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"I recently stayed at the Hyatt Place Austin Downtown, for a weekend training that was not too far away, and while my stay was wonderful overall, the true highlight was the incredible service I received at the front desk. Phem went above and beyond—she was exceptionally warm, personable, knowledgeable, and genuinely helpful. She went above and beyond to ensure I had everything I needed. In addition, Hakim was equally welcoming and attentive. Together, they made my experience memorable, and I wanted to take a moment to recognize their outstanding hospitality and professionalism. providing outstanding assistance throughout my stay. Both employees truly made my trip memorable with their kindness and genuine hospitality. Hyatt Place Downtown, they are tremendous assets to your team!"

"Great service, they provided extra towels in the room which is always a luxury. Clean. Frienldy staff."

"The hotel itself was fantastic! So clean, quiet, easy check in and out, the tech is so great, and I love the minimalistic approach! The only thing that would be nice is that the garage parking would be less expensive, $67 for 2 days was very crazy, I know the location is downtown but maybe get discounts with the parking garage or something. I saved staying at this hotel but paid it back with the parking garage. Anyways, great hotel full of comfort and easy access. "

"Great stay. An amazing hotel. The staff was so nice and friendly. Definitely would stay again."

"Excellent hotel perfect price"

"Wondeeful front desk staff"

"Very comfortable beds, accommodating staff. "

"great hotel great location"

"The concierge was so nice and welcoming. Great customer service. "