Title: Kampala Serena Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kampala Serena Hotel Find your perfect blend of luxury and leisure. Relax by the outdoor pool or unwind with massage treatment rooms while enjoying French cuisine. ## Photo gallery for Kampala Serena Hotel ![Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/2bb89697.jpg?impolicy=resizecrop&rw=598&ra=fit) ![6 restaurants, breakfast, lunch, dinner served; French cuisine - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/7d9f7631.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/ca925659.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/25010c28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Kampala Serena Hotel (Kampala)](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/715b667b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Kampala Serena Hotel, indulge in a luxurious retreat with a free breakfast buffet and rejuvenate at the onsite spa. Enjoy poolside relaxation, an art gallery, coffee shop/cafe, garden views from the terrace and health club activities including yoga classes. ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=2210670&PinnedHotelID=2210670&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/0dde9dbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Smart TV Hypo-allergenic bedding Pillow menu Egyptian cotton linens Premium bedding - 560 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Club Room ![Club Room](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/ee097a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room ### Highlights Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu Egyptian cotton linens Premium bedding Down duvet - 581 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/ddda37c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.6 Exceptional 14 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu Premium bedding Egyptian cotton linens - 506 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/3000000/2220000/2210700/2210670/0f996acf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Air conditioning Smart TV Hypo-allergenic bedding Pillow menu - 614 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Kampala-Serena-Hotel.h2210670.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKampala-Hotels-Kampala-Serena-Hotel.h2210670.Hotel-Information) ## About the area Located in Kampala, Kampala Serena Hotel is in the city center. Uganda Golf Course and Lake Victoria Serena Golf Resort & Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit The Acacia Mall and Owino Market. Traveling with kids? Consider Wonder World Amusement Park and Nakigalala Tea Estate. [Visit our Kampala travel guide](https://www.expedia.ca/Kampala.dx1091) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.31976%2C32.58582&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=103b_nzfGVx5D6Jc2RU0Qyass7c=) Kintu Road, Kampala, 256 ### What's nearby - The Parliament of the Republic of Uganda \- 8 min walk \- 0.7 km - Uganda Golf Course \- 10 min walk \- 0.9 km - Embassy of Sudan \- 15 min walk \- 1.3 km - Embassy of France \- 17 min walk \- 1.4 km - Embassy of Sweden \- 18 min walk \- 1.6 km ### Getting around - Entebbe Intl. Airport (EBB) - 65 min drive ### Restaurants - ‪Yujo Izakaya - ‬6 min walk - ‪Fairway Hotel - ‬7 min walk - ‪Park Square in the Sheraton - ‬9 min walk - ‪Shanghai Restaurant - ‬5 min walk - ‪Asian Fusion Restaurant - ‬8 min walk ## About this property ### Kampala Serena Hotel Luxury family-friendly hotel located in Nakasero Consider a stay at Kampala Serena Hotel and take advantage of a poolside bar, a terrace, and an art gallery on site. Treat yourself to a body treatment, a detox wrap, or a facial at Serena Maisha Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Yoga classes and fitness classes are offered at the health club; Kampala Serena Hotel also has a coffee shop/cafe, a garden, and a hair salon. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking and valet parking - Limo/town car service, express check-in, and babysitting (surcharge) - Massage treatment rooms, a banquet hall, and a porter/bellhop Room features All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces. Other amenities include: - Highchairs and baby baths - Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses - Bathrooms with rainfall showers and designer toiletries - 32-inch Smart TVs with premium channels - Daily housekeeping, desks, and phones ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/96000000/95210000/95206700/95206696/4492918f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Kampala Kololo - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 53 reviews CA $220 CA $272 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=95206696&PinnedHotelID=95206696&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/1800/1763/7ce696af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Kampala Hotel Nakasero - Pool - Spa - Kids pool - Parking included 8.2 Very good 214 reviews CA $237 CA $282 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=1763&PinnedHotelID=1763&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19300000/19295100/19295096/d48f8edf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Canaan Kampala Nakasero - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 97 reviews CA $265 CA $315 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=19295096&PinnedHotelID=19295096&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31840000/31833000/31832907/07b892ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Kampala Kampala - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 160 reviews CA $148 CA $178 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=31832907&PinnedHotelID=31832907&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/61000000/60650000/60646900/60646817/fb56ee40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ONOMO Hotel Kampala Nakasero - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 83 reviews CA $149 CA $178 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=60646817&PinnedHotelID=60646817&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21590000/21589500/21589445/14ed04cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mestil Hotels & Residences Kampala - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 105 reviews CA $214 CA $277 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=21589445&PinnedHotelID=21589445&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Asian cuisine](https://images.trvl-media.com/lodging/8000000/7770000/7762700/7762624/b30ac7ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairway Hotel & Spa Nakasero - Pool - Spa - Kids pool - Parking included 8.4 Very good 188 reviews CA $217 CA $259 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=7762624&PinnedHotelID=7762624&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:30 AM to 7 PM, sun loungers](https://images.trvl-media.com/lodging/30000000/29420000/29411500/29411477/b5475169.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Athena Hotel Kampala Bugolobi - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 40 reviews CA $144 CA $173 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=29411477&PinnedHotelID=29411477&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3510000/3504800/3504732/bce8de74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Petit Village Hotel & Spa Nsambya - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 75 reviews CA $215 CA $256 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=3504732&PinnedHotelID=3504732&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36630000/36624400/36624341/af49c3fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Latitude 0 Degrees Kampala - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 104 reviews CA $210 CA $250 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=36624341&PinnedHotelID=36624341&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - 6 restaurants - A coffee shop/cafe - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Champagne Bar - Explorer Italian Bistro - Pool Side Restaurant - The Lakes Restaurant - The Pearl Restaurant ### Things to do - Art gallery - Children's pool - Fitness classes - Full-service spa - Health club - Outdoor pool - Pilates classes - Sauna - Steam room - Winery release events - Yoga classes ### Family friendly - Baby bath - Babysitting (surcharge) - Children's pool - High chair - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 16 meeting rooms - Business center - Conference center (10,290 square feet of space) ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 8 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 6 floors - Art Deco architecture - Banquet hall - Built in 2003 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with premium satellite channels - Pay movies ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Desk - Free weekday newspapers - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: 6:00 PM Late check-in subject to availability Express check-in available ### Check-out Check-out before 10 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for UGX 150.0 per day ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: UGX 242750 per person (one-way) - Rollaway bed fee: UGX 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 61491 ### We should mention Pool access available from 6:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the health club Guests under 18 years old are not allowed in the spa ### Property is also known as Hotel Kampala Hotel Kampala Serena Hotel Serena Kampala Kampala Hotel Kampala Hotel Serena Kampala Serena Kampala Serena Hotel Serena Hotel Kampala Serena Kampala Serena Kampala Hotel Kampala Serena Hotel Hotel Kampala Serena Hotel Kampala Kampala Serena Hotel Hotel Kampala ## Frequently asked questions ### Does Kampala Serena Hotel have a pool? ### How much does it cost to stay at Kampala Serena Hotel? ### Is Kampala Serena Hotel pet-friendly? ### How much is parking? ### What time is check-in at Kampala Serena Hotel? ### What time is check-out at Kampala Serena Hotel? ### Does Kampala Serena Hotel provide a shuttle to the airport? ### Where is Kampala Serena Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kampala Serena Hotel Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 190 8 - Good 35 6 - Okay 7 4 - Poor 3 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Peter Dec 16, 2025 Liked: Cleanliness, amenities Clean room and very friendly staff ##### Peter Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Francis Dec 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room and very friendly staff ##### Francis Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Franklin Jan 2, 2026 Liked: Cleanliness, amenities Excellent hotel with great staff and clean rooms. Fruits and chocolate a nice touch ##### Franklin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Sharon Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very relaxing, serene, friendly staff, good food and great facilities ##### Sharon Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Maishara Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room service was more than excellent. The staff are very warm and kind ##### Maishara Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Ron Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly and great staff ##### Ron Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Mahamood Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best! Was very pleasantly surprised. Great staff, who were very friendly and willing to assist. The entire hotel including rooms are beautifully decorated and welcoming. The spa and pool were wonderful. Will definitely recommend. ##### Mahamood Stayed 3 nights in Oct 2025 ### 8/10 Good #### V A May 13, 2025 Liked: Cleanliness, staff & service, room comfort #### Breakfast is best part Nice hotel. Breakfast is very nice. The chef made a fantastic omelette and the cappuccino was good. ##### V A Stayed 2 nights in May 2025 ### 10/10 Excellent #### Rudo Jul 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Comfort, ambiance, staff- amazing! The personalized welcome letter and fruit basket was really appreciated! I hadn’t stayed at the Serena for many years and was happy to see that the good standards has been maintained. I will be back! ##### Rudo Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Kim Feb 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### beautiful hotel so comfortable and clean. Shower was wonderful. Plan on coming back again! ##### Kim Stayed 1 night in Jan 2025 ### 10/10 Excellent #### michael Dec 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The best place to stay in Kampala. Beautiful safe the best breakfast in Uganda. I always love this place when I come here. ##### michael Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Momodou Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Kampala Serena never dissapoints. Great service, nice, comfortable and wide rooms and great food served by very friendly professionals. ##### Momodou Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Martin Apr 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice building Clean hotel. Nice pool.Good food $$$ Service is excellent. Don't use hotel's transportation ##### Martin Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Annette Jan 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice, clean and quiet environment!. Room service is great. ##### Annette Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Nassim Mar 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a lovely upscale property in the city centre of Kampala. It is within a short drive from the town's business centre and nicest international standard restaurants. The hotel itself is very nice, with top notch security, good food and nice rooms. We really enjoyed the Swimming Pool which is well above anything we expected, with its waterfall and greenery. ##### Nassim Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Elliott May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Park like property in nice district. Helpful staff. Buffet dinner was fair- I was sickened, possibly by warm food at the buffet. ##### Elliott Stayed 1 night in Feb 2025 ### 8/10 Good #### Elizabeth Feb 9, 2025 I had a good experience but the room I got had no reliable access to WiFi . The food is ok and most of the staff were friendly and helpful ##### Elizabeth Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Maddaline Jan 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exceptional Service! ##### Maddaline Stayed 6 nights in Jan 2025 ### 8/10 Good #### David Dec 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Had some issues with the lighting in the room and takes forever for the water to warm but overall an excellent place to stay! The staff is amazing in every way!!I I will book again with Serena on my next trip to Uganda. ##### David Stayed 8 nights in Dec 2024 ### 8/10 Good #### Cheikh Sep 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities food was good, staff were very professional and helpful. Buffet was outstanding and the chefs were quite happy to explain the dishes and help me explore Ugandan food. The gym is well equipped. ##### Cheikh Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Tijuana Nov 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful Property Great hotel and beautiful setting. My only issue was that the bed was not that comfortable so I had a bit of difficulty sleeping. ##### Tijuana Stayed 2 nights in Oct 2023 ### 8/10 Good #### Richard Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A lush oasis Great location, beautiful grounds - a lush oasis in the middle of the city. Service excellent, especially in executive lounge. Food offering not brilliant but still good enough. ##### Richard Stayed 4 nights in Mar 2024 ### 8/10 Good #### Deve Feb 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The grounds and professional staff ##### Deve Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Richard Jan 18, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent customer service ##### Richard Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Ryan Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone from Housekeeping, Hosts, Front Desk, Barber, Attendants, and everyone else was extremely nice and helpful. The property is beautiful and unmatched. The hospitality exceeds anything you’ve ever experienced, even in Las Vegas! ![](https://a.travel-assets.com/ugc/hotel-reviews/f4c4e76e-7430-487b-8f12-701cbeee49d7-1765749753688.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6cf0b3f7-923d-469a-aa69-33e0b7c3dd41-1765749751994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7d66f006-0548-4d5b-be69-72d01ef6b95a-1765749755308.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9f40d499-a3f1-47b3-9f2c-2386e38ecd46-1765749755307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 9 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Snoqualmie](https://www.expedia.ca/Snoqualmie-Hotels.d10013.Travel-Guide-Hotels) > > [Renaissance Minneapolis Bloomington Hotel](https://www.expedia.ca/Minneapolis-St-Paul-Hotels-Renaissance-Minneapolis-Bloomington-Hotel.h10084.Hotel-Information) > > [Lake Mainstay Resort](https://www.expedia.ca/Anna-Regina-Hotels-Lake-Mainstay-Resort.h19821498.Hotel-Information) > > [Paradise Lodge & Bungalows](https://www.expedia.ca/Lake-Louise-Hotels-Paradise-Lodge-Bungalows.h7829397.Hotel-Information) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Orlando](https://www.expedia.ca/5Star-Orlando-Hotels.s50-0-d178294.Travel-Guide-Filter-Hotels) > > [Hilton Vacation Club Mystic Dunes Orlando](https://www.expedia.ca/Orlando-Hotels-Mystic-Dunes-Resort-Golf-Club-By-Diamond-Resorts.h890951.Hotel-Information) > > [Hotels in Lambeth](https://www.expedia.ca/Lambeth-London-Hotels.0-n553248635976400512-0.Travel-Guide-Filter-Hotels) > > [The Collective Paper Factory](https://www.expedia.ca/New-York-Hotels-The-Collective-Paper-Factory.h6986420.Hotel-Information) > > [Courtyard by Marriott London](https://www.expedia.ca/London-Hotels-Courtyard-By-Marriott-London.h1062810.Hotel-Information) > > [The Palms Turks and Caicos](https://www.expedia.ca/Providenciales-Hotels-The-Palms-Turks-And-Caicos.h1161674.Hotel-Information) ### Flights > [Flights from Thunder Bay (YQT) to Narita (NRT)](https://www.expedia.ca/lp/flights/yqt/nrt/thunder-bay-to-tokyo) > > [Flights from Goffs (YHZ) to Seville (SVQ)](https://www.expedia.ca/lp/flights/yhz/svq/halifax-to-seville) > > [Flights from Jeddah (JED) to Dubai (DXB)](https://www.expedia.ca/lp/flights/jed/dxb/jeddah-to-dubai) > > [Flights from Detroit (DTW) to Long Beach (LGB)](https://www.expedia.ca/lp/flights/dtw/lgb/detroit-to-long-beach) > > [Flights from Philadelphia (PHL) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/phl/ywg/philadelphia-to-winnipeg) > > [Flights from Whitehorse (YXY) to Yellowknife (YZF)](https://www.expedia.ca/lp/flights/yxy/yzf/whitehorse-to-yellowknife) > > [Flights from Parañaque (MNL) to Québec City (YQB)](https://www.expedia.ca/lp/flights/mnl/yqb/manila-to-quebec) > > [Flights from Abbotsford (YXX) to Mesa (AZA)](https://www.expedia.ca/lp/flights/yxx/aza/abbotsford-to-mesa) > > [Flights from Hamilton (YHM) to Mestre (VCE)](https://www.expedia.ca/lp/flights/yhm/vce/hamilton-to-venice) > > [Flights from Ladyville (BZE) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/bze/ywg/belize-city-to-winnipeg) > > [Flights from Wabush (YWK) to Dorval (YUL)](https://www.expedia.ca/lp/flights/ywk/yul/wabush-to-montreal) > > [Flights from Newark (EWR) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/ewr/yyz/newark-liberty-intl-airport-to-toronto) ### Vacation Rentals