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"The room was excellent (we stayed in Family Room, Vhari wing) - clearly well thought out and stocked with towels, jandals, everything you need. Beach was beautiful. Water slides were great except they were often closed which other resorts don't do. Staff were lovely and helpful. Pools were way too hot. There was no need to heat them at all in that heat. It was like going into a spa. Also, they sweeten everything. Cocktails way too sweet. But overall, a great stay and would recommend. "

"Amazing place and staff super friendly, cheers to Ralph on of the managers"

"Great room! Great amenities! Will definitely book again when we come back! Great find! "

"This property was good. Super clean, staff were nice and it really accommodated to kids. Only down fall was that kids club you had to stay with your kids if they were under 5 and better breakfast options were needed. Also as soon as it hit 10:30AM they clear all the breakfast which I found annoying. "

"Loved it all - did not want to leave - staff were friendly and caring! Great food and pool! "

"The hotel was wonderful. The staff are so friendly and helpful. The food in the restaurant was great. Highly reccommend"

"I recently stayed at a hotel in Phuket, and honestly, it was a pretty disappointing experience from start to finish. The photos online made it look modern and clean, but in reality, the place felt outdated and poorly maintained. The room had a musty smell as soon as I walked in, and the air conditioning barely worked, which made it really uncomfortable in the tropical heat. The room was full of bugs!!!!! The cleanliness was another major issue. The bedsheets didn’t feel fresh, and I even noticed stains on the towels. The bathroom was worse there was mold in the corners of the shower, and the water pressure was inconsistent. Definitely not what I expected for the price I paid. Service wasn’t great either. The staff seemed uninterested and slow to respond to requests. I had to call multiple times just to get basic things like extra towels, and even then, it took forever. There was no sense of hospitality, which is surprising for a place in a tourist hotspot like Phuket. Overall, I wouldn’t recommend staying here. There are definitely better options in Phuket for the same price or even less. Save yourself the hassle and look elsewhere."

"Basically faultless."

"very fixated. doesnt cater things that would make the guest’s experience more memorable"