Search Apart Hotels in Central United States

"Everything was great, except for the rooftop that was not open because which was the main reason we chose this hotel"

"Clean and well kept. Great Southloop location."

"The rooms were not cleaned until several calls were made. I removed a do not disturb sign at 11 am upon leaving the room for the day. Upon return the do not disturb sign was back on the door and the room was not cleaned. The next day the do not disturb sign was not placed on the door and the room again was not cleaned at all. Several calls had to be made before the rooms were cleaned. The cleaning crew emptied trash and gave clean towels as a room clean resulting in more call backs for basic room clean. When inquired at the front desk the protocol for room service I was informed unless you request room service your room will not be cleaned. A resort fee is charged daily for an unsightly view overlooking dirty unkept rooftops of nearby buildings. "

"The hotel is in a nice area near the Galleria Mall. It’s a nice, clean hotel. The only downside for me was the service in the onsite restaurant was extremely slow in getting our food. The valet was slow. Overall the hotel was a good value for our stay."

"Did not use"

"Exceptional in every way! The room was great, the staff was incredible. I travel extensively and have never had staff be so attentive. I really great experience overall."

"Well they do charge for parking. There’s that. I guess since they are downtown San Antonio. Or you can frantically look for parking on the street that you have to pay for but free on Sunday. Quaint location, I must say with short walking distance to everything. Banks, the Alamo, food, shopping, the river walk, other hotels. Came during spring break so I kind of understood waiting an hour to check in with long line in the lobby and no one at valet to pick up cars. Guess their parking was maxed out. Front desk with one person and house keeping tried their best to keep up. The place was not dirty but not spotless at the same time. Beds and furniture very comfy with big wide windows to get a good view of city at night. A full kitchen setup with lots of small necessities like paper towels and utensils. Bare minimum towels in the bathroom however, but enough soaps. "

"Love the complimentary drinks ! "

"The room was very nice - convenient to downtown - breakfast was good"