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Holiday Inn Express Nashville Downtown Conf Ctr, an IHG Hotel

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Seasonal outdoor pool, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Holiday Inn Express Nashville Downtown Conf Ctr, an IHG Hotel

Holiday Inn Express Nashville Downtown Conf Ctr, an IHG Hotel

3 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
920 Broadway, Nashville, TN, 37203

Explore the area

  • Popular LocationBridgestone Arena7 min walk
  • Popular LocationRyman Auditorium7 min walk
  • Popular LocationMusic City Center9 min walk
  • AirportNashville, TN (BNA-Nashville Intl.)14 min drive

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About this area

Nashville

Located in Nashville, Holiday Inn Express Nashville Downtown Conf Ctr, an IHG Hotel is in the city center. Nashville Broadway and Ryman Auditorium are cultural highlights, and travelers looking to shop may want to visit Opry Mills. Looking to enjoy an event or a game? See what's going on at Bridgestone Arena or Nissan Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Bridgestone Arena - 7 min walk
  • Ryman Auditorium - 7 min walk
  • Schermerhorn Symphony Center - 9 min walk
  • Music City Center - 9 min walk
  • Country Music Hall of Fame and Museum - 12 min walk

Getting around

  • Nashville Riverfront Station - 12 min walk
  • Nashville International Airport (BNA) - 9 min drive

Restaurants

  • Virago — 6 min walk
  • Whiskey Kitchen — 6 min walk
  • Adele's Nashville — 6 min walk
  • Legends Corner — 7 min walk
  • Moto — 7 min walk

About this property

Holiday Inn Express Nashville Downtown Conf Ctr, an IHG Hotel

3-star Nashville hotel in Downtown Nashville, walk to Nashville Broadway
A 24-hour fitness center, a conference center, and valet parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. All 287 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sitting areas and refrigerators. Free WiFi and iPod docks are standard, as are LCD TVs with cable channels.
Holiday Inn Express Nashville Downtown Conf Ctr, an IHG Hotel offers 287 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 45.99 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference center (10000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 21 2021 to May 27 2022 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45.99 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Nashville-Downtown
Holiday Inn Express Nashville-Downtown
Nashville-Downtown Holiday Inn Express
Holiday Inn Express Nashville Downtown Hotel Nashville
Holiday Inn Express Nashville-Downtown Hotel
Holiday Inn Express Nashville Downtown Conf Ctr

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 615 out of 1399 reviews
5 - Excellent 44%
Rating 4 - Good. 394 out of 1399 reviews
4 - Good 28%
Rating 3 - Okay. 210 out of 1399 reviews
3 - Okay 15%
Rating 2 - Poor. 106 out of 1399 reviews
2 - Poor 8%
Rating 1 - Terrible. 74 out of 1399 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with partner
Disliked: Amenities, property conditions & facilities
The location was great, however, this hotel is in serious need of better cleaning staff, organizational management, and system programming. The first room we were given was occupied by other guests, which we found out when using our key to open their door. The staff that I addressed this with, stated that this has been a reoccurring issue. When we did get in our room, the bed sheets had large stains, and the floor was very moist. We asked for replacement sheets and more pillows, they were never delivered.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was great! Vera at the front desk was THE BEST. We had issues with our travels, and she was able to help out TREMENDOUSLY. I recommend staying here just for Vera.
Stayed 4 nights in Oct 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I can not believe we we paid $300.00 a night for such a terrible Hotel. Waited over 1-1/2 hours to get our room. Then we were told they didn't have help to clean our room or even bring towels to the room!! We had to go down to the front desk to pick up towels!! Not one day did we have a cleaning service or room service of any kind! I booked this Hotel months in advance and I never was told in advance that we literally would be on our own! If they would have contacted me in advance to let me make a decision to cancel or stay. Disgusting!!!!!
Stayed 3 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean and staff was courteous
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Downtown without being in the thick of all the activity on Broadway. The staff was wonderful especially the breakfast crew and the valets.
Stayed 4 nights in Oct 2021