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"Room was clean, beds comfortable We had an issue with hot water as a pipe had burst in hotel grounds, so unable to shower etc, Absolutely no contact from management for an explanation, I rang reception to be informed they were aware & an engineer was working on it, after approx 15 hrs our water came back on, Spoke to hotel manager at reception who said no compensation or offer of goodwill for the inconvenience, The line to customer service at reception was long during the day, as no announcements or updates were made, Very poor service from management, On Thursday 9th April, there was going to be more problems at hotel as engineers were again looking into the fault, but there was a notice stuck up in Lift to make customers aware"

"Check-in process was a breeze. The room was huge and beautiful! The pool was amazing as well. There were plenty of daily activities as well for the kids. We definitely enjoyed our stay and would stay again!"

""While the property is visually well-maintained and attractive, our stay was ruined by a severe pest issue. We booked two rooms, and the one my son and I stayed in was infested with bugs. We both woke up covered in painful bites. It is disappointing that such a nice-looking hotel has such a major health and safety flaw. We hope management takes this seriously, as the physical discomfort has been significant.""

"I wish my room windows were little cleaner otherwise if it comfortable and I would be back again. "

"Room and hallway can stand some updates my room smelled sour, bed was comfy but walls slightly dirty and paint needs to be updated "

"It’s our second time staying and everything is as nice as it was a few years ago. Beautiful facilities, convenient location, friendly staff and event more events planned. We had a great time staying."

"The staff wasn’t nice "

"Most outlets in the room would not hold a plug. "

"The staff was excellent. The pool was clean and the washers and dryers worked"