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DoubleTree by Hilton Rochester

Photo gallery for DoubleTree by Hilton Rochester

Exterior
Indoor pool
Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lounge
Reception

Overview of DoubleTree by Hilton Rochester

DoubleTree by Hilton Rochester

4.0 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
1111 Jefferson Rd, Rochester, NY, 14623

Explore the area

  • Popular LocationMarketplace Mall2 min drive
  • Popular LocationBill Gray's Regional Iceplex3 min drive
  • Popular LocationCinemark Movies 104 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)9 min drive

Room options

About this area

Rochester

Located in Rochester, DoubleTree by Hilton Rochester is near the airport. Travelers who have shopping on the agenda can visit Marketplace Mall and Eastview Mall, while those looking for another kind of activity may want to check out Strong. Looking to enjoy an event or a game? See what's going on at Bill Gray's Regional Iceplex or Blue Cross Arena.
Visit our Rochester travel guideOpens in a new window
Map

What's nearby

  • Marketplace Mall - 2 min drive
  • Bill Gray's Regional Iceplex - 3 min drive
  • Cinemark Movies 10 - 4 min drive
  • Strong Memorial Hospital - 6 min drive
  • Mount Hope Cemetery - 6 min drive

Getting around

  • Rochester Station - 16 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • Chick-Fil-A - 2 min drive
  • Taco Bell - 7 min walk
  • Tully's Good Times - 12 min walk
  • Burger King - 5 min walk
  • Marketview Liquor - 4 min walk

About this property

DoubleTree by Hilton Rochester

4-star hotel near the airport
Located close to Bill Gray's Regional Iceplex and Marketplace Mall, DoubleTree by Hilton Rochester provides a free roundtrip airport shuttle, a free grocery shopping service, and a terrace. The onsite restaurant, Bistro 252, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and RV/bus/truck parking
  • Express check-out, a 24-hour front desk, and a ballroom
  • Guest reviews speak well of the helpful staff and location
Room features
All 248 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 11:00 PM on request
  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: USD 14.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 252
  • The Atrium Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Porter/bellhop

Business services

  • 10,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 9:00 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 AM.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of May 29, 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on Jun 20, 2023 start from CA $194.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in is from 4:00 PM - anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Check-out is at 11:00 AM.

Does DoubleTree by Hilton Rochester provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5 AM–11 PM on request.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is 1.3 mi (2.2 km) from Marketplace Mall and 1.6 mi (2.5 km) from Bill Gray's Regional Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 mi (10 km).

DoubleTree by Hilton Rochester Reviews

DoubleTree by Hilton Rochester Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 469 out of 1003 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 288 out of 1003 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 109 out of 1003 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 74 out of 1003 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 63 out of 1003 reviews" "
" "2 - Terrible 6%

8.4/10

Cleanliness

8.5/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Andreea

Travelled with partner
Liked: Staff & service
Loud AC, bathroom was not clean, towels are rough. The staff was great and the bed was comfortable
Stayed 1 night in May 2023

4/10 Poor

Jill

Disliked: Cleanliness, property conditions & facilities
For the price of this room it was a very disappointing experience. We were there for 9 nights and had to change room the first night as there was a mouse in the room. the next room was not a king size bed as requested and there was only one time in the 9 days that our room was cleaned.
Stayed 8 nights in May 2023

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby looked great, with bar and trees and skylight. Unfortunately my room was weird. It was on the ground floor facing the bar. I couldn’t really open the curtains even a bit. And the lights in my room were all pretty dimmed, not in a warm way, but in a bluish cold way.
Stayed 2 nights in May 2023

10/10 Excellent

agnes

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love the place, it looked to be rather on the high end…
Stayed 2 nights in May 2023

6/10 Okay

Cynthia, lawcrencville

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
It’s fair buffet breakfast. Never clean up the room.
Stayed 3 nights in Apr 2023

10/10 Excellent

Augustus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angelica at check in and Theresa in the restaurant were both exceptionally friendly and helpful!
Stayed 1 night in Apr 2023

8/10 Good

Pashko

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel we will back again
Stayed 1 night in Mar 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly. Room was quiet and beds comfortable. Parking super convenient. Only snag was that they are having some ongoing issues with their elevators.
Stayed 1 night in Mar 2023

4/10 Poor

Diana Milena

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
One of the rooms we stayed for j was not cleaned correctly and we had to request a room change. Then while we stayed someone went into one of our rooms during the day leaving Debri in the bathroom and we were not notified of this. Until we inquired about it. Our personal belongings were in the room including personal identifications which could have been exposed. I requested to speak to a supervisor and have not heard back.
Stayed 3 nights in Feb 2023