Check COVID-19 restrictions.

Find out moreOpens in a new window
See all properties

Sheraton Hamilton Hotel

Photo gallery for Sheraton Hamilton Hotel

Featured Image
Indoor pool
Balcony
View from Room
Premium bedding, in-room safe, desk, blackout drapes

Overview of Sheraton Hamilton Hotel

Sheraton Hamilton Hotel

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
116 King St W, Hamilton, ON, L8P4V3

Explore the area

  • Popular LocationHamilton Convention Centre1 min walk
  • Popular LocationHamilton City Hall3 min walk
  • Popular LocationFirstOntario Centre3 min walk
  • AirportHamilton, ON (YHM-John C. Munro Hamilton Intl.)16 min drive

Choose dates to view prices

About this area

Hamilton

Located in Hamilton, Sheraton Hamilton Hotel is connected to a shopping center. Bronte Creek Provincial Park and Bayfront Park reflect the area's natural beauty and area attractions include HMCS Haida National Historic Site and Little Ray's Reptile Zoo. Looking to enjoy an event or a game? See what's going on at FirstOntario Centre or Tim Hortons Field. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Hamilton travel guideOpens in a new window
Map

What's nearby

  • Art Gallery of Hamilton - 1 min walk
  • Hamilton Convention Centre - 1 min walk
  • Hamilton City Hall - 3 min walk
  • FirstOntario Centre - 3 min walk
  • Mohawk College - 4 min drive

Restaurants

  • Chagalls Restaurant — 1 min walk
  • LOFT Lounge — 1 min walk
  • Vida-la-Pita — 4 min walk
  • Vida-la-Pita — 4 min walk
  • Bastani's Shawarma & Grill — 4 min walk

Getting around

  • Hamilton GO Centre - 9 min walk
  • Pearson Intl. Airport (YYZ) - 45 min drive

About this property

Sheraton Hamilton Hotel

Pet-friendly hotel connected to the convention center in Hamilton with 24-hour fitness
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. All 301 rooms offer WiFi, iPod docks, and LCD TVs with cable channels. Other amenities available to guests include room service, premium bedding, and coffee makers. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hamilton hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 14.95 per day; includes in/out privileges)
  • Valet parking on site (CAD 29.95 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15616 square feet of space)
  • Meeting rooms - 20

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Hamilton
Hamilton
Central Hamilton
Central Hamilton
Pet-friendly
Pet-friendly
Business-friendly
Business-friendly
Washer and dryer
Washer and dryer
Guest rating 4+
Guest rating 4+
Hotel
Hotel
3 star
3 star

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during April and May.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay, plus a deposit of CAD 50 per stay

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 4.95 per day (rates may vary)
  • Self parking fee: CAD 14.95 per day (in/out privileges)
  • Valet parking fee: CAD 29.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 425 out of 988 reviews
5 - Excellent 43%
Rating 4 - Good. 385 out of 988 reviews
4 - Good 39%
Rating 3 - Okay. 112 out of 988 reviews
3 - Okay 11%
Rating 2 - Poor. 39 out of 988 reviews
2 - Poor 4%
Rating 1 - Terrible. 27 out of 988 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not friendly, after receiving a noise complaint they said this is the first and last before we are evicted. Security then said if you guys are going out in the city, we will wait outside your room with more security until you guys leave to make sure there is no more talking and noise coming from your room. It felt like we were being babysat the entire time. Hot tub closed dirty elevators and floors in pool room and hotel area. Won’t be coming back
Stayed 1 night in Nov 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we enjoyed our stay at the property in downtown Hamilton. It is close walking distance to many restaurants. We only had a few minor issues with the property, none of which would prevent us from staying there again next time. The bathtub did not drain well, and the underground parking garage smelled of marijuana. Our room was clean and well-kept as were the common areas that we saw during our stay. If walking distance to downtown amenities is a priority, this is a great place to stay.
Stayed 2 nights in Oct 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a welcoming hotel ensuring COVID protocols were being followed especially in the elevators and in the restaurant and bar areas. Unfortunately, we were booked into the hotel on a hockey tournament weekend with many many, kids running around. When we voiced our concern it was addressed and remedied immediately. We so appreciated how much the Front desk staff wanted to please us. A special thank you goes to Natori, who ensured our stay would be a pleasant one. Thank you!
Stayed 2 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with visit.
Stayed 1 night in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service
King bed was very comfortable, great veiw from the 10th floor, convenient location. No fridge or microwave in room, no fan in the bathroom, the noise from the street view can be loud during the day from street performers.
Stayed 1 night in Nov 2021