Search Town of Henrietta Hotels

"The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks."

"I was overcharged. I paid through the hotels app and then the facility charged my card again. When I contacted the facility I kept getting past over to the next shift with no resolution. Also I texted the facility and no response back. First room we were put in there was no electricity in the room. Second room I was moved to there was feces in the toilet. There were also mice in the lobby. I would not recommend staying here."

"Upon arrival, no toilet paper in the room. Check-in time scheduled but not allowed to until almost 5:00 PM"

"The hotel was clean, quiet and had a geeat breakfast "

"Elevators broke no hot tub listed but was broken ! View of the parking lot and it was during a really heart breaking time dso disappointed !! "

"This was the worst place I’ve ever stayed at hotel staff was not helpful. On the site it says they serve breakfast but when I got there, there’s a sign saying breakfast has been discontinued. That’s false advertising. I stayed for 2 days and staff didn’t change my linens. They didn’t even have forks when I ordered takeout. It was just a bad experience overall"

"Clean, spacious room with friendly staff. "

"Very nice rooms, great shower delicious warm cookies."

"The lobby is nice, very inviting."