Elf Vacation Packages

Staff were super friendly. The rooms were spacious and clean. Extra towels under sink were a plus. We loved the shampoo/conditioner and soap. My husband wanted me to order some ASAP!

Clean room and great breakfast bar.

Lots to do at resort while it was snowing

The rooms were very outdated. Bathroom door look deteriorated, curtains and room carpets were dirty. Heating/cooling wasn’t able to keep up and very loud. Not enough electrical available for multiple c-pap machines. We were charged too high for garage parking which we weren’t made aware that we would pay extra to park and valet took forever to get our vehicles to the point we had to get our own.

The rooms were clean and the indoor pool was nice and hot. The jets in the hot tub and the bottom of the hot tub and pool could really use a deep clean. Also we were snowed in and had to take cool showers as the hot water went out & they failed to communicate that with us and the lady at the front desk acted kinda rudely when I asked if it was just our room or a hotel wide issue. I literally gently asked. Had they been prepared for the weather & communicated with us about the issues, and not been so hateful about the issues I would’ve given 4 stars. Also breakfast was all carbs. You get what you pay for I suppose.