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"Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala. "

"Great place, reception management presents great customer experience "

"Great hotel with delicious food and excellent staff"

"Great place to stay in Kampala"

"Really enjoyed the cleanliness, accessibility, and the location of the place, next to the Entebbe Botanic Gardens, and a mall. Would stay there again when in Entebbe."

"The property was wonderful and the staff were very friendly and helpful. The breakfast was great and the service was excellent. The food served at the restaurant was very nice and there was a good selection of the food on the menu. The staff serving were very pleasant and very polite. The room was a good size and the bed was very comfortable. Room service was excellent. The whole stay was excellent and very pleasant. We really enjoyed our visit and will definitely come back again soon to stay at...

"Clean, upscale Comfort, family friendly, private"

"Staff was very attentive to all my requests and needs. Staff was very polite and professional."