Save

Choose dates to view prices

Staybridge Suites Hamilton Downtown, an IHG Hotel

Photo gallery for Staybridge Suites Hamilton Downtown, an IHG Hotel

Exterior
Property amenity
Point of interest
Desk, blackout drapes, iron/ironing board, free WiFi
Property amenity

Overview of Staybridge Suites Hamilton Downtown, an IHG Hotel

Staybridge Suites Hamilton Downtown, an IHG Hotel

3.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
Map
20 Caroline St S, Hamilton, ON, L8P0B1

Explore the area

  • Popular LocationFirstOntario Centre5 min walk
  • Popular LocationHamilton Convention Centre6 min walk
  • Popular LocationHamilton City Hall6 min walk
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)16 min drive

Room options

About this area

Hamilton

Located in Hamilton, Staybridge Suites Hamilton Downtown, an IHG Hotel is in the city center. Check out an event or a game at FirstOntario Centre, and consider making time for Royal Botanical Gardens, a top attraction not to be missed.
Visit our Hamilton travel guideOpens in a new window
Map

What's nearby

  • Art Gallery of Hamilton - 5 min walk
  • FirstOntario Centre - 5 min walk
  • Hamilton Convention Centre - 6 min walk
  • Hamilton City Hall - 6 min walk
  • Theatre Aquarius - 16 min walk

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • Tim Hortons - 2 min walk
  • Coop Wicked Chicken Hamilton - 3 min walk
  • The George Hamilton - 3 min walk
  • A&W Restaurant - 2 min walk
  • Doors Pub & Pizzeria - 3 min walk

About this property

Staybridge Suites Hamilton Downtown, an IHG Hotel

3-star hotel located in Central Hamilton
Located close to FirstOntario Centre and Art Gallery of Hamilton, Staybridge Suites Hamilton Downtown, an IHG Hotel provides free to-go breakfast, a grocery/convenience store, and laundry facilities. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Self parking (surcharge), smoke-free premises, and a front-desk safe
  • A 24-hour front desk, barbecue grills, and tour/ticket assistance
  • An elevator
  • Guest reviews give top marks for the breakfast
Room features
All 129 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels and DVD players
  • Kitchens, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 12.50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Limited housekeeping
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay
  • 3 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 12.50 per day
  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Frequently asked questions

Does Staybridge Suites Hamilton Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

How much does it cost to stay at Staybridge Suites Hamilton Downtown, an IHG Hotel?

As of May 30, 2023, prices found for a 1-night stay for 2 adults at Staybridge Suites Hamilton Downtown, an IHG Hotel on Jun 11, 2023 start from CA $189.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Staybridge Suites Hamilton Downtown, an IHG Hotel pet-friendly?

Yes, Staybridge Suites Hamilton Downtown, an IHG Hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Staybridge Suites Hamilton Downtown, an IHG Hotel?

Self parking is available for CAD 12.50 per day.

What time is check-in at Staybridge Suites Hamilton Downtown, an IHG Hotel?

Check-in is from 3:00 PM - 2:00 AM. After-hours check-in is not available.

What time is check-out at Staybridge Suites Hamilton Downtown, an IHG Hotel?

Check-out is at noon.

Where is Staybridge Suites Hamilton Downtown, an IHG Hotel located?

Located in Central Hamilton, this hotel is within a 5-minute walk of Art Gallery of Hamilton and FirstOntario Centre. Hamilton Convention Centre and Hamilton City Hall are also within 10 minutes. Hamilton GO Centre is 12 minutes by foot and West Harbour Station is 19 minutes.

Staybridge Suites Hamilton Downtown, an IHG Hotel Reviews

Staybridge Suites Hamilton Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 969 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 314 out of 969 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 65 out of 969 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 27 out of 969 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 26 out of 969 reviews" "
" "2 - Terrible 3%

9.1/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was awesome, plenty of food and drink options and staff available for assistance/cleaning. They were also very accommodating to allow us to pay the safety deposit without a credit card. Early check in was also available and made our day much easier. Staff are very helpful. Room was clean, extremely spacious. Only wish the curtains closed/weren't sheer for light in the morning.
Stayed 1 night in May 2023

6/10 Okay

Robyn, Halifax

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I'm not sure why this place has so many good reviews, it was not a good experience. The good: the front desk staff were lovely and we really enjoyed the breakfast. The room could have been nice and it was mostly clean.... Now the bad, the hallway smelled really bad and the carpet had big stains everywhere, I'm hoping it was from pets but I'm not so sure. The room was incredibly dark and depressing and the sofa smelled like urine (like stunk of it). If they replaced the sofa and installed overhead lights, the room would actually not have been bad. Now the things outside the hotel's control that completely ruined our stay, our room overlooked the drug den that is Tim Hortons next door. I saw people actively doing drugs in the middle of the day, fights and all sorts of things that my kid wasn't ready to see. This is not the hotel's fault but it made me feel so unsafe that we left the hotel after the first night of what was supposed to be a two night stay. Again, not the hotel's fault but I wish I would have read more reviews about the area.

8/10 Good

kate-lyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy check-in, great breakfast options. Parking wasn't easy, you need to have your room key inorder to park under the hotel, ended up parking in overflow lot across the street. Other than parking it was an overal excellent experience and close walk to First Ontario Center
Stayed 1 night in Apr 2023

10/10 Excellent

Maria Luisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good service

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, large room. Decent complimentary dinner and breakfast. Would recommend to friends.
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property abd spatious rooms.
Stayed 1 night in Apr 2023

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good location, clean and quiet
Stayed 1 night in Mar 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 stayed for 2 nights. Everyone really enjoyed their time. The staff were very helpful and polite.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2023

6/10 Okay

Stacey

Stayed 1 night in Mar 2023