't need. Quiet location and they take dogs!!!!!
Dirty cabins. Terrible service. So thankful I brought my own bedding.
Disappointing
